She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

Would never try to do business with them again, waste of time for nothing. My last 2 accidents were…read morenot my fault in fact I was even paid out for them running red lights and hitting my parked vehicle and I'm being told that I won't be accepted for that? Ridiculous. Quite sure the price they would have tried to give wouldn't be worth it anyway.

MetLife has the worst customer service on every level. Their outsourced, offshore employees can't…read moreanswer questions to withdrawal my annuity account. I finally got my lump sum physical check on Wednesday, Sept 10, 2024, which I mobile deposit that same day. I believed that the check would be good, but no! It bounced. I'm overdrawn by $300, with a temporary week long hold until next Friday! I've contacted the Annuity Complaint Agent, by phone and email the last three days. No reply! No one uses their phone or email out of office notifications. Now I need to wait out my other monthly income to offset my insufficient funds on account due to MetLife's bounced check. Sure! I can loan MetLife money! Pretty damn shady and pathetic. Leaving me to hold an empty money bag with NO MONEY! Scam artists!

This is the worst company I have ever dealt with!! Almost no…read moreone knows what they are doing. They are completely incompetent to say the least! I changed the beneficiary on my father's life insurance policy or so I thought. All documents were submitted and I was told the check would be issued within 60 to 65 days. That's an awe fully long time for a check to be issued. I as in contact with them multiple times spending inordinate amounts of time waiting for a representative to answer the call them to follow up and make sure there was no problem. They told me an important document was never submitted. This is after almost seven months of trying to get this matter resolved and submitting all the necessary documents. After speaking to a barrage of representatives, I decided to just submit the document all over again. I called them to make sure they received it. They had but here's the kicker, the representative told me they had the missing document. It was there all along, but no one could find it. How is that possible-gross incompetence is the answer. Stay away from this company unless you like to be tortured. Then just the other day something told me to call

If you ask me who I'd phone if my life depended on it.. Phil…read more Phil is such an amazing individual. He has helped me time and time through. His work ethic, attitude toward life, and sweet personality make me come back time and time again. I will continue to use Phil as my main person for all insurance needs. Plan with Phil is A++, great book.

Very pleasant !! My agent, Phillip is always prompt and…read morefriendly when I need help. He goes the extra mile to ensure my husband and I receive the best service possible!

This was such a Ineffable and pleasant experience, from beginning to end. Words cannot explain how…read moremuch effort the team assigned to my case delivered.

great work environment great staff managers are the bestread more

I did my term life with Eric, you cannot find a nicer, more professional agent. Thank you so much…read moreEric and all the best in 2014.

Mr.Klarman is very willing to explain in details how the policy works for you and friendly to talk…read moreto. Keep on doing a terrfic job and thank you. Wendy James

This agency was absolutely wonderful!! Priscilla assisted me via telephone and email and made my…read moretransition from NYC to New Jersey Insurance seamless. She also made me aware of other discounts that I was not aware of. Very professional staff and extremely helpful in answering all of my many questions. I will definitely recommend them to others.