He has done great work for both my husband who is very hard of hearing and for my grandson who needed his tonsils out.

Dr Mukkamala was great with both of my boys. However, when it came to the office staff my experience has been awful and inconvenient to work with. They only wanted to be able to run your card each month, did not care to do any other sort of payment; which in some circumstances I understand having worked the front desk in an office before. The office apparently thinks it is appropriate to only call twice to let a patient know about it not going through and then mail a letter threatening collections after ONE payment doesn't go through on time. I pay my bills and even have paid more than what the agreed amount was and still have been treated poorly everytime. Every phone encounter that I've had with them; especially that Grace, over the phone even to say money would be in the account the same week, I was told that it basically wasn't good enough even though I have paid EVERY SINGLE TIME. She's basically sounded very heartless and I uncompassionate everytime. I'd hate to know how they actually treat the people whole legitimately don't pay them. It definitely is the front desk staff that makes or breaks the office. Clearly don't care about patient care or experience just getting paid read more

Don't waste your time. I came in with a magnitude of ear symptoms and he essentially told me nothing was wrong and sent me on my way. He did not have me see an audiologist and preformed a hearing fork test on me (one of the most unreliable hearing tests). Now, 7 months later, I still am having these symptoms and I saw a different ENT who had me see an audiologist. I have now been diagnosed with a profound hearing loss that is likely permanent due to the length of the problems. Never have I have experience such a demonstration of malpractice. Shame on you Bobby Mukkamala. read more