This is a small-ish branch of Marks & Spencer so I often find that it doesn't stock what I want…read more The front of the store on the ground floor is devoted to women's clothes and the Per Una section while the back has the food and wine departments. Children's and men's departments are upstairs along with a cafe which appeared in 2007. A small area of the store is devoted to household goods such as towels and kitchenware, but the range displayed is extremely limited. Some M&S ranges (eg the Plus women's clothing range and the Big & Tall men's equivalent) aren't stocked in Staines so you have to travel further afield for these. I've also found that the most popular sizes in clothes and (particularly) in shoes sell out quickly and aren't restocked. The majority of the staff are of the standard you'd expect from M&S, but some of the weekend staff leave a bit to be desired. While I was waiting to pay last Sunday one teenage girl assistant was telling her colleague some very intimate details of a medical problem she has, while serving customers and in full hearing of a queue of around 10 people! Queues at tills tend to be long, but the staff do apologise for the wait which makes you feel a bit better. So, all in all, the Staines branch of M&S is fine for the basics, but if you need anything beyond this you'll have to make a journey to a bigger branch.

A huge neighborhood Marks & Sparks with a big range of clothes for men, women and children. They're…read morea bit understaffed but very prompt and efficient once alerted. I was in a queue with three other women at the underwear department and once the cashier noticed the queue was building up she called for help which promptly came. When I got to the top of the queue the cashier noticed I didn't have a voucher for the bra fit discount - I hadn't used the promotion but she went off to collect a voucher for me so that I could get the discount anyway. #servicewin Popped into the cafe for a quick lunch and service was a little patchier. The hot food station was manned by two women who seemed to be busier chatting than attending to customers but once one of them finally noticed me she knuckled down to work. The staff who delivered my meal also cautioned me about the very hot bowl which had just come out of the oven. The food section is terrific, with loads of ready-to-eat selections as well as a hot bakery section where you can get hot pies and pastry. There's a giant Tesco next door which is open 24 hours. So if you need to do errands, especially grocery related ones, this is a good option in the Brooklands area.

Always liked M & S , this was a resting point for me as I love the toasted sarnies they do combined…read morewith a coca cola and nana.

A large but not overwhelming branch of UK perennial High Street favorite M&S. Considered one of…read moretheir more significant stores, it usually has decent stock levels, along with a handy ordering desk to help you track-down the item you're seeking. My preferred section is Limited Collection - for stylish on-trend clothes and accessories - which could often compete happily with designer brands. The top floor has all their renowned lingerie ranges, categorised in relatively easy-to-find themed display units. However, in some respects it can get confusing here, from time-to-time, as they do like to move departments around. Perhaps it's a good thing to have the menswear together with home and interior items, in a separate store across the road; you have to be pretty determined to want to visit both on the same day, so it could be one way of limiting your expenditure or avoiding a battle with the other half

On my most recent visit to Debenhams Staines my favorite department the men's suits is no more…read more Over the years I must have purchased over 30 suits from there. The menswear department had thinned out and it looked very much like they were in preparation for closing down in 2021. The planning application has already been approved to convert the entire store to apartments. A sad day for Staines being the largest store and I recall working Saturdays in the electrical department managed by London Electricity 30 years ago.

This is a reasonably large branch of the Debenhams chain which I shop in from time to time, but…read morehave always found a bit scruffy and down at heel. The cosmetics department on the Ground Floor looks smart and has recently been updated, but the further back in the shop you go the scruffier it seems to get. Some of the upper floors also seem a bit scruffy. Sale stock seems to hang around for months and looks very jumble-sale like. Some of the sale clothes look grubby and stained as they've been out on show for so long. I particularly like the Designers at Debenhams section as I have a particular fondness for handbags, but find that the goods in the rest of the shop can be over-priced. Having said that, Debenhams seem to permanently have a sale at the moment which encourages me to shop there a bit more. I haven't ever found the staff in the Staines branch particularly good or particularly helpful. I recently returned something to the store which I'd bought on the Debenhams website and though this is encouraged on the website it turned into a bit of a farce, with the assistant calling the department manager, who had to call his manager and eventually the store manager to find out which buttons to press on the till. All in all, a distinctly average store.

This is a really great little shop where you can be guaranteed to find the perfect gift for your…read moregirl friend, your friend's baby, your parents... or even yourself! From scarves to jewellery, trinkets and crockery, cheese knives, gardening accessories, homewares and old maps, plus a wide selection of cards, gift bags, lovely baby clothes, accessories and toys; everything is nicely arranged and of good quality.