First time here and it was a great experience. Dr.Brown was very informative and took the time to…read moreexplain all options. I would highly recommend her if your looking for a professional and friendly doctor.

Dr. Brown is one of the best doctors I have ever visited and I have visited a lot of doctors over…read morethe years. It would be impossible for her to be more attentive, concerned and personable than she is. Her extensive schooling and training hasn't kept her from being able to relate to non-medical people on an easily understood level. She showed genuine concern for me and thoroughly explained my options (often stopping to ask if I had any questions) before helping lay out a plan for my care. She put me at ease with what can be a very troubling issue. I could not have been more pleased with my experience as a patient or more impressed with Dr. Brown's "bedside" manner. Bravo!

I used Branches for marital counseling for about a year. I have continued with them for group…read moresupport for 2 years. This place was a game changer for me, my husband and our family. The ability to be totally honest and transparent without judgment is what people want and need during life struggles. That is exactly what you get with Branches. As with any new relationship, including professional relationships, I was hesitant to really open up about the problems I was facing. However soon after our initial visit I realized that we could come get the help that we needed and make the adjustments needed to improve our situation. I was also able to attend a conference during that year that further helped me gain the insight and experience needed to be a better spouse, mother, and person. Branches is 100% worth the time and money. I was referred by a friend/church member and I am grateful that I was able to get therapy there. One key thing to remember: when places are good, they are busy. This means that if there is a waiting list then guess what--they are good. Don't let that stop you from calling or getting on the list. People change their minds, decide to go other places, or simply decide to give up - you could be on a waiting list today but possibly get a call tomorrow that they are ready for you. Be encouraged! Help is NOT handling your problems alone.

I unfortunately cannot recommend this practice based on my experience. From the beginning, the…read moreprocess was extremely disorganized. After I signed up for counseling, I was told that I had apparently been there before (I have never been). I explained this, and they insisted that I had until they eventually realized they had the wrong person. My name is a unique name and spelling so it is not easy to confuse me with someone else. After admitting the mistake, they immediately began asking for my payment information, even though I did not yet have an appointment scheduled. When we spoke by phone, I felt extremely pressured to provide my credit card information. When I finally arrived for my appointment, I was told they did not have any of the information I had already submitted online. I started filling everything out again, and about 15 minutes into my scheduled appointment, they suddenly found the information they had apparently misplaced. Despite showing up on time and the delay being on their end, my session time was cut short. Unfortunately, the counseling itself was also just as disappointing. I was consistently given very generic, surface-level questions and felt that the counselor did not actually listen to what I was saying. I would explain something and she would compare it to something else or redirect the conversation, even when that comparison did not apply. Sessions were also routinely shortened. I was committing to hour-long appointments but was repeatedly let into the room late and asked to leave early, so I never actually received a full session. My last appointment was particularly frustrating. I was let into the room about 15 minutes late, and the counselor spent roughly the first 20 minutes on her laptop typing (nothing to do with me or my session). She would occasionally look up and ask very generic questions such as what I thought about compassion or happiness, without any apparent connection to what we had actually been discussing. Eventually, she had me watch a full Brené Brown YouTube video, which took up over 15 minutes of the session. I was then sent out early and told to schedule my next appointment with the front desk rather than having the counselor schedule it as she had previously. I ultimately decided not to return. Overall, my experience felt disorganized, impersonal, and much more focused on getting payment and moving through appointments than providing thoughtful, individualized counseling. I would strongly encourage anyone considering this practice to ask questions about how sessions are structured and make sure they are actually receiving the full appointment time they are paying for.

Love Dr. Patterson! He takes his time and is very thorough and attentive. He picked up on…read moresomething that several other doctors had previously missed. Combine that with a wonderful staff and in-house labs and you've got a five star practice!

Dr. Owens is fantastic. I chose her to be my doctor because she has amazing reviews and I do feel…read morethat she is knowledgeable and passionate about what she does. She takes an interest in my health and wants me to become healthier overall. I have only met with Dr. Owens a total of three times, but I already trust her and would like her to be my doctor for years to come.

Saw np today and very pleased .was friendly and professional.cares as bout the needs of patients…read more Love this place. I'm on dialysis had UTI low blood pressure. Recommend always..thank you Katie for caring..Lori shrlton

BEST PLACE EVER!! Never been to a better doctors office. I love all the physicians! I can't say…read moreenough about Lori!! LOVE. LOVE. LOVE This place!

I was referred here by a coworker after being with another MD for way too long who was not meeting…read moremy health needs. My first visit here nearly 3 years ago was the best decision I made regarding my health. Dr. Andrews is very thorough and clearly explains everything. I receive a written report of our discussion and any plans going forward so I don't leave feeling like I need a medical dictionary. Brittany is amazing also. She is always friendly and can get my blood draw done with one stick. I love having a doctor who can address all my concerns and doesn't have me waiting for hours for a 15 minute check over. I always feel like my concerns are addressed and I'm confident in what we are doing as a team. My coworker sees Dr. Rickard and he also gives him many compliments when talk about our doctor experiences.

Great team of professionals here. Randall has been my PCP for over 12 years, when he isn't here I…read morecan see his wife who is also his partner. Like any medical office the wait is usually longer than I prefer, but its a nice office in a quiet part of town so the waits are tolerable. I'd recommend a wet bar but my doc may not approve. The front desk always has a smile and go a long way towards ameliorating the normally terse mood present at any medical office.

Dr MacQuarrie is the among the best GP's I've ever had. He's a very caring and attentive person who…read moremakes you feel as if you are his only patient. You have his total time and attention. His office is efficient and friendly as well. All around a very wonderful experience!

Dr MacQuarrie is a caring and informative doctor. He takes time to listen... you actually get to…read moresee the doctor. Would highly recommend him...

It's been several years since I have used Dr. Lewis as my PCP, but wanted to share my experience…read more Dr. Lewis has a great demeanor and for run of the mill things like the flu or high blood pressure, you're in good hands. If you have anything more challenging, you may be taking your life in your hands. I had a small tumor in my pancreas that he didn't seem too concerned about and approached with a "wait and see" attitude. Within six months the tumor grew so large that not only did it require the removal of 60% of my pancreas but it had also blocked the blood flow to my spleen, requiring it to be removed as well. For months afterward, as my A1C kept rising to dangerous levels (17 at it's highest), his answer was to just keep increasing my oral diabetes medications. Thank goodness another doctor referred me out to a good endocrinologist who was aghast at how my diabetes was being handled. He made the comment that any competent doctor would have known to switch me to insulin as I did not have enough of a pancreas left for the medication I was taking to function as designed. Within a few months my A1C dropped drastically and I found a new PCP. Dr. Lewis seems like a very nice person, and appeared genuinely concerned, but when your health is on the line, you want expertise. If you have a complicated health issue, you may want to look for a more seasoned physician.

Dr Lewis is literally one of the best physicians I have ever known. He is an internal medicine…read morephysician and I cannot more highly recommend him. I'm not that crazy about dealing with MMC anymore. It seems - idk..big, shiny, bureaucratic and unfriendly - since they moved to the new building. Even though I don't particularly care for MMC, I still go there because Dr Lewis is so good.

I never expected to be writing this, but after five years as a patient of this practice, I feel…read moreit's important to share my experience. I've been a parent for ten years, and for the last five of those years, we have Silver Hill Medical Clinic as our primary care office. Anyone who knows me or has followed me for a while knows that when I find a provider I love, I am incredibly loyal--and that I am also a very strong advocate for my children. I don't take speaking publicly about medical care lightly !!! We began seeing this practice at the start of COVID, and Dr. Sandy became my trusted primary care provider. She walked with me through two second-trimester pregnancy losses, the mental health crisis that followed, and many deeply vulnerable seasons. Over those five years, this office has seen all four of my children, including multiple visits when they were infants and toddlers. I always felt heard, remembered, and genuinely cared for by Dr. Sandy herself. Unfortunately, a recent experience with the office staff completely shattered the trust I had in this practice. When I called seeking care for my 10-month-old--who they had turned down earlier that day when my husband brought her in. (But she had been seen at this office just weeks prior). I was told they "do not see children under two" and that this has always been their policy. This policy has never once been communicated to me in five years of care, despite clear medical record proof (posted public and pinned on my personal page) that they have repeatedly seen my babies and young children. When I expressed my confusion and frustration, I was repeatedly told they had "made an exception" at her recent visit, even though this was never mentioned at the time. The staff showed no empathy, insisted the policy had always existed despite the documentation, and ultimately hung up on me. If this truly is their policy, I can respect that--but being turned away without warning, CONTRAINDICATED BY YEARS OF RECORDS, and treated with such dismissal was incredibly upsetting. What has been most painful is the complete lack of follow-up. After years of loyalty and deeply personal care, Dr. Sandy did not call, did not message me directly, and made no attempt to address what happened outside of the message you see below. I waited through the holidays, hoping to hear something. I never did. Even a brief portal message was unsigned and impersonal. Losing a provider I once loved and trusted is devastating. We will not be returning to this practice, and I can no longer recommend it--especially to families with young children. I'm sharing this with documentation so others can make informed decisions about their care.

Wonderful Dr Office!!! They take real good care of you!! Last minute pop in, or scheduled…read moreappointment. They will treat you just the same! Love this place!