Unfortunately I wish that I could say my one star review was for stopping in for dinner or something, but its actually for my wedding reception. I don't like to badmouth businesses but I want to warn any bride thinking about having a wedding here. We chose this place because we were on a pretty tight budget, it cost us around 4000 dollars (600 of which the staff added as their tip) During the planning of our wedding I was concerned because the assistant was very hyper and short with me on the phone, I thought maybe it was because she was busy. I would always have my husband call for me because I often felt belittled when on the phone with her. 2 days before our wedding I went to the facility to drop off the centerpieces that I had made. I was greeted with dirty looks and attitude because to be quite honest, I feel the matre' d did not like them, which is fine, but because we were paying them, it didnt matter what she thought. We were then told that we needed to pay our remaining balance of 3000 dollars that day or we would lose our venue. My husband was in touch with them frequently and they never reminded us it needed to be paid before the actual day of the event. They said it was in the contract. They had been dealing with my husband regarding all the payment details and contract issues, they waited till I was there alone to "remind" us we are about to lose our venue. I had to call my husband out of a presentation meeting and max all of our credit cards out to save our venue. He was expecting to get paid the next day and pay off the venue then. I literally had to walk outside to cry, because my wedding was falling apart. I was then told they wanted me to do my seating chart completely over because they did not like the way it was set up....2 days before my wedding. I let everything go, bit the bullet, did the seating chart over and emailed them a "better list". The day of the event we were 1 hour late (our fault completely), so we altered the schedule and took parts out of the event to make up the time. When I walked in I was horrified. The sign in table looked awful...there were signs we had made that the staff stacked on top of eachother in a pile so no one could read them. I had given them written directions and full page color prints of how the table was supposed to be set up, it in no way shape or form matched the photos. My husband and I speant HOURS on our seating chart, My guests came back to me telling them that a very rude staff member told them they were not following my chart and quite honestly wouldnt let them look at it. We paid for a buffet and my guests were coming back to me telling me that they were turned away when they came back for seconds. One guest told me she heard the matre d cursing at staff when she politely asked for a refill of coffee because she did not want to make anymore, my guest politely said if it was too much trouble, nevermind....do you have any idea how awful it felt to have guests coming to me telling me they were treated rudely. It seems every one I talk to has a story. NOW...the cake. We had a videographer who caught on video how rude the staff was with me...she did not like the way we cut the cake and in front of everyone looks at me and says, what did you do!!!!!! EMbarassing. We did a cake smash and one of my guests came back to me to tell me she heard staff complaining about that because they had to clean up. (which we didnt even get anything on the floor) It was just horrific. My aunt made home made soap, which hardly anyone got because the matr d brought a huge blue tupperware in front of the whole dancefloor and started packing up our wedding an hour before it ended, in front of everyone. We felt like the staff acted like they were doing us a favor by having our wedding there. They were more concerned about their night wedding, scheduled later that evening. It sucks, because everytime I think of our reception I get very depressed because I truley did not feel like a "princess bride" at my reception, I felt low class because of how my guests and I were treated. I have to live with this memory for the rest of my life. To be honest the staff was downright mean to us. I try to avoid discussing the reception with people, because I keep getting the same story, how beautiful I was followed by, "the reception seemed rushed and the staff was really rude to us when......" The only good thing I can say about the reception was the owner was nice...it seems when he isnt around, thats when everything falls apart and staff shows their true colors. And the food was good. read more