I am super happy with my solar power generation system purchased through Tiger Solar (formally…read moreAltenergy). I would highly recommend Tiger Solar as a solar vendor and installation company, especially compared to other residential solar installers that I interviewed.
Just to give a bit of context here... I am an electrical engineer with a background in power, and I have been a solar energy enthusiast since I was a teenager many decades ago. So I confess to geeking out a bit here.
As I started the process of investigating residential solar power systems, I interviewed multiple companies and also individuals who had recently installed solar for their homes. You can learn more about the company from their web site, and they can give you info on quality and warrantees, etc. But beyond those things, here are a few key points that led me to decide to go with Tiger...
1) I found the sales reps with Tiger Solar to be very knowledgeable, as they were able to either answer my technical questions right away, or we able quickly get the information I desired. They were familiar with the different variations of solar technologies that I asked about, and were experienced in dealing with the technology areas I was interested in.
2) At no point in time did the Tiger Solar rep try to sell me on their creative financing, leasing, or other gimmicks that some other solar companies brought into the conversation. Yes, Tiger Solar has competitive financing options available if you want/need them, but that wasn't a major component of the conversation.
3) Tiger Solar provided a very cost competitive quote, which was based upon a system design that met my desired requirements. I wanted a system that would not only offset my current electric consumption, but would also be easily extensible in the future to include EV charging, battery back-up, and potentially other advanced features, without having to reconfigure the overall design. Tiger solar delivered a system design that met my requirements. In addition their quote resulted in the lowest cost-per-kW compared to quotes from other companies.
4) This may be a minor point, but the aesthetic design of the solar panel arrangement and inverter placement was by far the best of all the quotes I received. Everything looked smooth and clean and well laid out.
After I signed the contract for the solar power system, Tiger Solar as a company did several things to impress me during the installation process.
The first thing was the installation itself. The installers were very experienced, and worked hard to do a superior job on routing the wiring and placing the equipment, and avoided a few "short-cuts" that might have been "acceptable" but not "best". I am very happy with the workmanship of the job.
Tiger Solar did a couple of very positive things, business wise, that benefited me in ways I did not expect. For example, the cost of solar panels actually went down slightly from the time of the original quote, and they passed that savings onto the end purchase price. They didn't have to do that, and could have kept the price as originally quoted, and I would not have known any better. It feels good when a company honors their customers in the process of doing business.
Lastly, the system performance of the installed solar power system is working very well. The output performance is right-on-the-money (or slightly above) of the stated output power capacity. This gives me confidence that the system design is sound, and I anticipate that the system performance will be in line with the levels predicted over time.
Overall, the experience with Tiger Solar was very positive, and I am happy with the finished product.