We drove one full hour from Miramar to Homestead for our one-year-old's annual checkup, only to be…read moretold upon arrival that the appointment was actually telehealth. This was especially frustrating because Jessica, the owner, explicitly told my wife that the visit would be in-person. There is no reasonable explanation for how a one-year well visit, which requires weight, measurements, physical exam, and developmental checks, can be done virtually. What made this worse is that Jessica was physically present, walked by multiple times, clearly aware of the situation, and did nothing to address it, despite being the person who gave us the incorrect information in the first place. No apology. No clarification. No attempt to fix the mistake. We left without being seen after wasting an entire morning, gas, and a baby's schedule. This was disorganized, dismissive, and completely unprofessional. No regard for a parent's time; I had to take a day off work. If you are a parent considering this practice, confirm everything in writing, because verbal assurances apparently mean nothing here.

I am writing this in response to the owner's reply to my husband's review, because several key…read morepoints were either missed or deflected. First, whether or not Jessica was "scheduled with us" is irrelevant. The issue is that we were explicitly told in advance that our one-year-old's annual well visit would be in person, drove an hour with a baby based on that information, and were only informed upon arrival that it was telehealth. That is the failure. Second, regardless of internal confirmation policies, a one-year well visit cannot reasonably be conducted via telehealth. This visit requires weight, height, head circumference, physical examination, and developmental assessment. The owner's response does not address this at all, which is the most concerning part. Third, while the owner states she was unaware of the situation, she was physically present in the office during a prolonged and visibly contentious interaction at the front desk. Even if she did not know the details, this was clearly a family struggling with a scheduling issue involving a one-year-old, and no effort was made to step in, clarify, or de-escalate. Finally, we were never offered a meaningful solution at the time, only an after-the-fact explanation online. We left without our child being seen after a significant drive and disruption to our day. This experience reflects poor communication, lack of accountability, and a troubling normalization of telehealth for visits that clearly require in-person care. Parents should be aware of this before scheduling.

I have been going for signature facials for quite awhile but this week I was offered a Glo bubble…read morefacial. It was very comfortable, relaxing and effective. My sink felt so smooth after! I always recommend this place. The staff is great!

Truly loved my experience at DermaSpalogy!! The Lymphatic massage on a Ballancer was new to me, but…read morevery rewarding. It worked very well for just having it done once. Nevertheless, I do plan to go back. The staff is super nice and quite professional. I definitely recommend DermaSpalogy to anyone looking for a great, clean spa with a professional staff. Make your appointment now!

El Dr. Quevedo ha estado realizando mis tratamientos de PRP capilar y la experiencia ha sido…read moreexcelente de principio a fin. Es meticuloso, preciso y claramente muy experimentado en lo que hace. Antes de comenzar el tratamiento, se tomó el tiempo para explicarme todo el proceso, detallar la ciencia detrás del PRP y establecer expectativas realistas. Nunca me sentí apurado y cada una de mis preguntas fue respondida con claridad y paciencia. Durante el procedimiento trabaja con seguridad y gran atención al detalle. El ambiente es tranquilo y profesional, y se nota que realmente le importa hacer las cosas correctamente, no simplemente rápido. Ese nivel de cuidado marca la diferencia. Lo que más valoro es su integridad. No hay presión ni promesas exageradas, solo orientación honesta y un enfoque basado en evidencia. Está enfocado en resultados a largo plazo y en el bienestar del paciente. Si estás considerando PRP capilar y buscas un médico preparado, ético y detallista, recomiendo al Dr. Quevedo con total confianza.

This office is amazing! Me visiting from out of town sent an email to request an appointment and…read moreheard back in no time at all. Their customer service is outstanding and very professional. I highly recommend this office for your personal needs! Cheers!

Early January I went in for Botox and Dr. Rigoberto Franco did an amazing job. I wanted my Botox to…read morestill allow me to have natural movement and he gave me exactly what I asked for. I had a facial with Jessica and she is so sweet and explains everything to you so you know what's happening the entire time and why certain things were done to accommodate my specific skin needs. Jessica even followed up with me afterwards to see if I was content with my results. I can't wait to go back for my next facial. I love Palmetto Bay MedSpa. Highly recommend!

So happy to have a Medspa in Palmetto Bay. Great to be able to stay local in order to get some…read moreneeded work done . I found PBM on IG after going through the page, reviews and site I knew I wanted to give a local spot a try, considering they had great reviews. I reached out and the response time is fair and quick, I was able to get a quote and set up an appointment Quickly. I was interested in laser hair removal, the price is fair for the amount of sessions and areas. I noticed less hair after the first session. I'm now on my 5th session and the hair growth is minimal and thinned hair. Jessica has been my go to. She is great, super friendly and knowledgeable. Definitely recommend seeing her. The location is very clean and professional.

This place is a scam. I received an injection and got an infection and was hospitalized. They…read morefound that the needle used was likely contaminated. STAY AWAY.

Body RX is absolutely amazing! I've been a client for about 5 weeks and I'm pleased to say that my…read moreenergy level is up, my pain and inflammation is noticeably down, I'm having less hot flashes and sleeping better and best of all I'm down 11 pounds! Everyone in the office is so friendly and supportive and they really care about your success. I'm taking advantage of many of the services that they provide and could not be happier with my progress so far. I see the Dr. for thyroid and numerous hormonal issues and I started working with JP and now Steven on weight loss, establishing exercise routines and making healthy choices. I highly recommend Body RX and look forward to updating my review later as I continue to see more progress.

Nanami is AMAZING. Truly so kind, gentle, and informative about skin care, your facial treatment,…read moreand any products you may or may not come home. Her approach is simple and effective, and she truly pays attention to your skincare goals. I look forward to visiting her every month!

The space: The interior of the spa is very modern very clean and sleek. It is beautiful to look at,…read moreimpeccable, clean all around a great place. The service: Nanami is one of the best facial specialist I have been to. She takes her time and her hands are soothing and relaxing. She has healing hands. The environment is relaxing and cozy and she leaves you glowing like no other. If you are there for another service it is worth the pampering to go see her.

Exceptional Laser and Eyebrow Threading Services at The Parlour!…read more I recently had the pleasure of visiting The Parlour for their laser and eyebrow threading services, and I must say, I am beyond impressed! From start to finish, my experience at with Audrey was nothing short of amazing. First and foremost, the staff at Parlour are incredibly friendly, welcoming, and knowledgeable. They made me feel comfortable and at ease throughout the entire process. The laser treatment was performed with utmost precision and care, ensuring effective results without any discomfort. The technician was well-trained and experienced, answering all my questions and addressing any concerns I had. When it came to eyebrow threading, I was blown away by the level of skill and attention to detail. The beautician took the time to understand my desired shape and meticulously shaped my eyebrows to perfection. I was extremely pleased with the end result, as they looked natural and beautifully defined. Furthermore, the ambiance of The Parlour was soothing and relaxing. The clean and well-maintained salon created a serene environment that enhanced the overall experience. The hygiene protocols followed by the staff were commendable, giving me confidence in their commitment to customer safety. Overall, I cannot recommend The Parlour enough for their exceptional laser and eyebrow threading services. The professionalism, expertise, and results-oriented approach of their staff truly set them apart. Whether you're looking for laser treatments or eyebrow threading, The Parlour is the place to go. Trust me, you won't be disappointed! Thank you, all, for the amazing experience and for helping me look and feel my best. I will definitely be returning for all my future beauty needs!

I got laser hair removal at The Parlour for my face, underarms, bikini, and legs--and I can…read moreconfidently say it's been life-changing maintenance. I have thick hair, so I was a little skeptical at first, but the results have been amazing. On top of that, the service is incredible. The team makes you feel comfortable, informed, and taken care of every step of the way. If you've been thinking about it, this is 100% worth

I called to make an appointment for an infusion on a weekday. I was feeling under the weather and…read morewanted some vitamins to perk me up. Came at my scheduled time and then they make me aware that the IV infusions need to be ordered.... The front desk person never made me aware of that, then that would have been a "consultation appointment!" - First red flag. Luckily they had "one more Meyer's cocktail" which is what I wanted. Second red flag - they used a butterfly needle to start and infuse my IV. This is a major NO NO (see picture below). Any healthcare professional knows that butterflies are used to draw blood not administer anything, since a needle should not be left in place. This is not best practice. The nurse started infusing the fluids with no vitamins inside until I asked her if she had prepared the infusion and she said no - she still had to add it? She calls the ARNP Danay and they discuss amongst each other that the one Meyer's cocktail they had was ... expired! Thank God they checked, but now I had an unnecessary IV in my arm (with a needle nonetheless not IV catheter) The girl from the front desk was nice enough to offer me a complimentary B12 shot. Overall grateful they checked the expiration date but this was a terrible experience.

Aromas is amazing, after a year or so of not having any Botox or fillers, I decided to check out…read morearomas as a good friend of mine recommended Danay and this med spa. I came had a great experience with Danay and had some Botox done on my forehead and crows feet: I'd like to commend Aromas for having Danay she's got magical hands: I came today for a follow up and minor tweaking and so far my first session has settled beautifully: I'm beyond thrilled to have this gen close to home and have such a great experience. You've obtained a new customer.