fantastic and prompt service from this watch retailer. I ordered a great maquina here and it was…read moreshipped very quickly and in great condition for a fair price. I will be visiting next time I'm in the area.

They actually deserve just a 3.5, but I'm feeling generous towards them right now just because…read moretheir selection tends to be so solid. Montalvo is the kinda big fish in small pond type of game that is kind of annoying. I mean, I'm all about supporting local businesses, but the uppity attitude of a local gone big is just too much sometimes. They love the fact that they carry so many name brands (their jewelery collection includes Scott Kay, Yurman, and Dweck and their watch collection includes Jaeger, Breitling, and Omega), but they kinda flaunt it. To them, if it carries a name brand, that should sell itself and they shouldn't have to do any work. The salespeople here are trained to be pretty and smile a lot. And point out the diamonds. Evidently that's what makes things worth buying. I have huge issues with salespeople that don't know their out merchandise. If you don't know the material, at least look it up. Each of these major brands will give booklets explaining their pieces--the least you could do is get the book out and pretend to look for an answer to my question. My other major beef with this store (and this really happens in most places in the Valley, so I can't be too upset about it) is that if you don't look like you speak Spanish, they'll talk about you right in front of your face. No, I'm not Hispanic, but I do speak Spanish and telling your employee not to give me too much time is just stupid. Spanish is just so commonly spoken, I'm not sure why you'd think that would be okay. In the end though, they can get some hard to find pieces and they generally are pretty professional. I'm willing to give them that extra half star only because they are the lesser of some other evils as far as jewelery stores in McAllen. In other cities they just wouldn't last.