After my former accountant dropped the ball, I found Juliya's firm and could not be happier!…read more Herman did a fantastic job and his calm, professional approach during the process made me feel I was in good hands, and I was! They are extremely competent and have the necessary tools to make sure your needs are handled correctly. The customer service and attention to detail you will receive is the best you can hope for. If you are looking for new accountants, or even if you're not, you should consider Juliya and her team! Randy F.

This review may be a little lengthy for some, but I hope the added explanation proves worthwhile…read more Exercise great caution when dealing with B and A of Florida! If you require competent, and professional business and/or personal tax work I would advise you (based on my costly, personal experience) to avoid this business altogether and take your business to reputable accountant! The person in charge, woman (Juliya - "Yoo-lia" is her Ukrainian pronunciation) treated me with extreme arrogance and condescension. Prior to meeting her in-person, she seemed reasonably courteous and respectful. It was only after meeting her that her pronounced change in demeanor became obvious to me. At every step of the process, when she or one of her employees made a mistake, she blamed me. Every single one of her attempts to blame me began with that one-word question: "Remember?" Well in fact I do remember; apparently far more than she can "remember". A more incompetent, unaccountable (and she calls herself an "accountant"), arrogant and self-absorbed person I have never met in my professional life! I began speaking with Juliya late July or early August of 2019. I told her that I needed Business (S Corp) and Personal tax returns for 2018 and that I was late on my Corporate filing. She agreed to handle my accounts and told me to wait until she had more time, but that everything would be fine, even though there was a looming deadline. We agreed that she would call me when she was ready to go to work on my accounts. I asked her a few times to send a written agreement outlining her services, but never got it. If you do work with her despite my warning, please get a written Agreement! After a few weeks of waiting for Juliya's phone call, I decided to call her to be sure we were still on track for the filings of my returns. She said "Yes" but now she said she was backed up with late returns from her other clients and so turned me over to Brian, presumably one of her employees. Brian was cooperative enough, but somehow included the wrong address on all pages of my Corporate return. Since the deadline had arrived the day I discovered these and other errors, I decided to go in to Juliya's office and make sure that all needed corrections had been made so that the deadline would not be missed. I arrived at her office and no one was in the lobby, so I announced myself by my name and out peeps a woman's head, looking at me in a very concerned manner. Then Juliya comes out of her office, with a very stern look on her face, speaking very abruptly and coldly. Now the "fun" commences as Juliya's blame game begins! First she refused to believe that that wrong address was entered on my return. While trying to explain to her what had happened she relentlessly interrupted me as I spoke. According to her, it must have been a mistake on my part. She then goes into another room and yells ("Come in here!). So I went into the other office, where she was at a computer looking at my return. She could see nothing wrong, so I showed her (page by page) where their mistakes lay. She finally admitted that the mistakes were made but sloughed them off very quickly. I then hurriedly signed the documents I was handed so that I could personally mail the returns, paid for their "services" with a credit card, and left the office. As I'm in my car backing out of my space to leave, up comes one of her staffers yelling "Stop, stop!" The staffer gets to my car and hands me yet another bill. I paid the additional bill in good faith, not realizing that the services I thought I was paying for, I had not received. This woman even had the nerve to argue with me when I refused to pay a THIRD bill she sent to me! Avoid this business like the plague!

No longer local. Hired her because I thought she was local. Thorough, great with taxes, but…read moreeverything is phone or email.

Daisey, She responded in 5 minutes, Handled all my questions in a professional matter, If I could…read moregive her 10 stars I would **********. Thank you again Nando

I absolutely love Lise! She has been doing my taxes since moving to Jacksonville. I came to her to…read moreget caught up on my business taxes from North Carolina. From the moment I met here and every year since ..... she has never wavered. She is professional, kind, friendly, fast, experienced and professional!!! My business taxes overwhelmed me to complete but she "held" my hand through the whole process! I am excited to say ..... they are finally done, signed, sealed, delivered!!! Phew!!! Her prices for her time and wisdom and reasonable ... I had a CPA doing my business taxes in NC and charged my 3x of what she did and that was with me doing half the work!!!! With Lise, I literally brought boxes to her with tears and each time she just reassured me ... "we will get through this"! And we sure did! If you need a bookkeeper, please chose Lise and her team ... I promise you won't regret it!

Great tax specialist to get help with your taxes and financial needs. Friendly, helpful and…read moreknowledgeable. Highly recommend.

Greg was very professional, thorough and diligent with the Tax Service we requested. Highly…read morerecommend!

5 stars does not say enough about this accounting firm. We found them based on YELP reviews and…read morewe clearly landed in most capable hands. Greg and Angela are highly professional, extremely knowledgeable and we can't say enough about our first experience with them. They are very organized and have developed an amazing system to manage clients virtually. We were able to upload all documents ourselves and did not require tech support but we are sure that they would have walked us through the technology challenges if we needed them to. They were transparent about costs during their free consultation. Perhaps our favorite part is the virtual review of our taxes via a video that Greg creates. We watched it more than once and then had a virtual meeting to discuss it. We are grateful for the tax guidance they offered.

My husband and I moved to the area this year so we needed to find a new accountant. We worked with…read moreYvette to file our taxes. Shortly after she filed for us we received a few notices from the IRS that needed some clarification. Of course we reached back out to Yvette to explain these notices to us. Each year we pay our taxes in full and never had any issues. I've called, emailed and sent FB messages and I've been completely ignored by Yvette. Do not work with them!!! Extremely unprofessional. We will not be working with them next year.

After working with Yvette and Universal Accounting for one year I am very frustrated with their…read moreon-going mistakes and lack of response to email and calls. We trusted them with our two small businesses (bookkeeping and tax returns) and our personal tax returns. I had to hire a real CPA to review and fix the Quickbooks data transactions and both 2018 business Tax Returns. They delayed finishing and filing our 2018 personal tax return for 5 months which resulted in an additional tax payment plus penalty and interest. Their "affordable" price cost us more money in the end. They either need to hire a real CPA on staff, or they need to disclose that they don't have a CPA. I'm very frustrated with their lack of quality of work and lack of communication during the full year of working with them.

Highly recommend. Personalized service, highly responsive, and most importantly - 100% trustworthy…read morein both character and credibility. Highly recommend Lisa and Mark. As a business owner, I appreciate the ability to spend more time on business growth and less time on admin functions (even the crucial finance management tasks).

Excellent service at reasonable price points! I definitely recommend using an actual CPA. We…read moretried using a "five star" rated "accountant" before Mr. Shilts. Fortunately, we did a little digging and noticed that she is NOT a CPA but is posing as one.

My client and I are extremely happy with Mr. Shilts' work on our legal case…read more Mr. Shilts served as an expert witness valuing a business in a lawsuit brought by a purchaser of the business seeking to rescind the sale for fraud. I represented the Defendants. The Plaintiffs spent over 4 times what Mr. Shilts charged us and their expert was soundly rejected by Judge Wallace, who believed and adopted Mr. Shilts' analysis of the businesses' true value. We won the case and Mr. Shilts was a good part of the reason. Eric Kolar

Not pleased with them at all. My old accountant transferred his clients to them a few years ago. I…read moreneed a copy of a 2009 business return my old accoutant prepared and they want to charge me $100.00 to email me a copy! They didn't do the work to prepare it so why do they feel entitled to charge me $100.00 for a COPY. I can see a $20 fee but not $100.00.

Excellent company!!! Our agency is a non profit developer…read morewhose funding is a mixture of city, federal, public and private funds. Our revenue is also a mixture of grant dollars and developer's fees so our finances are very complex. We need to utilize the services of an accounting firm with specialized expertise in complex accounting and Buttner and Hammock fit the bill. As a matter of fact, their firm found errors that the prior auditor had made on the previous year's audit. They didnt charge us an additional fee to correct the prior audit. We were so pleased with their work that we will ALWAYS be a loyal Buttner and Hammock customer. They are indeed top notch.