Very nice and helpful staff. By far the best post office in Fort smith. That explains why they…read moreare always busy here.

This office is convenient to many if not most of the major shopping areas in town and also close to…read moremany of the residential areas. The staff is friendly and helpful and they are always good to speaks we see them often enough that we get to know them and we appreciate that level of service. The boxes are accessible 24/7 as are the additional mailing services (after hours parcel post and stamp access, etc). This is an office where passport applications are processed. It is a convenient and centrally located facility where we do most of our postal business.

I love that you can print your own postage without waiting in line. When I was dropping off…read moreprepaid packages the clerk told me I didn't have to wait in line that I could just drop them off on the side without waiting, just to let them know they were prepaid.

This place feels like a time machine. You walk in and look around and it feels like you've been…read moretransported back to the 30's. I wanted to go to the counter and ask if my order of Dapper Dan had arrived yet.

Went in trying to get some mail that was missing my apartment number. Instead of being given…read morecustomer service I get what a I already read online. Instead of offering to ask around and find out if my mail was still there since they don't open Saturday or Sunday which is the due date for delivery. They tell me to call sender and update them on address. This normally isn't a problem because they tend to at least Try to see if my mail is still there. This time was a no. No actual help just regurgitated information from the online support. Don't need friendly customer service if the actual customer service is missing.

Acceptance of responsibility, a package that does not have a complete address example the street…read moreaddress 1302 was not on the package according to the post office, but yet the package was delivered somewhere. Why did this package not go back to the original sender for lack of address? I don't understand how you can deliver something that you don't know where it's going, but yet you did and I'm out $147 and my grandson with type one diabetes doesn't get a jersey from Joe Burrow the quarterback for the Cincinnati Cincinnati Bengals. I did this to try to encourage my grandson to copy people who have achieved their life, even though they have type one diabetes..

They need more lighting around the building. It's very hard to see the driveway at night. Add a…read morelittle rain to the mix and it's even worse.

Over the past several decades, my family and I have received friendly and well-informed service…read morefrom the employees at this post office. We've bought postage stamps here for the numerous postcards that we've mailed from here, over the past years. This is a really handy location for those visiting the downtown / Bath House Row area of Hot Springs.

Hot Springs is a friendly city, but visiting this post office put them over the top for…read morefriendliest, most helpful city I have ever been to. Ray helped me find a perfectly sized box to send a last minute birthday present to my friend. We had a nice conversation and the service was extraordinary, in every sense. Also, this post office is located right beside a precious gemstones store with beautiful art. What a treat.

Ive mailed two packages from here that simply have not showed up. The first one took one month and…read morefinally did show up. It was a car payment, they had applied late fees to my account and every thing. Thank God they took the late fees off when they say the post dated envelope. This time I sent a money order for my LLC, to the secretary of state in little rock, AR. a 3 hour drive west ... I mailed it from them on May 3, today is May 25 and there is still no sign of it. The WORST part is.. they want to charge you to track the money order.. WTF? AVOID THIS OFFICE!!

I bought some stamps and mailed my package internationally. Great staff. Friendly, knowledgeable,…read morequick service, reliable service.