How does TDS stay in business here in Carlsbad, New Mexico?…read moreI'm trying to set up my online pay account and am having trouble. It's not setting up correctly. I have 3 accounts with them. Should we call their repair people or anyone at the call center? Don't waste your time. They are of no help. I finally went into the office and couldn't get the girl to even look up from the computer while telling me she couldn't help either. So rude. No offer to help me in any way. Half the time the cable isn't working and the rest of the time it's slow. Worst customer service on the planet. Time to take my business elsewhere.

You'll loose internet often and when it's up and running it's slow. They'll come out find a bad…read moreconnection and just not reliable but after a 2 day outage they did knock off some of the monthly bill.

10 people waiting, 1 employee working. THIS PLACE SUCKSSSSSSS and so does their cable and internet…read moreservice! Go satellite!

Worst ever!!!! Buffering, can not connect, this box can not play at this time, just a few of the…read moreerrors I see on a daily basic. Technician came out 3 times to fix but all I heard is how the last one didn't know what he was doing. If you want bad service, the worst ever viewing experience, than this is the provider to go with. Pulling out this crap and going with a real provider. Don't, don't, don't, even think about using them, you will regret it.

Unbelievable!!!! Just had my account cancelled for no reason when payment made. No notice of…read morecancellation. Horrible customer service as well. DeMarco and Ashley couldn't have given a rat's ass about trying to work this out. Worst part is they processed my payment after the account had been cancelled. Just unbelievably poor service. Going to Direct now after having poor service that is overpriced for 4 years in our second home in Ruidoso.

This is the most disorganized and unreliable company I have ever dealt with!!! The people in the…read morecall centers are the least helpful people I have ever dealt with. If you have any other option, use it. We are going with A wireless competitor because we don't have options. If you get their service enjoy paying monthly fees and have spotty terrible service.

Can I leave negative stars?…read more Beware of DISH. DISH removed 2 local channels December 2, 2020 without my consent. (Not the first time they've done this and becoming a bad habit) DISH is in breach of my contract. DISH has CHOSEN to put their customers in the middle of negotiations. Open your pocket book, DISH and pay them what they want. Your cost of doing business is not my responsibility. AND I'm not paying for it! Customer rates remain the same. I do not recommend DISH. They are Deceitful.

When I moved from NM, I had Dish come out to get the TV boxes from my home. They handed me mailing…read moreboxes and said I needed to mail these back to Dish. Well, I am not a spring chicken anymore and it was very hard for me to do that. I had to get a neighbor to do it. The worst part of the whole thing was that they were so very rude while telling me that they could not help me. I assure you that I was not the reason they were so rude.

CabloOne aka Sparklight (now who in hell came up with a name like that)…read more 1. Billing departments: a. They do not give payment arrangements. Do dice. They thrive on doing reconnects however they don't actually do them anymore the big computer in the sky no one supposedly has access too!. If you're one to Gamble with posting times then do an eCheck payment through there payment system, you will be automatically re connected within less than a minute. 2. When you don't sign up for paperless billing, that must mean to CableOne don't send a bill at all. There are some like myself that refuse to pay anyone without a payment request or bill that's how I ended up disconnected. 3. When you're speaking to a rep in regards to service and you ask for an internet speed upgrade and your quoted,. They say your monthly rate will increase by , xxx.xx but your next bill could be a little more,. CableOne version o if a little more could be a few cents to a few hundred bucks any billing erros are considered the fault of the customer. I Will have more later Rob .

Customer service is a joke, the ISP (internet service provider) says they give you "50mbps" but in…read moreall reality the quality of the connection is terrible. I would recommend either century link or comcast. Every time i have called I have not been able to get my problem solved and they refuse to fix the patchy connection and the extreme slow times. Even now this web page took a while to load because I am running on 1.75mbps, while paying for 50mbps.