My teeth were so bad I could have cried and I stayed well away from any photo opportunities. After…read morevisiting Smile Concepts this all changed and not only did they provide me with the treatment for the replacement of my teeth, they also gave me excellent advice and aftercare to ensure I need never cry over my teeth again. I am very grateful for all their work and highly recommend the practice if you yourself are in poor dental health.

I am really, really, REALLY happy with the dental implants I received from this practice and was…read morealso really, really, REALLY happy with the service and care I received from all the lovely staff and dentists and I am now happy with my teeth to smile about it!

I had been coming to this Doctors surgery for 25 years, and think I took them for granted. To be…read morehonest, they have the longest wait ever and it used to drive me mad. However, a few house moves and different GPs later, I now appreciate them for the brilliant GPs that they are, and they are definitely worth the wait. They take the time to listen to you, take note of what you actually want, and seem to want what is best for you rather than to get you out of the door as fast as possible and get a fat salary. I guess this is why the appointment times over run! The surgery in Arley is a little outdated and could do with a revamp, but who cares when you get the medical help you need. In comparison, the other GP I was with has a nice complaint winging it's way to the nhs complaints team after I was told I was "a bit anal" for asking about nutrition advice, and being told you jump up and down after all the pills I take so he could hear me rattle!! So I've managed to get near enough to my old GPs and this time I really value them. I would strongly recommend them. They also dispense if you live in the village. They have their own free car park too.

I'm in two minds about Spring Hill. The doctors and nurses are great, when you can get in to see…read morethem; Dr Shah has gone out of his way get my concerns addressed each time I've gone to see him. Problem is getting in to see someone. The appointment system is ridiculous, to be honest. I'd registered for the online system when I first attended, then they changed systems and have asked me to go to the GP surgery with ID, which I now can't do due to COVID. You're told to call at 8am for an appointment, can't get through, and when you finally get through at 8:20 they're all gone. The admin team are hit and miss; some of them have really gone out of their way to help, but others have just been outright rude on the phone. If there was a closer surgery I'd go there - a great GP is only great when you can access them.

I CANNOT praise the doctors highly enough - not so certain members of the reception staff! I suffer…read morefrom PTSD, and I can suffer from severe panic attacks. This happened recently, and it caused me to faint. Later I was told that the receptionist said "Oh he's done this before - I'm on ho,d on the phone". NONE of the staff came to see if I was OK, and apparently I was left lying on the reception floor for several minutes UNATTENDED. I'm sorry, but at what point is it a sackable offence to OPENLY show contempt for patients in front of other patients? Eventually when I regained consciousness, I managed to take a seat, and was treated AS USUAL with care consideration and understanding by one of the doctors! Would they have ignored me if a woman had a panic attack? Sorry but in MY view, this is GROSS MISCONDUCT. I've seen some callous medical receptionists before, but this one was OPENLY HOSTILE. Hardly the face of the caring NHS!

I have been going to Bulkington Surgery for years now and I think it is a fantastic doctors. If…read morethey are taking on more NHS patients and you live in the area then I would certainly try to get in. Dr Jennings and Dr Paul are lovely and the receptionists are really rather nice as Doctors receptionists go! Its hard to get an appointment in advance but they save extras each day, so if you call before 9am you can usually get in that day. They also offer telephone consultation which is helpful if you are really ill or cant drive. Its got a decent car park so its easy to access. 10 / 10!

By far the best GPs that I've had in Birmingham. The doctors here - or at least the one that I…read morealways see: Dr. Zoltonos - have a remarkable knack of being extremely efficient without making you feel like they're just trying to rush you out of there. I don't think I've ever spent any longer than about 2 minutes in the surgery at a time, yet I have always felt listened to, taken seriously and medically sorted out - which, to be fair, is exactly what you want in a GP. Particularly the 'taken seriously' bit - I moved here as my previous GP seemed to find all my complaints highly amusing, I have no idea why. I was also able to see a doctor the morning after I registered, which was a bonus, as sometimes moving records across and what have you seems to take forever at some places. Not at River Brook, thank God, where they seem to have got sympathetic efficiency down to a fine art.

Extremely good care considerate careing, especially if you are disabled. Make visiting an enjoyable…read moreexperience, staff very helpful

My husband got an emergency appointment here after an injury playing badminton. They got him an…read moreappointment the same morning and was treated and sorted out on the spot which was great news as we were going on holiday the next day! Very friendly service with a smile!

Very skilled dentists here, no worry that my teeth will not be looked after perfectly. Many of my…read morelocal friends also come here and I have never heard a bad word said about the place.

The surgery is clean and spacious with a small car park, but side street parking is available. The…read morereception area is usually busy with queues but there is a touch-screen as you enter to register yourself in for your appointment. However, on one occasion when the machine wasn't working, I registered myself directly with reception staff. After waiting an hour, I queried the delay only to find I hadn't been highlighted on the system. This was very frustrating because when I once missed an appointment, I received a terse letter saying I risk losing registration at the surgery if I were to do it again. However, this has only happened once. I'm very happy with the service from my GP who makes a concerted effort to give me bespoke care. Other services such as mental health and midwife clinics are also available. The nurses are very understanding and helpful.

Bellevue Medical Centre is a local medical practise that offers standard NHS as well as other…read moreservices. This was my doctors for some time when I lived close by and I had good experiences here. The first thing you notice about Bellevue is its professionalism. Inside the place looks new, well kept, with a neat, clean feel. When I first arrived the reception staff were friendly and helpful, particularly with getting through the usual soviet-style bureaucracy. I visited the medical centre on a few occasions, seeing two doctors, both of whom offered valuable service. They gave me more time than many doctors do in the city, and they were attentive and helpful. This is actually where my back problems were first taken seriously. My only bad experience here was one time when I waited a long time in the waiting room, and waited, and waited, and eventually said something to the receptionist (about an hour later) who told me that they hadn't put me through the register and had forgotten all about me! But this was really a one off admin problem and don't think it was normal. In general though, expect a wee wait for your appointment as it can get quiet busy. Bellevue also offers services like midwife clinics, mental health clinics, new baby clinics etc. It's also possible for new patients to register through their website to save time and stress. Overall, a highly recommended doctors!

From personal experience I hold this trust in high regard. When we had problems with our GP…read morerefusing treatment, we contacted the Primary Care Trust who supported our application to change GP. They also offer appointments for CAB in relation to medical benefits. A fantastic service with doesn't get the praise it deserves.