I have just had the most horrible shopping experience at Boots, Gallions Reach. A few of the staff were really miserable no smile. I kept going round and round the store looking for products and the staff just did not care, and did not approach me. Its like they don't want to help you! I had a gift card which I wanted to pay with, first I was told I will not be able to use it for unknown reasons! So left and phoned the gift card company up and they said I could pay part cash/credit transaction and then the remaining on the gift card as I did not have enough on the gift card to complete the full transaction amount. Came back a second time, the member of staff on the till did not know what customer service was. When it came to payment time, she refused to let me pay by my debit card. Saying she could not accept. Funny how I had to phone the gift card company myself and find out why the gift card was not being accepted in the first place!!! Anyways she was adamant it was my fault, did not help me at all! And made it out as if I had no money on my card in front of other customers!
After this rude service, I will never shop at the store again, and probably any other Boots store. Why should I give them my money, when do not provide a good service. So I went to Superdrug, which is a short walk away. And had a much better service! And also SAVED MONEY on same products!!! They also do their own points card! Bonus. read more