I was looking for a cleaning crew who services Fort Bragg for a residential move-out cleaning. I…read morefound this company online and although they only had a few reviews, I was still interested and impressed. When I called for their rates and to get a quote, I didn't get an immediate answer and left a message. Someone returned my call in less than an hour. After speaking with the lady (assumingly the owner), I was given a quote of $425 based off the information I provided (4 BR; 2.5 BA). Unfortunately I didn't get to experience how good this company could have potentially been because, when her and her crew arrived on the scheduled and agreed date, she decided to add an additional fee of $35 stating, they didn't know it would be "that bad", implying that me and my family were nasty. Definitely not the case. We had been at this residence for 6 years. Yes there were some things left in the house but nothing that would have hindered the cleaning services, she guaranteed. Had she told me over the phone during our initial conversation, that additional fees may be added upon assessing the residence, I could have better managed my expectations. Oh, I almost forgot. When we first agreed to a date, she sent a text with the timeframe she would arrive (1130-12). She even sent a reminder text the day before. I then told her I had just started a new job and it'll be my wife at the resident instead of me. The day of, she still sent me a text at 1214 saying she was running late and expected to arrive at 1PM. I told her once again to contact my wife, not knowing at the time, her and my wife had already communicated. At 1250 she text me again, saying she was at the residence and someone needed to call her regarding the items left in the house. I was truly disappointed with the way the whole situation was handled. I would not recommend this company to anyone else but strongly suggest that this company assess the residence first before accepting the job.

April Marie Fields and her crew do a great job on my home. I've been using their service for about…read morefive or six months now. They perform a thorough clean of my entire house every two weeks including changing the linens on the beds. They are also willing to do extra services (inside refrigerator, inside oven, etc.) for a nominal additional fee. Her rates are the best I have found in the local area and she is incredibly reliable. Highly recommend this house cleaning service for either weekly/bi-weekly cleaning or move-out cleanings. They do a great job!

Exceptional job on the carpets at my office, they look brand new!! 5 Stars on every part of this…read morejob. Excellent communication in the quote process and in the scheduling as well! Fast, professional & friendly! We will absolutely recommend to others & will be using them again!!

I had my rooms done, hallway and it was like night and day. Ken helped remove the horrendous pet…read moreodor and stains off the carpet from a very active house. Will definitely utilize this service again for sure. Great job!!! -NKM

Nothing like fresh clean carpets especially when you have dogs & kids!…read more This company is seriously the best! The owner comes himself & very reasonable!! They will forever get my business !

I wouldn't even give him one star. I have dogs. Yes, my carpet was old and dirty. We have a Bissell…read moreGreen Machine we use from time to time, but it had been a bit. I thought a good steam clean would be a good thing. He went over my floor one time and left. I guess that's all you get when he offers a special deal. My floors actually looked worse after he left than before he came. I had to redo it several times to get the water from my shampooer to look less than muddy. A professional would have stayed until the job was done right.

Had a great experience with the Joyful Cleaning team. Had to hire a cleaning crew to help clean the…read morehouse thoroughly as family members decided to make travel plans last second and I had already committed to working the days before. THANKFULLY, Natasha and her team came to the rescue and did an amazing job on the whole house. She went above and beyond and cleaned those areas of the bathroom/kitchen that I never look forward to cleaning and tend to forget about. I will be using them for all my emergency cleanings and might even begin to use them regularly with the great price I got. Thanks once again!

Great service exceeded my expectations very professional and respectful of my belongings. Makes my…read moreentire home look different then before hand. I highly recommend Think Clean to clean your place.

I love the owner of the company. Kierstan is so professional, and the service is always great…read more Prices are very reasonable. I called her company for a last-minute cleaning, and I got fast service. I highly recommend Prim pristine cleaning solution.

I was so happy for Patrick when he said he would be starting his own cleaning service! I've had…read morehim and his team cleaning my barbershop for 3 years now and i couldn't be happier with the service! His attention to detail, professionalism, and ease to talk to has made our relationship easy and top knotch! We are open 7 days a week and he didn't have a problem working around our schedule.. I've also aquired a few gift certificates and my family and friends were ecstatic about his work! If you are looking for the best dont look any further!

Great, affordable cleaning service. Friendly staff. Fast and thorough work (2 hours to clean a…read morenon-dirty home completely). They even unclogged a toilet that was not flushing from sitting stagnant so long. Highly recommend, esp for their prices. They are my go-to in the future.

I requested Move Out/ Move In Deep Cleaning with carpet cleaning on…read more 2 bed | 2 bath 1100 sqft rental property. Having previously worked for a cleaning company, I know what to expect, so I provided a list of things to be done and confirmed with the service provider that these would the services completed with my request to which she affirmed. In addition, there is carpet in the living room, hallway, and two bedrooms that were to be vaccummed and shampooed. In the wet areas and kitchen is tile to sweep and mop! DEEP CLEANING! I arrive to find nothing has been done. The floor hasn't been mopped, the carpet hasn't been shampooed or vacuumed. The bathroom tubs and toliets are still very dirty. The oven and stovetop was still dirty. The stainless steel was still dusty. Noting was sanitized. The place was just as I left it after my brief cleaning upon tenant move out. I was very disappointed. I called and gave her an opportunity to come back, but when she came, it was with a backpack of regular cleaning supplies and home carpet cleaning machine that didnt work. I had to end up paying another company to come and actually do the job I paid her to do costing me extra money. I would not recommend for detail oriented cleaning or cleaning jobs at all.

Brianna was amazing! She responded quickly and was able to provide services quickly. She arrived on…read moretime & was very friendly. She jumped right in to organizing. My house was a disaster before she came but when she left I felt so much better and organized. Would definitely book again.