I have been using this location for years. This evening I went in to wash my dog and the employee…read morewas extremely rude. Although the store was closing in forty five minutes she was adamant I was out in five minutes. She charged the full price. I suspect she was more perturbed because the station was already cleaned for the evening but the store was still open. I would not use their dog wash service as it seems like a huge inconveniece to their staff during store hours.

I've been at this location amongst other Bosley's stores and this one was by far the best , the…read moreservice was amazing as I was looking for supplements and specific foods for new born puppies and for mom , the manager was fantastic at helping me pick the right products to bring my mama dog back to her usual weight . I couldn't believe the amount of products this location carries compared to other stores . All around loved my experience and would highly recommend Bosley's at this location :)

Great people. 85 characters to describe good people. Fun, honest empathtic, and family run businessread more

Totally love this store for the fish and related supplies they have. Lots of stock and very…read morefriendly. Its more of a drive to get to, but worth it.

Great store. Process are pretty much the same as everywhere else. Every 12th or 13th bag of cat…read morefood is free. Friendly staff usually ask after my cat, who I adopted from them. These people love pets.

They wouldn't exchange a brand new harness, even though I didn't have the receipt. It's not as…read morethough I was trying to return something for cash! It's 2023 and there are 1,000,000,000 pet stories that I can shop at. I'll be taking my business elsewhere.

Posh Paws has looked after all 8 of my dogs for years. The staff are amazing, always spoiling the…read moredogs and treating each of them as their own. My dogs love going and start getting exciting while still a block away. There is no better place for pets.

Staff is pleasant & care about your dog. I'm not impressed…read morethat my dog contracted Kennel cough, despite all dogs required to be vaccinated. My dog never goes to dog parks or loose outside. He is an indoor dog that was very ill for over 2 weeks Thankfully, he is fully vaccinated and his illness was shorted because of it.

Have been grooming my dogs for years. Excellent job and very caring. We go to Brenda who is gentle…read moreand caring with my pets.

Love this store!! Has a lot of pet related gifts, pet toys & clothes, a wide variety of pet food…read moreand treats. The staff is very knowledgeable about all the pet food and will direct you to the right kind for your dogs specific needs. My dog had horrible digestive problems, I went and talked to the staff, they gave me some new food to try and we haven't had a problem since. They also provide grooming in-store. Excellent service :)

We would like to express our heartfelt thanks to everyone at Vedder Mountain Veterinary Clinic for…read morethe extraordinary compassion and care you showed our beloved Dex and our family during such a difficult time. A very special thank you to Dr. Karanjit Randhawa. The kindness and dedication you showed went far beyond what we ever expected. Taking Dex into your own home overnight to keep him on intravenous care is something we will never forget. That level of commitment and heart means more to us than words can fully express. Losing Dex has left a huge space in our lives, but it brought us comfort knowing he was surrounded by people who truly understood how much he meant to us. Your empathy, gentleness, and genuine care helped carry us through an incredibly painful moment. Thank you for treating Dex not just as a patient, but as a cherished member of our family.With sincere gratitude, Vi and Ken Woodhouse

LESSONS LEARNED! I…read morehad to put my dog down, to my surprise, at this Clinic I've never been to before. I'm new in the area and have often walked by this Clinic on the way to Vedder river. For the last 20 years and when I was a child, I've had a dog and to my surprise one day in September, just like that, my 13 1/2 year old dog was suddenly bleeding and not able to hold his urine. I could see from his eyes that he was declining. So I called this Clinic and spoke to a rep, and she reviewed the fees over the phone. I was thankful they could see me right away. MY FIRST MISTAKE! In hindsight, I realize now that I was so upset, so distraught that I knew the end was near for my baby, I didn't realize certain things. The Vet wasn't assuring me of my decision. I had brought blood samples into the Clinic and the Vet avoided them. The Vet felt around my dogs neck area, and looked in his ears and in his eyes. He assured me he would know more once he completed tests. I was back and forth on my decision and then just knew, NO!, my dog isn't well, he is on the decline. Tortured by my decision, once I made it then the Vet asked me, can your dog hold his urine? When I said no, then the Vet no longer recommended further tests....? One of his reps came into to review costs that were never mentioned to me on the phone a few hours before coming to this Vet. $600 dollars later, my credit card was charged and a part of the charge was a $147 dollar Paw print I decided to buy. Too distraught, yes...I walked out of the room with my baby lying still on the cot and not one of the other reps sitting in the foyer said a word to me. 2 1/2 months later I still haven't received the Paw print and on my second attempt to retrieve the item, 1 1/2 months later, I decided to visit the Clinic. I was told the $147 Paw print would be ready in 2 weeks the day I purchased it. So as I never received a call since the day I brought my dog in, I was in the area and asked the rep at the Clinic if it had arrived? The rep said "It's not here," and then he also said "It's not us!" I said nothing more but couldn't help but feel truly annoyed at the tone of this rep. Too, I had to leave on vacation in a few days and in 90 days, I knew if I didn't receive the Paw print, I would have No grounds to dispute the charge. This Clinic's number was saved on my phone the day I took my dog in and I never received ONE call in all that time. When I got back from my vacation, I called the Clinic again after speaking with my credit card company that was advising me, time is running out! What an ordeal to have to go through when you Lose a pet!!! The credit card company said to call the Clinic and document, as my time is running out. Through my tears of frustration at this time I realized...This isn't fair at all!!! So I called the Clinic and the rep said that they were trying to reach me. I was on holidays out of the country, but I still saw no records or attempts made by this Clinic. I also listed my email address with them. I documented calling them and sent an email the same morning, confirming this is my last attempt! The Paw print was confirmed to be there for pick up that same morning. When the Clinic received my email that morning, to my surprise right away, one of the Vets responded within a half an hour.....? He warned me to be "amicable," as he stated that no one has ever complained about their customer service, especially this concern I had about this particular rep's tone. The Vet also told me he wasn't there to witness this exchange during my visit that day. I love it when I hear that, but what does that have to do with my concerns? My concerns are valid and I have the dates on the receipts as proof. The Vet also repeated to me in his response, that they have "excellent customer service," and that they have my signatures on consent forms, photos and my signature on receipts. Does this sound like "excellent customer service," to you? I realize my LESSON in all of this trauma!!!! Always complete your due diligence beforehand!!! Make sure to always scope out nearby Vets and develop knowledge of their CODE...see their customer service in action!; and add them to your contact list right away! Talk to your neighbors who own pets if new in an area! Watch for the little things in their practices, it's very telling! Lastly, the Paw print is beautiful, but What an Ordeal!

They have a sign up in front of a house so I take a pic of the sign and call got my dog to get…read moregroomed. I call and ask is this the dog groomer and the lady says nope they closed in Nov 2020. I said wow there us a sign outside your house and she says we'll I don't live there any more.

Been taking my poodle here for over a year now, Always a great job, pleasant lady and my fi fi…read moreloves going there. She always does what i want and is reasonably priced, very professional work.

Love this place!!! All the staff was so helpful, patient and very pleasant every time I come in,…read morewith a wealth of helpful information. They carry a great selection of healthy frozen and dried pet foods, treats, chews, vitamins and holistic aids. I had come in with a new puppy that had severe issues/reaction from a day after having a puppy vaccine. Took there advice and purchased some holistic products and within days to a week puppy was doing so much better and they introduced me to raw feeding, which has helped her tremendously. She is doing so much better, I can't thank them enough. I'm so very happy to have found this place in Abbotsford! This is now my regular go to place.

I've been here a few times and like the previous reviewer, I was advocated on serving a raw meat…read moreonly diet for my pet -- only I own a cat and not a dog; however, the stores' staff is not incompetent and they don't recommend vet brand foods for no reason other than their good hearts. The criticism from the other reviewer is pure bias, tail blazers' staff have great pet food recommendations and anyone is welcome to consult with their vet, breeder or other educated professional if they don't believe so. Sad stories of individuals and their pets' health is not a discredit in itself to the validity of food provided. I understand financing is a struggle, in which case pet owners prefer to select more affordable options -- but it's wrong to put down a local small business owner for offering heartfelt advice. I don't believe many patrons of tail-blazers here walk out offended, but I understand why an offended individual is more likely to jump to reviews than a happy customer.