Same experience as the others. I've had the policies managed by this office for 50+ years. Stopped in to talk to the guy. He wasn't there and we were informed of how "busy" he was at "meetings". No one else could/would talk to us to explain even basic insurance questions. He finally called later after a phone meeting was arranged. Was very basic. Said he'd call back and never did. Poor service. Cannot recommend. read more

This guy will sell you anything even his mother, don't try and claim on them, their junk policies that will have you spending years trying to claim on them, and his claim that if you have any trouble "just call me!" Is bunk. His secretary will make sure you NEVER speak to the man again. Some few advice..... call the Wisconsin insurance commissioner and complain to them. read more

My folks had/have accounts with Doug forever and the money is currently with Prudential. With the folks aging, they needed help with their financial matters. Mom and I met with Doug at his office and we had some questions. He said he would get back to us. We heard back on a couple of items, but not on all. We had a phone conference a month later and again asked for account information, Doug could not wait to get us off the phone. We continued to call and he did not/ will not return phone calls, or even talk to me-(POA on the accounts) or speak with Mother. He has his assistant William send us to the 800 number. The Doug Bostrom office is the worst financial advisers with zero customer service skills. If you want this kind of world class worst treatment for your elderly parents, or yourself - Doug is your man. There are way to many options to have to deal with this treatment. We brought to Prudential's attention and they stated Doug retuned all phone calls- RIGHT! He won't even talk to his long time customer of 82 years old! read more