I recently purchased the Essential Tactical Bundle and wanted to share my experience…read more Customer Service Truly exceptional -- far beyond five stars (1,000,000 if there is I swear) I'm very meticulous, with no experience whatso ever in tactical gear, and spending $1,000 is a significant investment for me, so I visited the main showroom at the Safe Life Defense HQ on Raiders Way in Las Vegas, at least four times before making my decision. During these visits, I met with Jaryna and Doug, who were both outstanding. They answered every one of my detailed questions thoroughly and patiently, and never once seemed annoyed or rushed. I tried multiple sizes and even considered some cheaper alternatives online, but honestly, their professionalism and kindness were major reasons I chose Safe Life Defense. Their customer service alone earned my trust. (I've included photos of both of them below.) Product Review For context, I'm a security guard and not an expert in tactical gear, so this review is based purely on my personal experience & don't have to be necessarily true or correct. I'm 5'9" and 163 lbs. According to the Safe Life Defense sizing chart, I should be a Small. However, here are my recommendations based on actual use: * If your job prioritizes mobility over maximum coverage (law enforcement, military, or anyone who needs high movement), choose the size recommended by Safe Life Defense. In this case, you will likely need side armor for full protection. * If you are a security guard or prioritize coverage over mobility--especially if you prefer concealed wear--consider going one size up if you are between sizes. I selected a Medium, even though my measured size was Small. The Medium gives me better coverage while still being extremely comfortable for driving, sitting, bending, etc. * When fitting your vest, take a deep breath with your lungs fully expanded before adjusting the straps. If you size or fit your vest while relaxed, you may feel chest pressure or discomfort during physical activity requiring deep breathing. This is another reason to consider sizing up if you're close to the next size. * The material quality is excellent. * Be sure to read the care instructions for the vest and plates. Doug gave me an excellent walkthrough on how to care for the gear, handle the plates, move them between carriers, and adjust both vests properly. His help ensured everything fit correctly and felt comfortable. * My only complaint is the belt. I would rate it 3 out of 5 stars. It's very stiff, and I prefer wearing it loosely above my pants so I can easily remove it when getting into my car--especially when wearing regular clothing. A Medium belt fit my waist (32") but the MOLLE sections ended too close to my hip bone and didn't look right. The Large size fit better, but required removing two MOLLE rows, which the company doesn't currently offer as a customization. I also would have preferred a belt design similar to many of the adjustable models sold on Amazon, where you can resize it from both sides. The current buckle with the stiffness of the belt tends to angle outward like a "^" even when the belt technically fits. Overall, the gear is absolutely worth the money, and one of the biggest reasons I chose Safe Life Defense was their exceptional customer service.

I highly recommend not to buy anything from safe life defense, You will put your life at risk with…read morethe poor quality save your money and buy a trusted brand. Unfortunately I can't do zero stars they do not deserve any stars.