We rented a bounce house for a party and the kids had a blast! The service was great. They arrived on time and set up was a breeze. Looking forward to the next time! read more

I don't leave bad reviews easily... I try to leave only kudos. But this company was a waste of my time and terrible customer relations, so I hope it helps YOU. Hard to get a real-time response from 'Valerie', over 2 weeks of messages. So that makes it hard to know they're legit. No storefront. No phone calls back, only texts over 7 back and forths (makes 14 texts total!) even after 4x I asked for callback. One of the texts was 5 paragraphs long. Does it really hurt so much to call your customer ready to rent? You know what works for BouncePro callback? I stated "I cannot do business unless I hear from a real person, and that business relies on a call back." The response: a call 10 mins later, stating "I don't appreciate your text. I have things to do." Wow. I'll find other place or another kid-friendly thing to rent. Easy peasy. read more

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This team was great! I emailed on a weekend inquiring about availability and received a very timely response. They put us on the schedule and followed up the week of our delivery. The morning of our event they were extremely punctual and friendly. Mark and another guy setup two houses super fast and did a quick clean out by vacuuming and wiping them down. They let us know when they'd return for pickup and were equally punctual, friendly and helpful. They thanked us for our business before leaving. We're planning our next rental. We had a blast! PS the purple and pink single slide has a mesh ceiling great for letting heat escape. It was significantly cooler than the princess castle in June heat. read more

These guys have an amazing selection. The staff is so friendly and on time. They also have great prices compared to others I called.

Amazing & Great prices! So many available choices! This is the best place to reserve your bounce!!! read more

Great company, punctual, & great service. We rented two bounce houses & kids & adults alike enjoyed them. Prompt at arrival, set up & clean up. Looking forward to using them again next year! read more

The whole process was so great and Bounce Pro communicated as promised. They were friendly, organized, efficient, and super easy to work with. I would highly recommend for birthday parties or any kind of party. Being able to rent tables and chairs as well made it so easy to host a fun day for our daughter. Two thumbs up!! read more

Bounce pro was great! The guys were on time, professional, friendly and efficient! The slide was a hit, would definitely recommend! Thanks bounce pro! read more

Friendly people on the phone. Very easy to work with. I was very unimpressed with the staff member who dropped off the snow cone machine and bounce house to our company event. Gentleman was smoking a cigarette in his car (don't do that when you are about to show up to set up an event). Mind you, the gentleman was very nice- it was a very hot day. Snow cone machine needed to be wiped down. It was supposed to come with 2 syrups and 25 cups. Apparently the syrups broke on the drive over?? I had to ask for the cups. Even gave a tip after all of it. I called the company the next day and it was an "oh I'm sorry- yeah.. they aren't supposed to smoke on the job thanks for letting us know". No, I apologize you didn't get the supplies you purchased or anything. No call back or follow up. They got their money so I'm sure it didn't matter. Customer service is important. Too bad read more

We rented the 16' slide for an 8th birthday party. The gentlemen that delivered the slide were prompt, friendly, polite and detailed. The slide worked out great and the kids loved it! I would highly recommend Bounce Pro. read more

This business knows what they're doing.. I've rented from them twice and they have been so accommodating. I rented for my three year olds party and they came early with no extra charge and most recently I ordered for a T-ball party and even though they had to cancel my original bounce house they went above and beyond with A better bounce house with no extra charge. My kids were so happy they wanted to keep it overnight and even though they are booked for the next morning they let us have the bounce house until 930 again with no extra charge. We can't think bounds pro enough for making our events the best! read more

Had Marc come out and set up the waterside bounce house. It was a big hit with everyone adults and kids. I normally dont do Yelp reviews unless I feel that the company went above and beyond. Marc explained everything clearly and was professional. I'll use these guys for all bounce house rentals read more

Was not sure what to expect since I had never rented one before. Rented one for my son's 6th birthday party. Mark showed up, was super friendly, right on time, very professional. The kids and adults had a blast. Mark showed up to take it down and haul it away. DEFINITELY worth the money! We will certainly be renting more once the weather warms up. read more

If ya want a bounce house, CALL THIS ONE!! Couldn't ask for a better and more timely experience. Polite, pleasant, very respectful to veterans and just a great guy all around. read more

Valerie is super friendly and knowledgeable. She was able to steer me towards the perfect combo or water-slide for four years now as our twins have gotten older. They always set up and tear down. Their equipment is always clean and in good condition. I highly recommend Bounce Pros. They always make our parties - whether for a kids' birthday or my hubby's 50th, more fun! read more

Bounce Pro is awesome!! These people were great. I left messages with each place in town (thru Yelp) and bounce pro was quick to get back to me. He quoted me a price that he stuck to. He was very polite and professional. Oh yeah and he was early to deliver. I won't use anyone else. I own Doctor of Motors in Chico and bounce pro supplied the waterslide bounce house. It was 105 degrees outside and needless to say it was the biggest hit. read more

This is definitely the place to rent from if you're needing a bounce house and/or tables and chairs! Reliable, friendly & prices you absolutely cannot beat! Thank you guys for making our kids birthday party special! Have already booked for next month for our other kids party! Would highly, highly recommend! read more

Worst customer service I have seriously ever dealt with. First, I ordered a water bounce house and when they got to the park to set it up, we were told they don't supply the hoses for the water hook up. I talked to company 3xs before today and were never ever told We have to supply our own hose so we had to go buy one. Then once it was set up, it wasn't the one I ordered. The deliver guy was confused and asked if I had a pic of what i wanted so I went to the website and showed him and he said well that's not on the list..ya clearly. He called the owner Josh Anders who said that was the one I ordered. If it was, I wouldn't have been upset. I called Josh myself and told him the conversation we had about what i wanted and he said he didn't recall and proceeded to have an attitude and argue with me. I had to end the call and he called back and the proceeded to yell and argue with my husband. His solution was we pay full price for the one they brought or they would pack up and just leave. I guess just oh well about all the kids and the birthday party. I would never ever recommend or use this awful company ever again. read more