What a beautiful building the Purbeck House Hotel is! Absolutely stunning! When I arrived in the…read moreevening, I was greeted warmly by the lovely staff and pointed in the direction of my room. When I entered it was a cosy double room with an ensuite and supposedly when the sun is up you can see the ocean and beautiful cliffs! Unfortunately as soon as I entered there was a power cut for the whole street so I couldn't see a thing.... I headed back down to the reception where the lights were flickering - I wish it had been Halloween that would've been so awesome! The staff apologised profusely, though it wasn't there fault! and moved me to a room that had lamps that weren't reliant on electricity. Lucky me, the room was amazing! I was moved to the four poster bed room, which was huge, the bed was comfortable and there was so much space. I absolutely felt like I could've stepped back in time, which I loved! The WiFi wasn't particularly strong in the room and came and went sporadically but that was ok. There were a few giant flies buzzing around the room which I had a bit of a war with (we both lost) but they seemed to have disappeared by morning. The shower was great, and the bed was comfortable, I had the best sleep I've had in ages! The bar and restaurant both have great menus depending on what you're in the mood for - something a little more fancy or something more casual. I opted for the casual and I have the say the baked potato was awesome! The breakfast in the morning has a reasonably good selection though if you have allergies (eg. can't eat gluten or lactose) there isn't a whole lot of options except for the fruit. Though the cooked breakfast menu looked great as well. Again, the staff went out of their way to make my stay more comfortable. It's a really lovely hotel. Overall it was a really great stay and I'd happily stay again.

We made a one night reservation for this hotel in January 2026 for a stay in July 2026. We reserved…read moreand paid almost £300 for a family room with breakfast. The room was spacious enough for 3 worn plenty of electrical outlets. The bathroom was clean and so was the room overall. I was impressed considering it is considered a "budget hotel". The paid for breakfast was very good. There were English and American breakfast choices with juices, teas and coffees. Its proximity to the cruise port and dining is great. We were able to walk across the street to the West Quay Mall and a variety of restaurants. I do recommend this hotel and would stay here again.

Stayed here for 2 nights before our Disney cruise…read more The staff were extremely friendly and nice. The breakfast was amazing. As to the rooms, each of our 2 rooms had issues. One didn't have enough AC, and the other one the toilet did not flush properly. Also there was no telephone in the room. I could not reach the front desk unless I walked back down to them. Not very safe in my opinion. The price was reasonable given its location.

We stayed here last minute on the late May Bank Holiday and had a great time. We are a young couple…read moreand although this isn't the place to go if you want pubs and clubs, the hotel was clean and tidy with service everyday and we were made very welcome. We had a beautiful big room with big windows and a balcony overlooking the beach. We stayed 3 nights and it was very good value for money with breakfast included. Only criticism was that breakfast was served between 8:30 and 9:00 which doesn't give you much time for a lay-in. All in all, a great place to stay in an excellent location.

We stayed for just one night at Heather House and had a delightful stay with Ann & Ted, who were…read morevery friendly and knowledgeable. Our room was clean and comfortable, with all the comforts you need - fluffy white towels, crisp bedlinen and even Aero hot chocolate sachets awaiting us on the tea tray! Heather House has the most beautiful windows on both levels of the staircase and we loved the really homely feel; we were especially drawn to their garden where we rested our weary feet in the late afternoon sunshine! We also liked the idea of placing your cooked breakfast order by mid-evening on the breakfast slips - which we duly did! Up and about early in the morning, we went for a walk before breakfast and walked back into Heather House to a gorgeous aroma of home-cooked breakfast. We loved the locally-sourced sausages, the cooked breakfast was done to perfection and we also enjoyed the wide range of cereals and fruit they also left out for us. All in all, a delightful stay and we will certainly stay there again when we next visit the New Forest for longer than a day trip, as Heather House is perfectly located for exploring the area.

This small hotel is split over 2 buildings side by side, with gardens hidden round the back and…read moreparking at the front, one housing the reception, bar and restaurant and the other with bedrooms. The hotel is a little old-fashioned, but pleasant enough in its chintzy kind of way. The staff are always friendly and breakfast is great. The rooms are fairly sized and good value for money. I always try to get into this hotel when i visit Bournemouth but is always booked up, so must be popular!

Excellent location, clean with good decor. Staff were extremely pleasant and welcoming and really…read moreseemed to make the effort. Wonderful dining room. Great breakfasts. However, the rooms are small and maybe upon booking, we should have been forewarned about this as there we were a family of three and we were squeezed into the pokiest of rooms. Also there is no lounge area at present but we were told that the owner will soon be developing one which will be a great improvement.

This hotel is one of two Premier Inns in Poole. It's not in a very nice area (opposite of Siemens),…read morebut much quieter and has one star more than the other one. The rooms are more modern. Breakfast was very nice. I would stay there again! The hotel is wheelchair accessible (but no roll-in shower).

I attended a wedding here…read more First when making the booking as per the wedding rate, they confirmed over the telephone, and confirmed different details by e-mail. I had to chase them to get the right details. When booking in, I said I would pay for both rooms. They required a credit card, which was fine, and then asked for another for the other room. I got them to finally understand I was paying for both rooms. I have no problem with hotels employing Eastern European staff, but those on the reception desk must have a good command of the English language. The room was OK, not brilliant, but OK. It is a 3 star after all. The en-suite was quite big, and designed for the disabled. Requested the use of an iron and ironing board, after three requests it finally arrived. The ironing board was stained, and it was only when I was using it to iron my sons new shirt that I realised that the stain was coming through onto the shirt. I was livid. I managed to disguise it as best as I could. Children can only eat in the restaurant before a certain time, and I think it was 5:30 pm, not absolutely sure of the time, but it was difficult for us. So we ate out. The arrangements for the wedding were very good, and the food was fine. Breakfast was something else. Waiting too long, and there was only three tables being used, so not rushed off their feet. One of the waitresses was sullen, and almost dropped the plate in front of you. They were less than attentive. It is not a hotel I'd choose to stay at if visiting Bournemouth again.

This is rather nice. Very very nice…read more I went to a 'do' here, and this is also used by a local school for Balls (as in dancing and wining). We had champagne on the frontsteps and patio. There is a sweeping driveway, which makes for great photo opportunities as the students arrive for their ball. The gardens are exquisite and the entrance to the hotel truly romantic. Except it's not the entrance. You have to drive to the back of the hotel on Grove Road. The 'front' of the hotel overlooks the sea. This hotel is very tasteful with out being overly grand. I'd love to stay there sometime.