I sent several messages and an email to support regarding a problem I have. No one answered my…read moreemail even after a weeks and someone from facebook support arogantly told me that I would probably never get an answer. I don't speak French so I naturally wanted to solve this problem by email or text since I can translate things.. It's impossible to get an answer. They don't do anything to help you and their rules are ridiculous. I even bought an issurance for the concert ticket and they are not even willing to reply to me. I'll never buy anything there again.

I spent a humongous amount of time in the (huge) book section of FNAC during our last two visits to…read moreParis (in 12/04 & 5/10) and I'm sure I'll do the same thing the next time we visit Paris; their selection of photo/etc. books (my passion) is really terrific. I also visited two of FNAC's other bookstore locations in Paris, but nothing quite compares to the one at des Halles. The reason why I'm not giving five stars is because the employees were rather perfunctory. Still, I gladly spent a small fortune on books each time because of the great selection.

OMG they saved my life on a trip to Paris with a busted iPhone 7. Great price. Super fast. Lots…read moreof great cafe around while you wait. Zouhyr was the best!

From the owner: Réparation mobiles , tablette, ordinateur et vente d'accessoiresread more

We arrived in Paris needing a couple of SIM cards for our phones. We were on the Orange network the…read morelast time we were here and decided to give SFR a try. The staff members were really friendly and went out of their way to get us what we needed. We were really impressed with the service and efficiency. On a side note, which has nothing to do with the store, the network for Orange is better than SFR, but if you must get SFR, please stop by this store.

I am based in Switzerland for 3 months but am traveling around Europe. Read all the eSIM reviews…read moreand ended up buying an Orange Holiday data and voice eSIM. Everything installed fine and the eSIM worked as soon as I arrived in Europe as expected. I received an email saying I would have to submit passport info to keep the eSIM activated. I did all that online and had no issues. Calls, texts, etc. including to the US all work as expected. The challenge I ran into was trying to extend the time on the SIM, which is valid for 14 days initially. Tried to do it online and Orange Travel site kept telling me it couldn't find my account. I tried to call Orange, but their menu system is entirely in French. I do not speak French well and the system disconnected me. I tried contacting them online. Two days later, someone wrote back to me telling me how to call them - the same line that is French-only. I actually ended up figuring out how to solve my own problem, added time to the eSIM and am continuing to use it. So, the middle-of-the road review is because the eSIM works great. The customer service is absolutely useless. I received an email asking me to write a review of the service. The form was in French, which I translated in my browser, but when I put in all the information, the submit button never activated. Thanks to Google Translate, I wrote them a "glowing" bad review in French and emailed it to them. In short, the eSIM works (if your phone supports one). You can buy it in advance in the US and install it, activating it when you arrive in Europe. It is cheaper than my home service roaming charges. However, IF YOU NEED SUPPORT, I would suggest finding another company or, as some reviewers did, go to the Orange Travel store in person. At least you will be talking to a human who might be able to speak English.

without internet for two months and zero support . Every week they extend the issue by one week. No…read moreexplanation no alternagive. The 5G kit does not work in my old building (thick walls and surrounded by high rise building

Easy to use vending kiosk to get a 1 month prepaid SIM for my European trip. If you are a tourist,…read moremake sure to select the non automatic renewal option so it expires 30 days after activation. Your email updates and web interface will continue to state expiration by calendar month, but you can ignore that.

I got a SIM card for my phone in Paris, it offered the best price compared to Orange. There is…read morepeople to help you navigate the vending machine that is only French.

I needed some service work done on a macbook and didn't want to deal with the Louvre so I thought…read morethat I would check out the Opéra store. The building is magnificent, not the usual glass, white-walled Apple store, but a restoration of a beautiful old bank. Complete with spiral staircases, marble and tile floors, wrought-iron railings, and a huge skylight, the store itself is a work of art. The display space for iphones, ipads, and computers is big enough to be accessible even with the huge crowds this store can draw. I had made a Genius Bar reservation online so I didn't have to wait but I would not advise just showing up and hoping to be served as the store was packed on both visits. The Genius Bar tech was incredibly friendly and competent. The other techs that I saw were incredibly patient given the questions that people were asking them. The Macbook was under European consumer warranty even if no longer covered by Applecare but the tech said they could still provide the 400€ motherboard replacement for free (instead of having to pass through Darty where it was purchased). All said, another fantastic Apple support experience by a courteous, competent and efficient staff.

I left my computer in this place a month ago. I was in Paris on holiday. I told the business owner…read moreI needed to collect computer by leaving time otherwise better to fix at home. I turned up at the agreed time. The machine was is pieces on his desk. I had received no communication from him. I was offered no opportunity to have the machine sent to me at a later date so I had to COME BACK to Paris from London to collect it. I told him VERY clearly the dates. I was assured it will be ready. It was not. As I write this it seems unbelievable. I came back the FOLLOWING weekend and it still wasn't ready. I was in shock and didn't have anyone in France who could help me deal with it. I went back to England. The man assured me I would have my computer within 2 days by mail. Two weeks later I have no computer and no information from him about when it will arrive. For a while, he gave me dates. Now he has gone completely quiet. I have no idea what to do. I guess I have to go to the police. It's absurd. Good luck if you choose to go here and DEFINITELY DON'T GO IF YOU ARE A TOURIST. The man is not a bad person but he's not reliable.

From the owner: Chez L'Atelier du Smartphone, nous sommes bien plus qu'un simple service de réparation d'iPhone…read more Expertise Inégalée : Notre équipe de techniciens est composée d'experts chevronnés, spécialisés dans la réparation des iPhones. Nous maîtrisons les détails les plus fins de ces appareils emblématiques. Pièces de Qualité Supérieure : Nous utilisons uniquement des pièces de rechange de la plus haute qualité, garantissant ainsi que votre iPhone retrouve ses performances d'origine. Service Personnalisé : Chaque réparation est traitée de manière personnalisée, car nous comprenons que chaque cas est unique. Nous nous adaptons à vos besoins spécifiques. Réparations Rapides : Nous comprenons l'importance de votre iPhone dans votre vie quotidienne. C'est pourquoi nous nous efforçons de fournir des réparations rapides et efficaces pour minimiser les interruptions. Notre équipe amicale et compétente est là pour répondre à toutes vos questions et préoccupations. Écologie et Responsabilité : Nous sommes engagés dans la réduction de l'impact environnemental. En plus de réparer les iPhones, nous nous engageons à recycler de manière responsable les pièces usagées. Notre dévouement à la réparation d'iPhone est ce qui nous distingue. Découvrez la différence dès aujourd'hui en faisant confiance à nos spécialités pour votre iPhone, iPad, iPod, MacBook, aussi tout modèle Samsung, Huawei, Google Pixel et, Apple, OnePlus Xiaomi - Sony - LG - Motorola - Oppo et bien d'autres."

Worth the mile walk from Louvre. Just make sure you get…read moreyour phone unlocked from the US or you're outta luck. I paid my 40 euros and got 2 MG data, 2000 texts, and 2 hours of international calls. All in all, I was in n out in 10 minutes. There are Orange boutiques all over France. Make sure to find the closest one to you.

The whole experience was quick and Easy to do. We were in and out with a SIM card for our unlocked…read morephone in minutes, but 40 pound for 2 gig is crazy. This did seem to be the best data deal in Paris so I can't really blame the store for it. We're here for 7 days and are on day 5 with data still going. We are using it for GPS, to Yelp food, and research things at the attraction. Signal for the most part everywhere except the obvious like underground.