Never used them. However, heard from many that they used fear based training, shock collars, choke…read morechains, etc. Be cautious with your prescious dogs.

They love your dog!!!! First time we took our mini schnauzers there it wasn't ten minutes in and…read morethe owner strolled by and said "they're already with the small pack." They stayed together which was our preference. I cannot express how much I appreciate this business. We've taken them there 2 more times for us to get away from it all. Good people. Great staff. Dogs love it. I highly recommend Howliday Inn.

very nice people they took care of my puppy for about four days and she seemed to be very happy…read morewhen I picked her up. They also did a grooming that looked amazing. I would recommend this establishment. They are a little pricey on grooming, but they did better than average job

My 2 boys have been going to Happy Tails regularly, actually every Friday up until a few weeks ago…read morefor daycare. We have boarded them for the weekend and for up to 8 days while we were on vacation. Happy Tails is awesome!! To start, the staff is very friendly, helpful and attentive to the animals. I love seeing the pictures of daycare on Facebook every day. My boys always look happy, the other dogs look happy...it's a great time for all. They get excited and amped up every time I tell them that they're going to daycare. Unlike another "boarding/daycare" place in the metro area that we recently had a horrific experience with, it doesn't smell like urine or smell like dog at all, the staff is awesome, they're organized and a pleasure to work with. I have never worried about leaving the boys there because I know that they're well taken care of. An added bonus is that Spring Valley Veterinary is right next door, which happens to be the boys vet, in case they ever need to be seen. They come home exhausted from a full day of play with a big, tongue out smile on their faces. They for sure get a 5 star review from me!

This is the only place I trust when I board my 2 dogs. I feel like the staff is very attentive and…read morecaring for the dogs. They offer grooming as well. They post pictures everyday and are always so friendly. My dogs have been here several times and they always have such a good time. I really couldn't recommend this place more!

It was great when they had beer....kinda wondering why theres a cover charge now. Now its just a…read moreboarding place with a giant back yard, and a patio with no drinks Rating based on expecting a park/bar

Staff is always friendly and our dogs are always excited to go to camp. Our 2 dogs have been going…read moresince they were pups, about 6 years now. My dog I had prior to these two also went for several years and all was well.

I know this chain from Utah where we're originally from. We just moved to Springfield and the first…read moreday of moving we needed to board our 1 yr old dog. She was boarded for 3 nights. The first night she was there I received a phone call. They explain that she had a quarter size wound on her hip. They offered to take her to the vet. But at that time I told them to keep an eye on it and on her and to keep it clean. I called twice a day to make sure she's doing okay. They went through their footage and saw that she might have gotten the wound from one of their gates. They kept her wound clean and bandaged the whole stay. The day I picked her up I took her to the vet ER. I informed camp bow wow of this visit and said they can credit me the amount of the bill. They made sure that I was okay with the credit, which I am. The vet also agreed that this wound did look like a scrape against a hard or sharp object. We also noticed she had a little scrape on her shoulder as well. She ended up with 6 staples on her hip. ..Accidents happen. I loved how they kept in contact with me about her stay and how open they were about the whole situation. I will be using them again

We did a last minute fishing/camping trip. Needed a place to house Miss Blanche for two days for…read moreChristmas lights at silver dollar city. I know she had a great time! If we travel back to the area I will definitely be using her again!

Very nice lady, it was last minute for a funeral in another state. She was wonderful because I was…read moreso nervous to drop my dog off. She sent some updates during the day and my dog looked like she had a good time and she was very tired. I would recommend her. No kenneling and it's in her house. Looked clean. I would happily leave my dog there again if in the area.

They are amazing, kind, communicative and very compassionate!…read moreHIGHLY RECOMMEND!!!! Our dog and cat do very well being boarded with them

Terrible experience. Spent 45 minutes booking my pet in on website. Finally had to call and was…read moretold I did not have a reservation even though the site said I would be duplicating my reservation if I booked again. Did this on the phone with the owners rep. Then was told there were no spots available even the site reflected I had booked. Very upsetting and my family had to sit and wait through all this.

Springfield Sidekick Dog Training is a good place to take your dog, for either daycare or boarding…read more We've had several dogs and have been taking them there for years, with no problem. They take personal pride in your pup.

Izzy loves her time at Springfield Sidekick Dog Training. She has special needs and they understand…read morethat. Trainers work to help each student. They take great care of her daycare and boarding needs as well. We highly recommend this group for training and boarding.

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

had my schnauzer groomed there and honestly they brushed him out lightly trimmed the hair but did…read morenot even give him a bath or trim his nails,,, very disappointing

I had my silkie terrier and miniature schnauzer groomed there. I was very disappointed with the…read morejob they did. They scalped the silkie...it looked like his hair had been cut by a blindfolded child with scissors. The schnauzer had a choppy haircut and they didn't trim her face and eyebrows. Her feet were not trimmed and they still looked dirty. Neither dog smelled fresh and clean. I'm sure the staff are nice people, but the groomer did an unsatisfactory job. This was the worst $70 I ever spent.

I took my dogs to bargain bathe to get groomed. Staff was friendly grooming was great, it's a cute…read morespot. The problem, however is my dog got kennel, cough from bark and bathe grooming. I wasn't asking for the $200 vet bill back. I wasn't asking for a free haircut. I just wanted to know that my dogs are going to be safe and they had to clean facility. When I called to let the business know as a courtesy they seem very uninterested in the information and just said yeah it's going around. Keep your doggos safe and stay away from bark bath grooming.

5 stars to Tony! I brought my Pomeranian in for the first time, she had some mattes and her bottom…read morefur was an absolute mess. He knew exactly how she should be groomed and her temperaments. He did a fantastic job and her fur is silky smooth. The cut is phenomenal. We will be returning!