This store is consistent with the Dick's brand. It was well organized. The store was easy to…read morenavigate and the associates were friendly and willing to help find items. Luckily you me, the item that I was hunting was on sale. It's located inside the mall so there are plenty of parking. Accessible parking and entrance.

I somehow loss the Vortex Drain Plug on my Yeti 125 - unfortunately I didn't realize this until we…read morewere about to start our holiday travel so it was too late to order a replacement from Amazon. Not needing the cooler until our return trip I decided to wait and make the purchase at our destination. After doing a quick search I found that Dick's stocks these so it seemed to be an easy in and out task. The store is located just outside the Prien Lake Mall so I knew before I went this could be challenging and the parking would be total chaos. Once I found a space that I figured wouldn't present any opportunities for the oblivious ones to ding my doors I maneuvered through the traffic on foot like I was playing a game of frogger. The inside of the store was a mess - total clutter and unorganized, I found the drain plugs easy enough then I had to face the checkout - as expected it was a nightmare - the open registers weren't lit up and all the customers were herded passed a series instant gratification type items meant to tempt us while we waited. I think I was number twenty in line for a single $9.99 item purchase - my turn blah blah blah rewards card, phone number, do I want to donate, do I want a gift card, am I interested in filling out a survey of my experience, yada yada yada geez how long can this type of retail survive. I'm so over the antiquated retail BS, close the doors and pass the overhead savings on to the customers these brick and mortar locations offer me nothing - next time I'll drive a wine cork in the hole to plug it...