I owned a Dodge Avenger 2011. Had a big crack along the windshield and needed it replaced. I called…read moreto schedule a replacement at about 12pm on a Wednesday, and they said I could get it done the next day and would take but about 2 hours to maybe 4. I arrived and they quickly got to work. They asked if I needed a ride because I didn't live far. It was a friendly offer that I wasn't expecting. I walked home so I didn't take from their work time. Returned with a really nice new windshield. Only downside was, not having called sooner to get it done. -friendly -not expensive (but not super cheap) -quality work -does that waste customer time I would recommend this location for glass replacements for your vehicle, but please call a day before for them to prepare for it, at least.

These guys know what they are doing! I've had two windows replaced by them and they did an…read moreexcellent job. Quick and inexpensive!

This could have very easily been a one star review. Bottom line is they messed up. But the reason…read morefor a five star review is because of how they handled it. I made an appointment to get the oil changed and my tires rotated and balanced. Showed up for my appointment five minutes early. Damon checked me in and when I asked he agreed it would take about an hour. I told him I was going to walk over to T.J.Maxx and he was going to call when my car was ready. One and a half hours later I walked back over thinking that they had just forgotten to call me. I saw my car sitting in one of the bays. When I walked in and talked to Damon he said they still needed to rotate the tires. Imagine my surprise when I saw the hood opened on my car a few minutes later. Even I know that you don't need to open the hood to rotate tires. In the 1 1/2 hours that my car had been there the only thing that had been done was that the car was driven into the bay. Needless to say I was not a happy customer. When Damon came back into the lobby I questioned him about it. He said there had been an issue with another vehicle and it put them behind. He told me I would not be charged for the oil change. Therein lies why my review is not a one star one. Damon took ownership of the issue and took responsibility. And then he went out in the shop to help with my vehicle. We all mess up as humans. What makes a difference is how we handle things when we mess up. And Damon did great with that. And Damon went even beyond that. He also rolled up his sleeves and started helping get my car finished. I appreciate how he handled things.

They schedule your appointment you get there you wait 45 minutes to an hour and then they take your…read morecar and keep it another hour and a half just to change the tires it just takes you forever to get out of that place bunch of snails

Got me in early and service was fast and efficient. Good quality work. I was referred to by…read moremultiple people. I can see why.

10 minutes after leaving his garage, i notified that there was bubbles. He said wait 2 weeks. I…read morecontacted back saying that the bubbles are still there. After sending pictures, i started getting ghosted.

First of all like to say that I like Safelite corporation, but the store in Anderson, Indiana is…read moreabsolutely terrible. I had it installation a couple weeks ago that the driver showed up and the first thing he said was we do not work on lifted Ford trucks, I explained to him that that is not true. Now I've had the window replaced in the same truck another time by Safelite. He was absolutely rude and hung up on me and called his boss Dan the manager. The installer called back a couple minutes later and said that he was wrong and he would work on the truck. I had two pod lights that were already installed. When I bought the truck. The installer insisted that they removed and tried to remove them. When I got downstairs, he had both bolts loosened and one was cracked off. Safelight has never ever had to takeoff my pod lights to put my windshield on. There was damage to my truck, installer could care less and did the job. I called Dan the manager, and explain the situation. Dan the manager never said sorry for the damage. Dan the manager sent me a text to take it to a dealership and he would have it fixed. The dealership explained that they would have to drill out the screw in a plastic housing. The dealership tried to drill the screw and broke the plastic housing, causing more damage to my truck and my mirror needed to be removed and replaced. As soon as the dealership contacted Dan the manager, he said he's not paying for it and hung up. The bill was over $2700. Dan the manager sent over a email refusing to pay for it and blamed the dealership. When myself and the dealership tried to call Dan the manager back, he would not answer the phone. Dan the manager over at Anderson store is a complete liar, unprofessional. I finally had to call Safelight Corporate offices and the eventually took care of the bill. Stay away from Safelight Anderson location. Total unprofessional people. Watch out for Dan the manager he's a total jerk. See pics below.

Do not schedule at this location. I had an email confirmation sent on a Sunday with a Wednesday…read moreappointment. Took time off of work and was no showed. If you value your time I would go somewhere else.