Joe Steffan with technical support has been so helpful. He is kind, patient and VERY knowledgeable. Thank you for your support. Kim B. ​

This organization is unethical and dangerous. I was sold equipment for use on a child's brain and the technical support that is a must in order to use the equipment was beyond substandard. I would ask simple questions and the tech support folks would have to spend 10 minutes looking up the answer and still get it wrong. My last conversation with tech support lasted almost 4 hours. When I finally decided that there was no way to trust tech support and asked for a return I was completely denied and told to sell the unit on eBay if I didn't want to use it. That is terrifying, they want a layperson to sell this unit on eBay! To who? Who would even be buying this on eBay and how could I possibly explain how to use it to the person purchasing it. There are much better options out there. read more