Totally avoid at all costs !! I took my car in for a coolant…read moreleak inspection where I already knew what the fault could be due to a previous inspection at a different garage but they were fully booked and it was convenient to take it to Malvern instead . I was advised previously that it would be a simple hose to be replaced ,parts and labour £120 ,I took it to Malvern and they quated me £500 as it could take 5 hours or so of Labour ,much to my disbelief I questioned it as I had been quoted previusly ,when I challenged that it could be the hose they were unsure ,it almost seemed as they hadn't inspected the car at all ,I was completely appalled by it as I've just took it to a new garage who also told me it's just a hose crack ! All I can say is I hope nobody else uses them as they are blatantly trying to rip people off ! serfice to say they won't be getting my business again !

This garage is owned by the same management as the garage in Howeth Road in Bournemouth and the…read morestaff interchange between the 2 branches, hence my review applies to both branches. This car garage makes taking my car in when it has an issue a far less worrying experience. Being female and knowing nothing about cars I am always nervous about being ripped off by garages who see pound signs when a woman appears with an old banger. The guys at Malvern Garage are wonderful at explaining what needs doing in a language I understand and have been known to diagnose faults and offer temporary suggestions when I called them saying something vague like 'I can't start my car in the morning' and they pinpointed the issue within a couple of pertinent (but understandable) questions. Their charges are not cheap, I don't think any garage is but I feel you get an honest price for an honest job and I have never had to take my car back to re-fix any work they have done.

Women don't normally like garages but in this one you are treated very well, as are men too. The…read moreowner is helpful, unflappable, and has a wealth of knowledge about cars. He keeps a good supply of second-hand cars which are sold with a warranty (a selection of different makes, at the moment ranging from an Audi to a VW polo.) The mechanics are helpful too, and they must be happy in their work because they have been there for years. My car is serviced there regularly and I have never had a problem with it. It is good to find a garage that you can trust.

This garage is owned by the same management as the garage in Malvern Garage in Bournemouth and the…read morestaff interchange between the 2 branches, hence my review applies to both branches. This garage is owned by (or franchised or whatever) with Bosch service garages and prides itself on good service. This car garage makes taking my car in when it has an issue a far less worrying experience. Being female and knowing nothing about cars I am always nervous about being ripped off by garages who see pound signs when a woman appears with an old banger. They are great at managing to fit you in at short notice if needed and also offer a free pickup and delivery service (however I don't know details as have never needed it). Their charges are not cheap, I don't think any garage is but I feel you get an honest price for an honest job and I have never had to take my car back to re-fix any work they have done.

It's car dealers like this that really separate the men from the boys in terms of auto sales…read more Service is instantly top-notch, with very friendly and helpful salesmen there to guide the whole car-buying process. I found that the ability to test drive is pretty much unlimited and encouraged to give the customer the best opinion of the choice they have. And believe me when I say: there is a lot of choice! The facility is very modern and holds a huge stock of upmarket cars. There probably isn't much held by Imperial that's under four and a half grand. All car stock is RAC tested mechanically and is valeted to great standard before handover. It gives you a great sense of quality in what you're purchasing. I'd highly recommend these guys. You pay perhaps slightly more than you would elsewhere, but service is brilliant, all cars are at a very high standard, and you will find yourself not wanting to buy elsewhere once you've visited!

Very friendly and helpful staff. Members of the good garage scheme. Been using this garage for…read moreabout 4 years now. Reasonably priced with a high quality of service. Courtesy cars available and they can even be dropped off / picked up at your home address.

A great garage to have found! I have been using this garage for the last 3 years and have always…read morebeen very impressed by Gary, Paula and their team's helpfulness and knowledge. Great quality service and always lovely to deal with!

Great service, reasonable prices, good honest guys with a wealth of experience and knowledge. I am…read moremore than happy to make a 24 mile 'round trip after a nightmare experience with my local garage. Always been pleased. Probably the best garage in the "Good Garage Scheme" 'Nuff said !

Many thanks for the number plates you provided for any mobility scooter…read more They were precisely what I wanted at a price that was entirely reasonable. I would unhesitatingly recommend you to those who comment on them - as some surely will! Wyndham Kent -otherwise known in the village as Dickie!

I used this place about three weeks ago on a recommendation from my daughter…read more I called in (unbooked) with a tailgate that couldn't shut because of a fault with the lock, Rab (Andy) sorted out immediately on the spot in minutes, no charge ! Being impressed, I booked my vehicle in for new discs and pads and an oil and filter change for the following week. I took the vehicle in, I called back three hours later as arranged. The car was ready, job all done perfectly and Rab cleaning around the engine (just to tidy it up - pride in the job ) I found his price to be very reasonable too. I'm pleased that Rab has moved to better workshops closer to me. I would be more than happy to recommend him to anyone for vehicle, tow bar or trailer repairs or servicing. My family and myself will certainly keep using him for all our vehicles.

We had a great service from them when our gasket heads went. Took it to their garage to see what…read morethe damage would be. We were charged the price we were quoted. The job was finished before schedule. They are part of the Good Garage Scheme and every member of staff I dealt with were very polite. Have since had a service with them and again, the service was great! Have recommended them to lots of friends & we will be using them again.