Even though most of the time that I was there I didn't like the atmosphere. It was not warm and…read morecaring. There were a few on the staff who cared. They had a library where you could borrow books and then for some unexplained reason it was no longer there. They did their jobs and that was it.

I have been working here for around 2 months and its a great atmosphere.All of the caregivers are…read moregreat and always communicate. Our clients are always happy and so are their loved ones. We strive to hire and have the best caregivers we can find. We are open 24/7 for questions and concerns.

My dad needed full time health care at home for several months in Collegeville. After a very brief…read morestay at Cathedral Village in long term care, we decided it was time to bring him home. We had already fired out first at home care company when we came upon Assisting Hands. What a difference!! All of your care takers were excellent. They were thoughtful, treated my dad with dignity, loved dogs ( a must) and went about their business with such respect and care. We could not have asked for more. This company is top drawer. Do not hesitate to call them and seek out their services. You will be pleased!

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

The owner is amazing. She truly cares & goes the extra mile. She is a true asset to the home health…read moreaide industry.

From the owner: SILC provides active and engaging companionship and care to seniors. Our services put joy and fun…read moreback in their day, elevate their quality of life and maximize independence, all while providing peace of mind to loved ones. Our companions treat all clients with kindness, dignity and respect. We believe in personal relationship building through conversation, interaction and activities that make the lives of seniors better and in control of the way they age. We provide services and care to fit the individual needs of each client.

Personal Health Care is one of the most attentive companies in regard to listening to the needs of…read morepatients and their families. They work very hard to listen and match the needs of the patient with the proper caregiver. Careful screening are done before hiring any new applicants. All calls are dealt with in a timely fashion without ever losing sight of what's important - the patient . The entire staff works to make sure that all needs are met as well as properly communicated. With 24 hour service available it's easy to understand why they are the best at what they do when they put the patient first.

I have worked for Personal Health Care going on 14 years. The office staff are always willing…read moreto work with my schedule and help with any problems I may encounter with my clients. I have referred clients to them and they have been highly satisfied with their caregivers. I feel like they do really care about their clients and employees as well.

My family's experience with this facility was profoundly distressing. While I recognize that the…read morefrontline staff are likely overworked and operating under significant constraints, the administration's failure to ensure adequate staffing levels has led to severe lapses in patient care. My grandfather, who was suffering from dementia, developed severe bedsores--an unmistakable sign that he had not been moved or repositioned for weeks. According to clinical guidelines, individuals at risk of developing pressure ulcers should be repositioned at least every 4 to 6 hours. For sores to become as advanced as his, basic care protocols were clearly neglected for an extended period, causing him avoidable pain and suffering. With my grandmother, there were repeated issues with oversight. On multiple occasions, aides assigned to her care were found sleeping when they were supposed to be monitoring and assisting her. I understand that my grandmother wasn't always the easiest person to deal with--she could be difficult and wasn't always considerate--but that doesn't excuse neglect or the lack of basic attentiveness. Seniors in care facilities deserve to be watched over, not ignored. After she passed away, dealing with the facility to retrieve her belongings was another exhausting and disheartening experience. I made multiple phone calls and finally spoke to a few people who assured me they would leave her things at the front desk for pickup. Not only did that never happen, but it became clear they wanted nothing to do with helping us--despite providing multiple confirmations that they would. All I was asking for was a simple courtesy: to have some of her clothes placed in a bag so we could bury her in them. Being met with indifference at such a vulnerable and grief-filled time was gut-wrenching. Something so straightforward shouldn't have been treated like an inconvenience. These issues point to systemic administrative failures, including inadequate staffing, disorganization, and a complete lack of compassion from management. Families deserve better than to face added stress and heartbreak when their loved ones pass. Please, if you are considering this place for someone you care about, think twice. Seniors deserve dignity, respect, and care--none of which we received here.

MY REVIEW IS GONE! It started like this. "If you have diabetes, they will probably kill your."…read more They think a glucose level of 300 is ok. So is fettuccine Alfredo for dinner! What's very interesting is I wrote much more about their terrible service , but my whole post is gone.my My name comes up asking me to review the place, so they know I was on this site.