This is a lengthy but important review. Having lived in many places across Canada and the U.S.,…read moreI've been under the care of numerous providers. Alluvion is the first clinic where I've had a truly negative experience. When I was younger and had limited means, this organization operated as the City-County Health Department/Community Health Care Center. At that time, the staff were caring and considerate. Since transitioning away from the county, however, that environment has changed significantly. After my physician (a compassionate and capable woman) moved out of state, my care was transferred to a nurse practitioner. She decided to discontinue several of my long-term mental health medications abruptly--medications that should have been tapered, including some that should never be stopped suddenly. These prescriptions had kept me stable and functioning well for over a decade. When I expressed concern about stopping them and explained that I felt my life beginning to unravel, I was dismissed and told to defer to her judgment without discussion. I requested a different provider and was given another woman. While initially pleasant, the interaction quickly followed the same pattern--little interest in my perspective or medical history. When I asked whether my records had been reviewed and offered to have them sent over, this was ignored. My diagnoses and concerns were treated as irrelevant. The situation escalated when the clinic director entered and took a confrontational tone. At that point, it became clear this was not an isolated issue with one or two providers, but reflective of a broader shift in the clinic's approach. Although I was frustrated, I was not belligerent. I apologized if I had offended anyone, explaining that I was experiencing severe anxiety and withdrawal effects after being taken off long-term medication. Despite this, I was told to leave. I was never provided a formal discharge notice, either in person or by mail, which is a legal requirement. I again attempted to explain that I was not trying to argue but was struggling with abrupt medication changes. No matter. Additionally, without notice, I was removed from the sliding scale payment program and charged significantly higher fees, which they allowed to accrue, all of which I paid. Since this took place, I have received care at Benefis, where my experience has been consistently positive. While I am not given free rein in my care (& I've never expected to be given such), the providers are respectful, communicative, and genuinely attentive. I have heard many similar accounts from others who previously had positive experiences before the transition to Alluvion. For additional context, the organization has faced other issues, including a reported significant debt to the county: https://www.greatfallstribune.com/story/news/2019/11/12/cascade-county-says-not-profit-took-over-clinic-owes-480-900/2581244001/ If you have access to other healthcare options, I would strongly encourage you to consider them. In my experience, asking questions or expressing concerns at Alluvion led to being treated with suspicion rather than respect, despite the fact that patients should be active participants in their own care. Thank you for your time.

Handles all my dental needs and between 7 AM and 10 AM Monday through Friday they accept walk-ins…read moreand that has been a lifesaver for when I've had dental emergencies for severe pain and they've been able to take care of my needs every time and then I have appointment appointments for Dental cleaning every six months absolutely fantastic

Donna was a wonderfully caring lady with great attitude and sure I understood what was asked of me…read more.if ever need her assistance again I will be honored to have her expertise directed in my care needs.i would recommend her to any and all who need her expertise. Thnk u donna

Poor customer service. Very rude . Willing to go 95 miles to an OT than go here. God saved me from…read morea mess like this place. They call you last minute to cancel your appointment. I had to get the schedule twice now . Thought that it was cancelled again base off a voicemail I got same day on January 2 . Didn't go to the appointment. Called to schedule the appointment left a VM. Realize now it was my psychical therapy that canceled and surprisingly not them . So when they called me , I tried to explain what happened but kept being interrupted . told me in a rude way that they will not see my son because I missed ONE APPOINTMENT This is my first time missing an appointment. Wouldn't even let me talk and kept interrupting me. Already told my insurance to refer me somewhere else

This is the only department at Benefis that I look forward to going to. Although my kids are the…read moreprimary beneficiaries here, most of the OTs are amazing and so is the support staff. The "gyms" are well equipped to handle any needs your child may need.

My Mother and Father received amazing care from Sletton. Their Dr was Dr Kaye and David Brost. I…read morecan't say enough good things about them. It's hard to believe that they've been gone nearly 4 years. Anyway, I just wanted to say thank you to all of the staff that helped with their care.

I am very disappointed in the treatment my father received from this clinic. I also feel that Dr…read moreKarl Guter is incompetent, and should retire from practicing medicine, as he falsely diagnosed my father. If there is another option for oncology in the Great Falls area... take it.

Very caring individuals there...was extremely satisfied with my visit...I was seen very…read morequickly...highly recommend BestMed.

The lady with the long grey hair at the front was incredibly rude and demeaning. We absolutely will…read morenot be back. She handled us terribly. Shut this place down.

Dr.Alexa and Kim were great! Very quick and professional. Great with my 6 year old. 10/10 great…read moreexperienc.

The dental assistant (unsure of her name) and Dr. Alexa were absolutely perfect with our 1 year…read moreolds first visit. We were so nervous and not sure what to expect. The doctor answered all of our questions and was kind and supportive. Will definitely be going back and can't recommend her more.

Melissa and her staff are some of the most caring medical staff I have ever met. I always feel…read morefully heard and listened to here which is of utmost importance to me. The staff are also very knowledgeable, open minded to alternative solutions, and go above and beyond for their patients. I am very happy I found this practice.

Allen and Carol are very knowledgeable, professional, and caring! Both my wife and I are lucky…read moreenough to go to them. With little to no experience with the process of getting dentures they answered all of our questions and gave us peace of mind. Carol does a super job scheduling, answering questions, and probably alot more due to the fact they do work in house and not outsourced. Allen is so patient and kind along with the fact that he has an uncanny ability to match your new teeth with your old ones. I don't know if they are taking oñ new patients, but if they are anyone would be lucky to have them help! Thanks Allen and Carol, you eased our fears and apprehension with our situation !