Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

The absolute worst towing experience I've ever had. Took 4 hours to arrive with an attitude. Wanted…read moreto drive our truck up on the flatbed because it was easier yet we had it towed from the side of the road because of something burning and the engine light came on while the truck was shaking. Once he was told not to drive it onto the flatbed he was totally rude. Never called to say he'd take 4 hours to arrive while we sat in the cold because we couldn't run the engine. Tried to call to get an eta and you get a voicemail with a full mailbox. Totally unacceptable, unprofessional, lazy and incompetent. He wouldn't even speak to us or answer a question after having to use the wench, I'd rather drive our truck off of a bridge than ever have this tow company respond.

By far the worst tow experience I ever received. The driver came on the site complaining. He was…read morehoping it was something else instead of what I needed. The work on my end clearly says flat tire. Then it got worse he insisted on filling a blown tire so he could be on his way. I said sir if air was holding it wouldn't be flat. He kept trying to convince me. The most laziest tow truck driver ever. He need a new profession. Then got upset when I didn't agree. Now he doesn't know how to remove a spare tire from a suv. Then he has a jack but no handle for it. I mean a absolute mess, he uses my jack. It was 16° so we could expect frozen things. The wheel was frozen wouldn't come off he had nothing to bang to break it off. He was happy to tell me call road back for a new order to get a tow. The dude took off faster than a cat can lick his ass. He absolutely is in the wrong business.

My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.