We signed contract Oct 2018. Our job was not finished until July 2020. So many things went wrong I do not know where to start.
Lisa told us to pick the bathroom fixtures and she would order shower rough in. I sent her an email with faucet model (she said that was all she needed). Six weeks later Lisa said that she never got the email. When I showed her the email she changed her story to there was not enough info for her to place order. I asked why she did not tell me. She said that she was not going to "babysit" me.
We were going to use a pedestal sink in the guest bath. After tile was installed Lisa told us she would have needed to know earlier. We had to use a vanity. We wanted recessed medicine cabinets. She installed surface mounted. I asked why she did not give us a choice. Her response: "There are hundreds of things that I do not ask you." Her mistakes cost us over $2,000.
Contractors left garbage that we had to take to dump
Before we started Lisa said we would shop around for windows on sale. She later took us where she always buys windows and said the sales were "bull****".
We specified switch to turn on light linen closet door opened. Instead they put a switch inside closet.
Sills on windows that they installed were scratched. They did not put down anything to protect wooden floors. I had to do that myself. They wanted my wife to drive 2 hrs to move beds out of a bedroom, They finally moved the beds but not without complaining.
Breaker kept tripping. I had to figure out what was causing the problem and fix it myself. Another light switch that they installed was not wired to anything - just screwed into the electrical box.
I ran wires for outdoor cameras because they did not have anyone to do it. They closed up the walls where the wires were coming out for the DVR. I had to make holes in the sheetrock to find out where the wires were.
They wanted me to do the demo work for the A/C vents. I had no choice but to do the work because they walked off the job. I made the mistake of going by her demo plan - which was wrong. When A/C company showed up they were nice enough to do the extra work.
In order to program the thermostats I had to know how many wires there were attached to the thermostats that they installed. Her answer "I don't know. You bought the thermostats."
We paid them an $11,000 management fee. After about a year she said that we used up the fee and "had no time for our job". She stopped returning calls & emails
Lisa promised contractors' release of lien after the final payment. It has been over 6 months - no releases.
List goes on and on. these are only a few examples. They did not live up to contract that they signed. Try at your own risk. read more
