KinderCare is a fantastic school with an excellent staff who is committed to safety and nurturing…read morewhile providing a wonderful learning environment. My child has attended for almost 3 yrs and we are very pleased with the school. T-Mack

I scheduled a tour on Monday for Thursday and received a confirmation. When we arrived at…read moreKinderCare, a woman in the front office let us in. She was talking on the phone, so I presume the door overwhelmed her because she displayed absolutely nothing but chaos. She asked me the age of my child, I told her. She gave me a note pad to fill out contact information. She told me that the school sends a bus there, they don't transport to that particular school... which is fine. After that she excused herself and went to the restroom. When she returned she told me they only have 46 slots with 52 kids already... I guess they don't go by ratio. I looked at her and smiled, that's what I do when I'm annoyed but want to be kind. I asked why I didn't receive a call because I took off work for the tour. Again in an overwhelmed state she says "I am the only one here today, the online scheduler just sends things in, I've been very busy today." As though her busy was superior to my time and responsibilities. After all, that's the job. I calmly told her, still smiling, I also work and am very busy, in addition to having a disabled child getting ready for brain surgery and touring schools... but I still can manage to RSVP regret. She ask, "if you'd like I can give you a tour and when"... I told her no, no thanks. As I was walking out I summed it up to a blessing for seeing what it would have been like there. The first impression did not display positive control. They must be one of the more affordable daycares around because I was not interested after that.

Love them!!! Perfect for kids! Very great and friendly…read morestaff, super clean Great for all day play, snacks and drinks to buy All you need to do it sign a waiver

As a single mom, I use their Parent Night Outs every month to get some "me time." My two - 6 and 3,…read morelove to go, they look forward to that day as much as I do. They get to do something fun and different every time. And always ask if it's a Wiggle Worms weekend. The staff has been fantastic, fun and super great with my two. So grateful to them for their time and giving up a weekend night!

My daughter has attended this daycare for 2 years now since we moved back to Fredericksburg. I was…read morehesitant at first because her teacher looked so exhausted and confused during our initial tour. Fortunately, all other daycares in the area with openings hours did not meet my needs so we enrolled here. I know about all reports because I check the website even when the school is not forced to inform parents of serious violations & incidents. At face value they are concerning, but several factors must be taken into consideration like other parents/ kids holding doors open etc. Lees Hill has acted quickly to rectify situations with a correction action plans (firing and retraining staff). I've had minor incidents but I am not a parent who doesn't understand accidents, hits, scratches, bites, etc. occur sometimes . I've worked in daycares and if you are very cautious/overprotective/ questioning everything parent daycare may not be the right fit for you! I do not worry about my 2 year old at all anymore once she is at daycare. The most I do is miss her and wonder what she is up to, which I did not feel with her previous daycare. All of the staff from directors to part time teachers and drivers are awesome. The only area for improvement I've seen is the need to replace the carpets (they are filthy), deep cleaning toys/furniture, or renovating. The professional deep cleaning service was there a few weeks ago , but that isn't enough after so many years things must be replaced.

I just want to take a moment to recognize Ms. Dawn for the amazing impact she's had on my son. From…read morethe very beginning, she has made him feel safe, seen, and genuinely cared for. You can tell she doesn't just watch the kids, she really knows them, understands their personalities and meets them where they are. As a parent, there is no better feeling than knowing your child is with someone who treats them with patience, kindness, and respect. That honestly goes for Ms. Bridgette, Ms. Carrol, Ms. Mkayla, and I know im missing at least 2 more names that I wanted to mention. We are truly grateful for all of you and i think COA is lucky to have you all.

My children went to the Leeland Station location for nearly 3 years. Over that time, there were…read moreNUMEROUS instances of negligent behavior including specifically an assistant putting her hands on my child's neck to redirect him, leaving claw marks from her long nails (no video evidence and my son wasnt old enough to explain well plus no other adult saw ... so oh well nothing they could do). Moved his room and the next teacher, though nice, missed him going out to the playground and left him there crying and reaching through the gate. They claim it was a few minutes but he was so upset it took a long time for him to calm down - that was more than a few minutes and another teacher was the one to notice him. There are constantly new, untrained assistants rotating around and they arent observant. My son was assaulted and violated in the room out in the open and no one helped him. Police report, hospital visit and cps involved but because it was a child there wasnt much they could do. No exact date to figure out which adult and they dont record the videos anyway. That is their way out of everything. Sons were pulled immediately but it is so disturbing that when you reach out about such serious things you are dismissed by the director and assistant director. They are good friends with the person in licensing who claims they dont have a violation for that or no way to prove this... its all a big run around and no one is really looking out for your babies except for the few amazing teachers that are too good for that place. Oh and an added awful detail - they (directors) forged my signature on my sons medical document they redid. The few good qualities do not come close to having your child neglected and traumatized. My oldest had a great experience, but my youngest literally has a standing appt for therapy through the county after they heard his video account of the last incident. That trauma was 100% preventable with decent supervision and they should be ashamed of themselves for not doing more to prevent these instances before they happen. Every concern was brushed off and no matter what route I went I was known as being a pain to deal with instead of an educator and parent bringing issues to the forefront before something awful happens. LLE is their management group and clearly not correcting things from the top down. Be careful when enrolling your kids around the area - MANY daycares in the area are also LLE and ran/trained by the same people. There are better options. The violations on the DSS website do not reflect all of this - they find ways to not get the violations or it falls in a gray area with no evidence. Dont just use those in your research - reviews matter! Best of luck finding a good fit for your little one. Like I said, we had one good experience and one traumatic one - are you willing to roll the dice? I wouldnt risk it.

I toured here a year prior to touring again and enrolling a few months ago. I wish I'd listened to…read moremy gut. Throughout the enrollment process I didn't even realize who the director was because she could hardly answer any questions about facility procedures or regarding my child's food allergy. I actually thought the assistant director was the director since she was the only one who gave me information. More days than not my son was picked up with poop in his diaper, dirty hands and dirty face. I understand they are little kids and there's a lot going on. I didn't want to be that mom so I waited a while to bring it up to admin hoping it would get better. It didn't. I bring it up to the assistant director, she says she'll check in with the teachers. It gets better for a week or so but not consistently. On top of this, the door to the outside toddler playground is left unlocked and cracked with no one out there open multiple times at varying times of day. Each occasion I let a staff member know it was open. At a 630am drop off, it's open. I told a staff member and she replied that "they had a training the previous day and someone must've left it open" not seeming surprised. Concerned that this door was open all night I emailed the director asking if there was a reason for this that I wasn't thinking of. I detailed days and times this previously occurred and who I let know. She responded that this is the first she's hearing about it and she'll address it. Not even two weeks later it happens again. This tells me that she doesn't walk around the building and employees don't bring concerns to her attention. The final straw was coordinating with the director about moving my son to the next room. She thought he would get more attention and better care with the next teacher up. I definitely wanted to do this since his current room was chaos with no consistent lead teacher. Director and I agreed that he would transition for few hours a day for a week and then move up. The week he is supposed to be moved I see notifications from his old room. I call asking what's going on with the room situation. She doesn't know what room he's in, why he didn't go to the new room as he was supposed to etc. just in general no clue about the plan for my son. This was the last straw for me. The next day I grabbed his stuff and went to grab his EpiPens from the medication box where staff showed me it was since there was no one around other than the 2 opening room teachers. It was unlatched and unlocked. I didn't even find my son's EpiPen's in the medication box. Immediately emailed the director saying he wouldn't be returning or fulfilling the two weeks notice because of my documented concerns and to ask where the epi pens were since it wasn't in the box. She said that they had it, but didn't tell me where it was. We did pick up the epi pens but they were clearly not where staff previously told me it was kept. In addition to all this, one day I had my mom pick up my son. I gave her the door code and told her to bring her license. She walked in, the director was in her office with another staff member. They didn't pay her any mind. My mom asked if they needed to check her ID. They hesitated and then the director said "we'll take a look since you have it out." I filed complaints with DSS about the medication box and the door being left unlocked and open multiple times. The investigator called me and said she couldn't cite them for the door being unlocked and open since there's no specific code for that, but recommended I reach out to their district director. I did reach out to the district director who told me the door and medication box had been fixed. Too bad the center couldn't do that all along with my concerns instead of me having to submit complaints with DSS.

I would recommend this center to anyone. The whole experience from the front staff to the teachers…read morehas always been pleasant... Ms Shalik (director) is wonderful! She is always willing to help with anything and is very approachable. You can tell that she truly loves what she does and each kid. 10/10 for this center

Very annoyed with their process. We scheduled a tour online, only to wait in the Teams waiting…read moreroom for 30 minutes before giving up. I then called to find out that they had no idea I was waiting because their computer wasn't working?!? And that they have no space anyway. I have since received an email, a text, and voicemail about the tour (I DIDN'T have.). Their callcenter says they have vacancy despite the center telling me they are full until April. Very frustrated by the waste of time.

Love this school! My granddaughter has been going here since she was 6 weeks old. Great teachers -…read moreperfect communication - food is nutritional and my granddaughter is a proud member of the clean plate club She's 1.5 and loves her teachers, loved to "read" - you'll sometimes find her sitting alone with a book. Staff sends updates and pics throughout the day. Can't say enough good things about this facility! Check them out!

I absolutely love this center. Walking in you can feel the love all around. The rooms are bright…read moreand inviting, evidence of learning is everywhere, and all the children are happy! This all inclusive atmosphere is where I would suggest anyone bring their child to learn and thrive.

I am writing as a concerned parent to share my experience with Callahan Learning Center on Maple…read more My child has been attending for the past four months, and during that time, my child has been sick several times. This is not my child's first daycare experience, so my child has already been exposed to group settings before. Because of that, I have concerns about the cleanliness and overall condition of the facility. I believe the center needs repairs and a much deeper cleaning routine at the end of each day. On several occasions, I have arrived in the morning, when my child was only the second child there, and noticed that the floors and tables were still dirty. I have seen crumbs underneath the tables and trash left behind, which is concerning for a childcare environment. I also do not feel that this facility is a good fit for healthcare workers or parents with demanding schedules because of the strict 9-hour limit and the added charge for every minute after that. This policy can be very difficult for working families. Another major concern is the K4 class. I personally do not feel that it is preparing children for kindergarten. I asked several times what curriculum or program they use and whether formal teaching is taking place. Through the app, I would mostly receive pictures of stretching or occasional activities, such as learning about plants or coloring ice with food dye. However, I never saw evidence of a structured daily educational program. I also asked about workbooks, and although workbooks were present in the classroom, nothing had been completed in them. Honestly, it often felt like the children were mainly being supervised and given paper to color rather than being actively taught. From what I have seen, my child has not learned much during this time. I would often ask my child what they learned or what they did during the day, and I did not get the sense that there was consistent academic instruction. One positive is that students are allowed to bring snacks and drinks from home, which helped because my child did not always like the food served there. The center does document food intake, but there were several times when I questioned the accuracy because foods were marked as eaten that my child does not eat at all. I also have concerns about hygiene practices. On one occasion, the children had been outside playing, and afterward there was a bowl of grapes on the table. The children were allowed to put their hands directly into the bowl without washing them first, even after playing outside. That was very concerning to me. I do want to say that Ms. Kat, Jamiese, Ayede, Jessica, and Lexie were wonderful teachers and worked well with my child. I truly appreciate their efforts. However, I do not understand how Whitney became the supervisor. In my experience, she has had a nasty attitude and is often on the phone. I have also seen other reviews mentioning staff being on their personal phones, and from what I observed, that appears to be true. Overall, I am sharing this because I believe parents should know both the positives and the concerns. My intention is not to tear anyone down, but to speak honestly about my experience and the areas where I believe serious improvement is needed

We cannot say enough good things about Callahan. Our daughter has been welcomed with nothing but…read morelove since joining Callahan in the Twos classroom. We are greeted by name by multiple staff members each time we enter the building. Every teacher my daughter has had has provided the best care with a high quality education. She is learning new things everyday and loves going to school. I love the ease of use and updates we get throughout the day on the app. My questions are always answered quickly and with care by staff and administrators. Staff seem like they truly love working with littles and at Callahan specifically. Ms. Kacey is an excellent director. She is knowledgeable, warm and welcoming and it shows through her staff. I consistently see the staff cleaning and working to ensure the center stays safe for our students. We love Callahan

Excellent school with amazing curriculum and staff. We started our youngest here when he was a…read morebaby. A++

We have officially had our children here for about a year. They have done very well for our family…read moreand the owners Gary and Lori are very professional and caring. With the current covid pandemic, our 5 year old was to attend kindergarten. Given the circumstances, not only have they been able to accommodate our needs BUT they have provided challenging learning experiences for our child that are above and beyond their standard curriculum. We cannot express our gratitude and recommend this center enough. If you have the opportunity to send your child, please know the clean, caring environment is definitely worth it.