***TLDR: If you are queer and seeking mental health services, Genesis Psychiatric is not the place,…read moreand McKenzie Jones is not the provider for you*** McKenzie Jones was my provider for nearly two years. Today was the last time I will meet with her. I asked if she would write a referral letter for gender affirming surgery as my insurance provider requires letters from two mental health professionals. Genesis Psychiatric Group's services include "coordination with your primary care physician and referral to community based services as appropriate." In our conversation, I assured her that I have a gender dysphoria diagnosis and am seeking this care because it is directly related to my wellbeing. I read through the referral letter expectations, which specifically ask for a mental health professional who has an evaluative role. McKenzie refused, asserting that she "doesn't do things like that" and "doesn't know anything about surgeries." I am crushed and deeply regret putting my trust, time and money toward someone so horrifically unprofessional, transphobic, and soulless.

Best quality care hands down love talking to the receptionist she's so beautiful soul in and out…read morelook forward to seeing her she makes my day almost everytime with Corbin thanks yall.

Horrible life threatening experience. Dr. Jim Rose seemed helpful, and I was finally finding…read morestability in my life and tapering from a high dosage of benzos and finding medication to help. He completely went cold turkey on me because of my strange metabolism and/or their faulty tests, and it was not found in my urine. Don't they know these tests are inaccurate and even show false positives which mine actually showed a lack of. Now I have to deal with this issue which does not help my severe depression, anxiety, etc... and it will be difficult to even manage the situation otherwise I'll have life threatening seizures and withdrawals unless I find another psychiatrist who actually cares. He seemed to have a lack of knowledge and honestly needs to retire or be fired along with Siddiqui, in fact, fire them all. These people do not care about your life. I'd go as far as saying they are careless and evil headshrinkers. Go somewhere else if your life depends on it.

I was a patient there a number of years ago. I never felt heard. Dr. Duffy wouldn't even look me in…read morethe eye. He wanted me to participate in medical studies. He also prescribed me sooo many medications I couldn't function.

Worse even in Omaha- they put me through 3 Drs in a year and all 3 are gone all they have done is…read moregive me pills/ more pills and increased doses- and didn't even get a full 15 minutes- Travis that takes the calls is rude - they clearly don't know how to treat people with "issues" that's need help it stability in their life - they add to your anxiety and stress. Find another place to go- they don't help you - they only give you pills.