Requested a timing job; ordered the parts for it as per a conversation with Rich. I said I'd let…read morehim know when the parts arrived and he said yes "we'll set it up!" Parts came, I notified him and waited for him to let me know the day. 6 more calls with no response- that was 10 weeks time. He WIL NOT call you back !!!! Terrible service.

My daughter is going to college in La Crosse and we needed a trusted auto repair shop for her…read morevehicle due to the noise coming from the rear brakes. Since I use a NAPA certified repair shop in Oshkosh, I was recommended 3 different shops in La Crosse. I'm glad I picked Affordable Repair because they were honest with me over the phone and worked with me regarding warranty coverage, easing my mind. I would highly recommend this shop and will advise my daughter to continue using Affordable Repair as long as she is in La Crosse.

I had a broken door latch on my Prius and had a fantastic experience with Northside Automotive…read more When I called, Tim took the time to check on parts availability, explained my options, and gave me an upfront quote for both parts and labor. He ordered the latch on Thursday with an appointment for Monday, but told me he'd call if the part arrived sooner. Sure enough, he called Friday to let me know the part had come in and said that if I could get there shortly, they could install it right away. I really appreciated Tim going the extra mile to fit me in. Instead of being without my vehicle all weekend, I had it repaired the same day. Seems like great, "go out of your way for the customer" service is rare. It's refreshing to find a shop that communicates clearly, keeps its word, and genuinely looks out for its customers. Thank you, Tim and everyone at Northside Automotive, for the outstanding service! HIGHLY RECOMMENDED

I had an amazing experience here. I got my front brakes done and they worked perfectly. It was…read morepriced very well and the people were very nice and got it done quickly.

What a fantastic job and turn around time on my 07 Chevrolet Suburban. Emailed them to find out…read moreabout warranty and repair time and it was answered in less than an hour. Communication was superb as well as shipping and repair. They also will just fix the problem without up selling other unneeded repairs.

It's understandable to deal with issues and frustrations but this guy really is an asshole. He does…read moredecent work to be fair, but I ended up not wanting to go back to him just because of his attitude. He's very condescending and as I was speaking of my issues over the phone the only thing I got back is "Jesus Christ he's still going" "you just don't stop talking do you". Not a bad business just really frustrating from my point of view when I'm just trying to get help and this guy is doing the opposite. I hope he sees this to not get angry or upset but to understand that his attitude will continue to discourage people like me to using his skills.

Qualified and knowledgeable staff that seemed to genuinely care about me and my car. Their…read moreattention to detail helped build my trust in them.

The AC was barely cooling the interior of my vehicle, and as I was driving by Nelson Auto Center I…read morenoticed their sign mentioned a reminder about getting an AC check. I made a note of that and eventually stopped in to see if they could do a check for me. I was met promptly at the service desk on a busy day, and while they couldn't me in same day (which was a Thursday) I was able to schedule an appointment for the following Monday morning. When I arrived, Joel met me at the service desk to get things started. Very smooth check-in process. Joel let me know it would be about an hour to do the check and said they'd text me when it was complete. I told him I'd head over to the Taco Bell next door and be back after that. Joel pointed out that some sort of construction had started that morning at Taco Bell and that it didn't look open (turns out it wasn't). That didn't stop me from breaking fast. Joel set me up with a loaner vehicle so I could go grab a bit to eat. Sure enough, about an hour later (as I'm finishing my breakfast) Joel called, let me know that the freon was low and that they topped it off, and that the car was ready. When I arrived, we completed payment in no time, and I was out the door with cold AC at a very reasonable price. I'm glad I got the work done at Nelson - friendly, knowledgeable folks who work quickly and charge reasonably. I would not hesitate to go back for additional service needs.

My car looked amazing when it was done. It was an easy drop off and pick up and the different…read morepackages were plenty to pick from. I will definitely be using his services again and recommending him to others.

Exhaust Plus got me back on the road fast. My muffler broke off while I was out of town, and they…read morewere able to replace both the muffler and the tailpipe the within a day. Great service and quick turnaround.

Had to have my "check engine" light coded couple months ago and it showed my exhaust system needed…read moreto be replaced. Took my vehicle to Exhaust Plus and they were very honest and told me it still had some milage and wasn't in need of replacing at this time. You cannot beat that type of honesty, could have easily have charged me and moved on....but they are a real honest business. Highly recommend.

On a scale of 1-10, I would give these boys an 11! No BS. Excellent service. More than happy with…read moremy lift kit, tires and rims on my 2020 Tundra

My son was visiting from out of town and needed an estimate. The many shops I called were too busy…read morebut Koenig made time for us. He is honest, informative, competent and pleasant. We recommend him highly!

I dare you to find better mechanics in the area. They go above and beyond what's needed to satisfy…read moretheir customers

Andy was able to check my car right away, totally willing to help out with everything that was…read moregoing wrong with it after an accident, and actually looked to get me a cheaper price, showing me the cost of the parts online. As a woman it was one of the few times I felt like I was actually being taken seriously in an auto repair shop, he told me everything going on with my car under the hood. Totally recommend