Len was very knowledgeable about the Duluth area and took the time to help us find the right house…read moreto fit our needs. This was a great experience!

Jeff at North Point has helped us with three transactions in recent years. Attention to detail,…read moregreat communication, and follow-through -- excellent result every time. What a pleasure to do business with Jeff and his team!

I'll really give them a 4.5 Stars rating, nobody is perfect so 5 would be excessive. I lived here…read morebetween Aug. 2021-- Aug. 2025. A lot depends on the property manager. My first one, Nick J, was problematic, the first week I lived in the building he texted me accusing me of parking overnight in the back alley, that was false, my car was parked in the garage that came with our lease, a half block away near City Hall. Ethan W. succeeded him, was seen in the building far more often and generally fixed problems quickly. Additionally an honest and straightforward person. One of the best things he did for me, I'd taken a special offer to move in during Covid of a refund of my first month's rent when I moved out, and he put it in the 2nd year lease. (Nick had omitted to do so.) EastWest sold control of the building to another firm which wasn't so good. Luckily the Property Manager, Kim S. was outstanding, and when the office tried to stick me with improper fees she got them cleared up. (Since they were far away I had to mail the rent checks, then they'd claim a "late fee" which was never in MY lease, $6, then try to charge me further "interest" on this, basically a Ponzi scheme.) I was lucky that my Lease was still with EastWest my entire tenancy until move-out, so I never got sucked into these scams. Kim was on-site often and set up new amenities like free coffee in the (secure) mail-room on weekdays, board gaming nights in the Community Room, etc. Also Matt, the maintenance guy was very good when there was a problem. Lastly, there was a younger guy named Ben who did a lot of clean-up after hours and on weekends. When I was moving a couple of friends flaked on me for help, so I hired Ben and he was a Godsend. My last fear was getting back most of what was left of the $1,500 offer I took at the beginning. They did not charge me excessively for the minor painting needed when I moved out, in fact I got more back than expected. So thank you to Kim, Matt, and also to Ben. I hope Kim remains as the property manager, if not beware, 'coz the Management Company is known for excessive move-out charges.

Customer service is amazing !! I walked in to ask questions…read moreabout my unit and they were excited to help and give me all of their advice. They are huge advocates of It's not broken. You don't need to replace it. I had a few questions about my fan. He told me how I could clean it, but not to touch and or break. And told me to push it all the way up against the wall and then pull it off a little bit to reduce some vibrations. Explain to me how as it gets hotter in there the walls may move, and that might cause some of the vibrations. It's nice to know there's a place that isn't just here's a $400 part to try to fix it. They would like to have me save money and try to fix it myself. Obviously units are a few thousand dollars all the way up to $10,000 but the unit I have is over 24 years and they want me to run it as long as It can!!! Overall, extremely trustworthy,definitely a place I would go to ask for any questions or advice. Thank you again for your service and generosity.