Maggie without a doubt is the best loan officer I ever have. She is professional, knowledgeable,…read moreproactive, and most importantly her dedication to work on behalf of your best interest. At first, we thought our case is a no brainer but oh boy were we wrong. We thought we would have to give up on our dream house because we couldn't go with the traditional loan option. However, Maggie didn't settle for that. She is so persistent to find a solution to our scenario. I was amazed at the amount of time she spent on our case and the attention of detail from her part. She walked us through every step of the process and shared with us so many valuable information on this transaction. Maggie went above and beyond to help us, and we're so grateful for her expertise. I strongly recommend Maggie and have referred her to many of our friends!

Maggie Phung is by far the best mortgage officer we have worked with. She was patient,…read moreknowledgeable, and graceful throughout the whole process. She was able to anticipate the market and advised us to wait for a couple days to get a better rate and we sure did. She truly cares so much about her clients and goes over and beyond to make sure they thoroughly understand the process. Simply the most smooth sailing transaction we have experienced. Maggie earned my future business and my referral. Highly recommended.

About a year ago I was looking to buy a house for the first time in my life. I was trying to get a…read moreloan everywhere and it wasn't working. I was really nervous and confused about the whole process to begin with and I was self employed so no bank would touch me even though I had great credit and a down payment ready. I have no idea how I found BBMC, but they were quick, sharp, and took time to answer every question I had. They found me a great loan and a good rate when banks, rocket mortgage, and all those other loan places you see advertised everywhere couldn't do a thing for me. They move fast, but answer every question you have, and for me they found a loan when nobody else could. It's been a year and I'm chilling in my house writing this. Thanks Brad and BBMC!!

Overall, getting a mortgage or refinancing sucks. You have to shop around like you're buying a car…read more In my experience, mortgage lenders are basically used car salesmen disguised as bankers. My wife and I were looking to refinance our mortgage to get rid of PMI. Our realtor recommended HomeVantage. Colin Gregg was our loan agent. Initially they gave us a good rate and it was competitive with one other offer we got from another lender. The fees were higher than other offers, they charged us a full 1% point. However Colin claimed that we could forgo two mortgage payments with HomeVantage - by not paying our mortgage until we closed on the loan with them. Since they claimed they could get it closed before we'd owe another payment. This was a draw for us....until I called our current lender and they claimed we would be charged late fees if we did that. So I ended up paying for that month and we only got one month with no mortgage payment. This ended up being a pretty big point of contention with them. They also attempted to charge us a fee for a lock extension and did not contact me to explain why this was happening until I refused to sign any more documents. At which time they relented and ate the fee they were charging us for the lock extension, which was not our problem or fault. Pretty sleazy to leave us in the dark while just randomly sending us a form adding money to the loan for not my problem. Communication was poor throughout the process. Multiple times I asked for claims that Colin made in writing via email, and this was never provided because he claimed to be "slammed". We got a decent interest rate but overall I would not recommend HomeVantage. You can do better. We got our original loan from UFCU and I would recommend them.

Leticia was absolutely horrible at communicating with me throughout my first time home buying…read moreprocess. I was lucky enough to have a great agent and title company because they stayed on top of her to get my purchase completed. Sometimes I would be asked for documents last minute and other times she would ask for the same document over and over. She is not organized, but she does put on a good show at the beginning to make you think you are getting a hard worker. My closing was delayed because of the lender and there were multiple mistakes regarding the closing documents as well. She even told the title company I requested certain changes and I had no clue what she was talking about in the closing room because Leticia never had a conversation about it. She will make excuses the whole time. It is always someone else's fault. Stay far away from Leticia. Also, don't ask for her manager if you have issues. It is her husband, and he will do NOTHING to remedy the situation. He even hung up on me while I was explaining the issues.

Leticia made the mortgage process so easy to understand and was very responsive to all my…read morequestions. Emails were answered very quickly and the mortgage calculator was the perfect tool to help me understand all my options.

Have worked with over a dozen mortgage brokers over the years and Shelly is, by far, the best…read more Shelly and her team are knowledgeable, professional, and friendly. Rates and fees are the best around.

Shelly Roark is badass and everything you need in a Mortgage Lending pro. She was available,…read morecommunicative, clear, and intelligent regarding all my dumb questions. This is who you want to work with when buying a home.

When my husband and I met with cristal we immediately felt confident that she was just the right…read morerealtor to sell our home. We were looking for a ambitious and knowledgeable realtor that made us feel confident that we would get what we wanted for our home. And we ended up getting just that. The process was surprisingly quick with no hassle at all.

Melissa Muench, with Fairway Independent Mortgage, is the best loan originator that I have ever…read moreworked with! I had a huge challenge as my business had only been operating for 1.5 years and most mortgage companies required 2 years of operation with tax returns. Melissa not only found a way to obtain a mortgage for me, but I received great terms as well. In addition, we were able to close in less than 30 days. Melissa asked the right questions and was able to position me for a great loan that was substantially better than any competitors. I was amazed at her deep expertise, creativity, and drive to put all of the pieces in place so quickly. I am very fortunate that one of my friends recommended Melissa. She will always handle my loans going forward and I highly recommend her if you are in need of a mortgage.

Melissa could achieve what a few other local (and recommended) lenders could not (they just say it…read morewas not possible). My financial situation was tricky and it required knowledge and know-how. Melissa got it done easily and quickly. We worked together for a few days to get the pre-approval and then closed the sale in 15 days with a great rate (so I got both the loan and the rate). It has been a very nice experience. Will recommend and call her back for future needs.

When you're buying a home, you get lot of people clearly trying to "sell" you. It gets a little…read moreannoying. Chris Peterson was one of the few people taking the opposite approach by truly advising me on what was best for my family. He frequently took time to explain some of the more obscure elements of financing so that I could be fully informed. As the market and my needs kept changing, he was totally transparent on the pros and cons of different options. Stress levels went down whenever we caught up, and I really appreciated his consultative approach. I'd recommend Chris without hesitation and will be referring friends his way in the coming years.

My husband and I started our home purchase journey originally with another mortgage lender and…read moreafter our Realtor Jason Randall was having a hard time getting hold of the original mortgage lender he suggested we try Chris Beltran from Barton Creek Lending Group. This was my husband and my First time buying a home and had no experience or idea what to expect from a Lending company so the communication, style of communication, information and process we thought we had from the original company was normal. I swear it was like BIPOLAR opposites in regards to the information, communication and assistance we received from Chris Beltran from Barton Creek lending group. He was answering my calls, my realtors calls and emails. He put my mind at ease and due to his assistance and awesome service we were able to secure our home loan and finalize our purchase of our 1st home with a interest rate we could be very happy with. I will recommend Chris Beltran / Barton Creek lending group to anyone looking to buy a house!

We have used Suzanne and Barton Hills Mortgage 4 times. I think the best part of our experience was…read moreSuzanne treating us like family. My wife and I were home buying novices (and eventual refinance rookies as well). Each time, she was such an incredible resource to us. Each time Suzanne has been fast, thorough, and thoughtful. There may be a lot of options for possible mortgage brokers, but if you want to really be taken care of - go with Suzanne and her team at Barton Hills Mortgage.

New to Austin and did not know where to start with looking for a good mortgage broker. My wife and…read moreI met her husband Scott who we used as our Realtor. Scott's recommendation for Suzanne was 'she's the hardest working broker out there', and indeed she was. Aside from that I saw her reviews on Yelp and we talked for at least an hour and clearly she is prepared to explain what a good broker should do for their client. Suzanne really knows this business and has weathered the storms of real estate. Emails and phone calls were always quickly returned. We we able to close our loan in 20 business days - amazing. Might have been faster if I had gotten forms back to her quicker. It was also great to work with a husband/wife team. Scott is an incredible Realtor and we had complete faith that he would find us the right house and handle the negotiations professionally.