Well I searched for jewelry appraisers on Yelp and for some reason Olaes Smith came up as an…read moreoption, but apparently they only do real estate! Thomas picked up the phone, was very friendly, and answered several questions I had about jewelry appraisals. His wife entered the room and they also gave me tips on ring insurance in the future. Their advice will actually save my boyfriend some money and give me more peace of mind. I really appreciated that they took time out of their day to talk with me. They were both very helpful and pleasant. Although I don't currently need any real estate appraised, I will keep Olaes Smith in mind for the future!

Good gentleman, very professional. He gave me good advice,…read moreso that I don't waste my money. very good work ethics.

Very unprofessional! He performed an inaccurate appraisal of my home and I had a happy and willing…read morebuyer for the sale price. His appraisal lost me the sale of my home. I am forced to wait longer for a new appraisal and buyer because of his mistake. I am considering seeking financial compensation for damages due to his terrible appraisal.

Dave is a very competent and fair appraiser. He is detailed, on time and timely. His knowledge is…read morevast and answers any and all questions. I can always count on him to pick up the phone and schedule appointments promptly. Andrea, Realtor(c)

Sidney helped me land a $16.250M deal as a Realtor. After calling multiple "top luxury appraisers"…read morein San Diego, none took the job when I needed comprehensive, and detailed data on arguably the most unique home in San Diego, except Sidney. He was excited to take on the challenge, and ultimately his report gave my client the comfortability to submit the offer and land the deal $1.5M under asking. He's my go to guy to say the least. Can't recommend enough!

Sidney and his team did a great job in every aspect. His appraisal was thorough and their pricing…read morewas fair. I recommend them.

After an extensive search - Found The Very Best! In addition…read moreto the highest amounts paid in San Diego County, The entire staff is so courteous, respectful & knowledgeable. Worked with Ms. Rosio whose knowledge is impressive, and her courtesy and respect are top-notch. Received the highest price for my deceased wife's rings, but also received honesty and kindness. The owner, Kevin, was exceptional. Even his son courteously directed me to their free parking at 6th and E Street. The have a customer for life. Contact them first or contact them last, but make sure you include them in your search for fairness.

When the Armanian/Arabic lady asked if I had a few mins to wait for the diamond tester, I didn't…read morethink the few mins would lead to 60! I know things of this nature takes time for an accurate appraisal to be done. But 1hr is just crazy to me. Wasn't even offered water or an apology. I literally told them my 2 kids are waiting in the car as well.

I recently came up with a semi complex (also pretty weird and personal) ring idea I wanted custom…read moremade, but without breaking the bank. I ran the idea past Shannon, and his wife, and instantly received the best feedback. Not only did they make me EXACTLY what I was looking for, but they were so enjoyable to work with. Whether you're looking for new jewelry, a repair, or a custom design, American Gem is 5 star. I will absolutely be back! *backstory* 10 years ago my husband gave me this amazing Obey costume jewelry ring. It once held a pearl but after extensive wear, that and the CZ's fell out, and the ring tarnished. I saved it anyways because it had such sentiment. I brought Shannon this tattered old ring which he brought to life. Not only by dipping it in rose gold () and replacing the CZs, but inside the skeletons palm is my Son's first lost baby tooth in an epoxy globe. I don't ever want to take it off again.

I was referred to Shannon by a fellow watch collector. Shannon provided a thorough report for my…read morewatches and was very knowledgeable regarding Rolex watches. I appreciate his time and expertise so that I could obtain insurance from Jewelers Mutual. Shannon also gave me rough estimates for various jewelry that I had in my collection for free. I would recommend him to friends and family for their jewelry appraisal needs. Thanks again Shannon!