We are having the worst experience. We checked in and the room was dirty. One of the single beds…read moreis warped and creaks really bad when you sit on it or turn while laying on it. The hotel staff is not responsive. They say no manger is on duty so there is nothing that can be done. They won't even call someone to roll in a different single bed into the room.?My opinion is to spend your money elsewhere! I would never recommend this hotel or ever stay in one of your hotels again. My roommate is sleeping in a chair. Unacceptable! The staff ought to be ashamed for not dealing with this problem!!! They need some leadership and training around here.

We were a big group so the Checkin took very long. The room surprised us with an outstanding view…read moreto the marina. Just amazing- our room is at the end of corridor so we have 2 big windows, from bed you can enjoy breathtaking view. I am Also very happy to have a good hair dryer in the room. The breakfast is very very well done- a big variety of quality food- I would recommend to change coffee though. The checkout is convenient - until 12. The wifi is free but not working very well for me.

Great value for the price! Everything was perfect at this hotel. The service was great and the…read morelocation was very close to the bus stop and beach across the street.

We had a late check in, in the middle of the night. Grand entrance with private parking within the…read moregates. The reception spoke several different languages and was very friendly. They arrange with staff that brought the luggage to the room. The reception was spacious and grand. The rooms was very nice with tastefull furniture. The bathroom had to sinks and lots of frosted glas. The shower contained booth a handheld shower and a rain shower. Very nice! The beds was very comfortable and big. We had a top floor apartment with a view towards the city and mountains. The balcony had a table, two chairs and a sun bed. The kitchen was good and the refrigerator was stuffed with drinks (at a cost) and water (free of charge). We didn't go for the all inclusive, so we don't have any feedback on the different restaurants as we only booked the breakfast, but that restaurant was AMAZING. Large dining room with several chefs working in an open kitchen were they prepared different dishes a la minuté. You choose the ingredients you desired and then they prepared the food. Each morning during the week there were different items for the breakfast witch kept it interesting each breakfast. The pool area was large with several different pool for all ages. The kids realy loved a pool with a large "balloon" (in lack of better words) on witch they could climb up on, jump and then jump/slide down from. It was so fun they jumped on in for hours (literally several hours) each day. Strategically the hotel had placed a very nice bar in that pool so it was possible to check on you kids and get refreshments. All staff we encountered were very nice, helpful and professional. A friend became light headed and nearly fainted one morning and that really showed how drilled the staff was in emergency situation witch was impressive. I can with out doubt give this hotel a 5 star rating! I hope your stay will be as good as ours.

This hotel is spot on. Easy to find in a convenient location. Lots of parking. The service from…read moreconcierge through reception is excellent. The rooms are well furnished, modern and well maintained. The food service has a vast range in a buffet style but with very efficient service. The pools ( there are about 12!) are all excellent. The children's pools are great at occupying the rug rats. One of the adult pools has a swim up bar.

Well run hotel with very attentive staff (for the most part), great food and an overall relaxed…read morevibe.

I loved this hotel. I was only here for three days in Alcúdia since we went to playa de palma for…read morethe next five.. I wish we stayed here the whole time instead. The staff was purely gracious. Received complimentary drinks from the moment we walked in! Had someone assist us to our room. They have great entertainment a live band every night. Beach was walking distance. The breakfast and dinner was amazing I looked forward to both the whole time. The hospitality in Spain isn't the best they can improve a thing or two, but this place was the epitome of excellent hospitality and class. I would definitely come back.

Absolutely beautiful and amazing hotel and resort. Room was amazing, the service was very nice and…read morehelpful. The location was perfect in Palma Mallorca! Would strongly recommend and hope to be back.

Best hotel ever....beautiful view, amazing customer service, a tad pricey for the food at the hotel…read moreor the room service so make sure to head out to the more reasonable restaurants in the surrounding neighborhood. Definitely an older crowd, which is somewhat nice because it is quiet and relaxing. Must go to the spa and ask for a sea view room.

This perfect little hotel is located about a 20 minute walk from the center of Palma. It's located…read moreoutside of the city, where it is much quieter. There is a small, narrow parking garage below, if you have the stomach for driving on the island. The lobby is simple but expansive with a bar and restaurant in the back. The rooms are standard with luxurious black marble bathrooms. The beds are comfortable, as well. Our only complaint is the AC is not on during the shoulder season - January and February so your room will be hot with your only relief of opening a window. Housekeeping is efficient but does not knock on your door at 7 AM. Bonuses are the restaurant across the street, La Chica Rosa. The tapas are amazing there! Across the street on the side is an adorable home decor store by the name of Deguayhaus. I wanted to buy the entire store!

The facility seems pretty new but it was so badly kept, it appears extremely worn out. The service…read moreis awful, the restaurant was closed for the weekend, only sandwiches were available. The room was extremely dusty, I wonder if it was ever cleaned up before. All in all, do not trust the 4* - it's more like two or three, and the Marriott brand has an absolutely no reflection of quality in this place. Same money will get you a better room elsewhere.

The views are spectacular. The pools are very nice. The wait staff is extremely nice. Overall I…read moredon't feel like I got my money's worth because of all the extra costs. Every meal is a buffet unless you eat at their 1 restaurant which costs extra. If you want an all inclusive drink it has to be something basic. Anything upscale is additional cost. Snorkeling equipment costs money to rent. There isn't much to do at the resort so we spent way more money than expected on going out & excursions. If food and drink are important to you I would spend your money somewhere else.

I booked this based on the many and extremely positive reviews online since I wanted to treat my…read moremum to a relaxing week in Mallorca. We booked the superior suite which meant that we had our own private jacuzzi and sun beds on our terrace. I specifically booked this hotel since it offered a twin bed set up, choose the twin bed option when booking and put an extra note that we would require twin beds (all directly via the Iberostar website). However, when we discovered after arrival that our room had a king bed, they told us that they couldn't change it that day. After a very uncomfortable night sleeping on the coach I asked again to change rooms and the process was difficult, in addition the specific staff member helping us switch rooms was plain rude. However, except for this one person I want to applaud the staff in general for being super friendly and accommodating. We called the reception several times with a request for extra champagne glasses, towels etc and they were quick to help us out each time. Also the staff in the restaurant is cheery and prompt. The food in the restaurant was not bad, but considering that you pay 200+ euros per person per night, I expected more than the standard tired buffet choices like pizza, pasta and salads. Highlights were: - the seafood buffet on Tuesday evening (note that this is only once a week), - the grilled meat selection (lamb chops and steak are delish), - the suckling pig with crackling (also only once a week) - the fruit selection. However, in general the buffet theme specialities are not executed very well: - the sushi quality was very low, it is like a cheapo supermarket pre-made sushi, the canteen at my work does better sushi, - the Mexican night: cold tortillas and no hot sauce - the Ceviche night: bland ceviche served luke warm - the kebap night (really? In a hotel which advertises their gastronomy?) Speaking of disappointments, there were two other minor things which made our stay a bit less smooth: firstly, my mum likes to watch Spanish tv (La 1) and our room had a tv in the main area which did not receive the majority of the channels. We had a technician helping but they never followed up, we were just given some random excuses e.g. the rain makes the tv unstable (a digital tv? What a joke! Why did the TV in the bed room work?) Secondly, our room had ants and a lot of it! I told the reception but nothing was really done and you would have guessed that housekeeping would also have noted? In general, the rooms, while having a practical and good layout, they feel a bit tired. In the end, I am probably not the target public for this hotel as I am not a big fan of package holidays, however, Iberostar Jardin Del Sol is not too bad, if they solve some of the minor problems listed above, I would consider going again if I was looking for this type of an experience.

Great spa! Adults only , Attentive staff (hot and miss at the pool, but otherwise excellent),…read moreaccess to golf, three restaurant options, fabulous pool (perfect temperature), breathtaking views, quiet neighborhood and great amenities made this a stand out experience for us. We took a cab to the beach club Baleanera Illiotea (not confident on my spelling) which is affiliated with the resort, and this was a wonderful experience as well. I recommend reservations for the beach club in advance. I had the Odyssey scrub and massage, which was so relaxing!

What an amazing place and the customer service is extraordinary. Super clean rooms great amenities…read morespa pool and restaurant. It's not in town but there is a bus stop right in front of the hotel. One of the best hotels I've stayed at by far.