I was referred to Dr. Jaimee Buchowsky by a friend and colleague. When I first called to make my…read morefirst appointment, the receptionist was helpful and friendly. She gave me good directions on where their parkade and visitor parking was. I found their office to be clean and modern with comfortable seating. They had me fill out a patient history form on an iPad which I thought was very techy and also environmental friendly. The dental hygienist that worked with me that day was very professional and friendly. She took numerous x-rays and photos of my teeth. She made me feel at ease and explained everything that she was doing. She was very gentle and answered all my questions which I appreciated! After examination by Dr. Buchowsky, I found out I needed to be referred to a periodontist. The referral appointment was set up at my 2nd appointment by the receptionist. I asked her if my dental plan would cover the referral and she said she didn't know. She told me that I had to find out on my own. With my previous dentist's office, they had always made sure I knew what was covered and what wasn't based on my group policy. It was not busy at the front desk (2 receptionist staff) so I had asked the receptionist to call the periodontist's office to find out from them what would be covered and she did not look the least bit pleased but did it anyways. It turned out that the visit would not be covered under my plan. Knowing this information ahead of time would be helpful so I could at least know what I would be in for. I think many dental offices can money grab from their clients with all the different codes they put in for claims (as per CBC documentary/expose that I saw a few years ago). I think being informed with costs and what services would be provided are all great questions to ask. I felt that the reception staff did not go above and beyond to meet those needs and for the amount of money I spent, I am somewhat a little disappointed hence the 3 stars. I liked my new dentist and her hygienists very much and I hope I will be able to change this review.

I've been coming to this dentist with my family since forever and every time we have an…read moreappointment, we always leave happy and pleased with the service. We're always greeted with a welcoming vibe no matter what.

I barely Yelp anymore, but I recently had an amazing experience at Westmount Dental and wanted to…read moretell folks about it. After not seeing a dentist for like at LEAST two and a half years when I still lived in Calgary (and only because it was kind of an emergency), I decided it was high time to take advantage of my benefits plan and book a cleaning somewhere. Thanks to some good online reviews, I found this little gem of a practice. I checked in for my cleaning, and left my info for benefits with the front staff who took care of everything for me. My appointment started promptly. I let my hygienist (Ana?) know it had been awhile and was not made to feel guilty or anything for going too long between cleanings. She was friendly, very knowledgeable, and verbalized most steps of the cleaning as I am SUPER FREAKED OUT BY TEETH THEY'RE SO WEIRD YOU GUYS. Anyways, she advised that I see a dentist soon for a full checkup & for a filling on a cracked tooth. I reentered the front office, expecting to make an appointment somewhere in the near future, but one of their dentists, Dr. Chiang had a cancellation and they were able to fit me in ON THE SPOT. Dr. Chiang was thorough & awesome. Two hours from start to finish, I left with clean teeth, the peace of mind of having a full dental exam, and TWO FILLINGS. I also had a very frozen mouth and was very embarrassed and none of the staff laughed at me even once as we finished the transaction. I loved how friendly this office was, and I LOVED that they handled direct billing for both of my coverage plans (Great West Life, and Blue Cross). Going to the dentist is one of those adulting things that really stresses me out, and I really did feel at ease. Would recommend! :)

I was a patient at this clinic for approximately 25 years and trusted them with my family's dental…read morecare. Unfortunately, my recent experiences changed that. After my longtime dentist moved away, I was unhappy with the quality of some of the dental work I received. Some fillings felt rough and made flossing difficult. I also had a cavity that was not treated, and it later became painful enough that I needed antibiotics. My current dentist told me she did not know why it hadn't been filled sooner and that treating it earlier likely would have been easier on the tooth. I also felt pressured into having a tooth extracted without fully understanding all of my options at the time. Looking back, I wish I had sought a second opinion. When I brought my concerns to the clinic, I felt they were quickly defended rather than fully listened to. That was especially disappointing after being a loyal patient for so many years. The office itself was clean, and the staff were generally courteous. However, trust is very important to me when it comes to dental care, and unfortunately I no longer feel confident continuing treatment there. For that reason, my family and I have decided to seek care elsewhere.

The team at Clearwater Dental is 10/10! I recommend choosing this dentist clinic if you're looking…read morefor someone who will care for you, your smile and your emotional health regarding dental work. Anna Marie, Lisa, Cindy and Dr. Der are outstanding professionals who care about their patient's experience. I had some dental work that I was nervous about proceeding, and the care and attention they provided and follow-up to ensure my recovery was going as planned was top-notch. Again, I highly recommend this clinic, especially for those nervous about dental hygiene. - Suzanne

Great staff and very friendly receptionists. Every service provided here is professionally done and…read morethorough. Prices across the board are fair and coincide with the Alberta Dental Fee Guide. I appreciate that this office reaches out through text and email. As well as direct billing my Blue Cross and sending me receipts though email adds ease of use when claiming other costs. Dr. Nathan Der is informative of the work he does, and that work is always exceptional. Will continue getting work done here as it fits all my needs

These guys are great :) everyone here is super friendly and kind, and I actually feel like I know…read morewhat's going on with my teeth after coming in. Believe me when I say I've been through quite a few dentists* where that hasn't been the case and I've really had to fight for control of what happens to my mouth, but each time something's been going on here the dentist and hygienists have been very clear with me about the problem areas and recommended solutions. Overall excellent experience each time! *(and orthodontists)

I've been going to this Dentist for over 6 years. They are…read moreincredibly good at what they do! Dr. Hart and his team are amazing. The Dental hygienist's are the best in the biz. I walk in, they know me, they treat you like family and all in an incredibly safe environment. I have an overly sensitive gag reflex and they know how to work around it and help me through it. Seriously Dr. Hart should have his own YouTube channel. He narrates the entire procedure and his obvious OCD makes every procedure perfect. The support staff are equally attentive to detail and make you feel like your a member of an intricate dental dance. Thank you all for putting yourself on the line for my physical heath.

I was told my check up and cleaning would be $100 out of pocket. After the services were completed…read morethat number doubled to $200. To make matters worse, they forgot to take my panoramic xray and had me take it at the very end. The dentist didn't even bother looking at it. I also inquired about the free teeth whitening kit that they offer, and was told it wasn't worth using. The visit felt like a scam and I won't be returning.

I went to have my teeth scaled. I left with no discomfort at…read moreall. I would never know my teeth had been worked on. I was asked several times if I was doing OK while being worked on. They really do care. Every time I go I am always greeted with a smile from the receptionists. They are always pleasant. I am a senior with no dental plan. They are more than fair in the pricing. I would never go to any other dentist. And have recommended them to everyone.

I've been seeing Dr. Jake for quite some time, and I've had a consistently positive experience. He…read moreis friendly, knowledgeable, and takes the time to explain everything clearly. I highly recommend him to anyone looking for dental care

Very good dentist and staff ...I am not a good patient as get super anxious and the freezing makes…read moreme feel really unwell ...Dr Parmar listened to me and was very understanding and helpful ...stopped when I needed a break...this clinic is all about the patients and the customer service ...they are flexible and willing to help .

I've been to five different dentist offices here in Edmonton, each one had its pros and cons but…read moreuniversity Dental was by far the best. Each time I have been the staff have been very friendly and kind. They answer all the questions I have about the process they will be doing on my teeth. The location is in a great spot and the building is very clean and kept proper. The only complaint I would have is that I had to sit for quite awhile in the waiting room before my apointment. Dr Fedoretz was very kind though and made great conversation while I was getting my dental work done. Overall super happy with university dental. I will continue to go here and get my teeth work done

I can't say enough great things about this dental office…read more Before I even went there, the receptionist over the phone was incredibly helpful and informative. She organized all of my insurance coverage, even calling them to get more information. I thought I had just got her on a good day. Nope! When I went in for my appt she was there and was just as awesome as well as all the wonderful ladies behind the desk. Not to mention they have the newest and coolest massage chair I've ever been in! So that gives them a 5 start just for that! Once all the insurance was cleared up and I went in for my appt it continued to be extremely enjoyable and fun. The doctor is extremely knowledgeable and helpful. He makes sure you understands everything. Not only is the doctor so smart and great but Lori my hygenist was equally as amazing. I have bad anxiety about pain and they did absolutely everything I could have asked for to keep the experience as enjoyable as possible. This is absolutely my neq dental office from now on and my husband and I will also be taking out children there because it is just that great!! So happy I found them!

As always, Norwood Dental goes above and beyond!…read more I brought my 9 year old in for back to back appointments with me today and much to our surprise, Mrs. Claus was there with goodies and real shedded reindeer antlers! She read books to the kids and really just interacted one on one phenomenally! Today was my first time seeing one of the new dentists at the clinic, Dr. Emily. She was fabulous, easy to talk to, and gentle. Kelsey was our hygienist today and also a gem. Really can't say enough great things about this dental practice. Follow them on social media and you'll quickly see how involved they are in the community and how well they treat their staff.

I've been scared of the dentist all my life. It got worse through the pandemic. Dr Emily is so…read moreincredibly supportive and understanding. I trust her 1000%. The other staff are also absolutely wonderful. I have nothing but positive things to say. Thank you Norwood!!