I called them at least once a week starting the week of thanksgiving 2021 and never got an answer until January 2022 only to find out on February 2 2022 that they never filed my 2020 taxes and never reached out to tell us! They tried to blame me for their failure to file and have yet to send me my documents that I've asked for so that I can get them done elsewhere. I am very displeased with them and hope that their laziness and ignorance never hurts anyone else! read more