Every year my family goes up to Thornbury to go to Blue mountain. We usually eat out since it's like a nice mini-getaway. This year we ended up trying this place because of the decent reviews and it is literally less than 5 min from our resort. This place serves typical pub fair, and on the weekend it has open mic night and live music.
The place looks nice, it's in an old cottage house. The food was decent, large portions, but nothing to rave about. If you're not starved for food or having appetizers or dessert i would say that the entrees are large enough to be shared.
My major issue with this place wasn't the food or ambiance, it was our waitress. Maybe if we had a different waitress i would rate this place with 3 stars, being just average, but unfortunately the waitress made the entire experience pretty shameful. To avoid writing up a complete bash of her capabilities the bottom line is she forgot things, she was hard to get a hold of - pretty much MIA our entire meal - and did not bring us items we ordered. It was like she was very sloppy and absentminded. And to add the place was NOT busy, practically half empty.
I will give one example of the service because this is a huge pet peeve of mine...when she dropped off the meals I asked for mayo for my burger. She said "we dont have mayo but we have garlic mayo, is that ok"...so i said yea no prob. Usually garlic mayo should cost more but since she offered it in place of regular mayo which should come on the burger anyways i figured it probably doesnt have a charge. When we finally got the bill we saw that there was a charge and asked her why she didn't tell us and assume we were ok to pay it. She said "oh garlic mayo is always charged at like all places". I told her "but you need to tell customers that there is a charge especially if you're going to offer it in place of something that shouldn't have a charge". She didn't change the bill or apologize so this place gets this bad review and she got no tip.
Fair warning...place is mediocre at best for food, but for your sake of a good experience please avoid waitress named Jess. read more