アラモアナセンター3階にある アラモアナセンター3階 オリジナルのアクセサリー専門店です。。 小物やバックもオリジナル商品を扱っています。。 とてもかわいい商品から チャーミングな商品まで 素敵なデザインが多く ラインナップもたくさんあって 組み合わせができるブレスレットなど 迷ってどれも欲しくなる商品が多いです。。 今回はブレスレット3点。。 ネックレス1点。。 その他2点ほど購入しました。。 スタッフもとても親切丁寧で いろいろと説明から在庫まで すぐに対応してくれました。。 ホノルルに行った際には 必ずチェックするお店です。。 read more

The charming place... Love browsing at Brighton as many items represent a timeline or a theme which is a fun way to represent/express yourself or to find that gift to celebrate it all. This Ala Moana Center location is on the third level near Target and the outdoor playground area as the numerous times I've been here I just couldn't believe that I haven't given them a review yet...it's the retail therapy working which it certainly does and the staff here is a delight to inform you of the sales/specials they have along with the many different items you may be looking for. The discounted/sale items are found in the back near the checkout counter though what got me on this visit are their charms and to see them strung on shoes was the cutest thing I've seen since I'm not really a Croc wearer this is a cute alternative item. Lots of totes and accessories are found here as well and since it's the only shop on the island getting that item is easier as I'm a touchy feely kinda shopper. Thank you! read more

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Walked in on a random Sunday only to be greeted by a gem of a sales associate, Teri. You truly have an awesome person representing your company--you can really tell how much she knows her stuff & the pride she has in who she's representing. Thank you Teri for letting me know about the "Commotion Party" option, definitely bringing my girls here soon! Mahalo mahalo. read more

The spouse tasked me with picking up two Christmas gifts which is how I ended up at the only Brighton store in the 808, located at Ala Moana. THE MISSION: After being texted a picture of a specific locket, I headed in and showed one of the friendly associates my phone. I lucked out as they were in stock. Now came the arduous process of trying to make specific emailed-in photos (to the store's address) fit into the lockets. We encountered hiccups of cutoffs and pixelation, so some compromises had to be made. OVERALL: Excellent and patient customer service. Fine product line at affordable prices. read more

I think there is only one Brighton on the island. And you can find them at Ala Moana center. They have some really nice things, the jewelry almost comparable to pandora. The bags and wallets are nice but they are so expensive. I can't afford them. I love their black Friday tradition if they still have it ~The grab bags. read more

There is a guy that works there that has NO personality. He acts like he owns the place & gave me the kind of look of "what are you doing in this store"!! Let me warn you....customer service is NON EXISTENT!! Workers are busy standing around talking stories to each other and be prepared, if you ask for help, they make you feel like you are a bother. So sad because they have beautiful costume jewelry, if only the workers took a class in customer service, the whole experience in this store would be awesome!!! read more

During the week of the Christmas rush of last minute shoppers I popped into this store out of pure curiosity while going through the mall. My friend's birthday was coming up right after Christmas and I wanted to get her something nice, but had no idea what. I wasn't sure how keen I was on the idea of getting her something silver, but thought that I had nothing to lose. Plus the store didn't appear to be a madhouse like other stores full of their last minute shoppers, so I figured that it wouldn't hurt to just go in and look. I was immediately greeted by a friendly worker and given a bottle of water to enjoy while shopping. I felt great walking around the store and not having a worker hover while I looked around. The store was full of a lot of heavy weight beautifully carved charms, key fobs, zipper pulls, and jewelry. I was immediately drawn to a beautifully carved set of three intricate (and sparkly!!) crosses hanging on a key fob, and knew that it was the perfect gift for this particular friend. For $30 I felt that it was well worth the money noting the detail and quality of the silver. To make a long story short, I walked out of there completely satisfied with the great customer service I received along with a beautifully wrapped gift for my friend! The salesperson wrapped the key fob in tissue and placed it into a cute heart shaped colorful brighton tin. Then she wrapped the tin along with a gift receipt in a cute little envelope into more tissue and into a nice brighton bag and tied a pretty bow onto the handles. They made it that much simpler for me where all I had to do was add my card and the gift was good to go!! I can honestly say that I will definitely consider shopping there again if ever another beautiful detailed silver gift is needed for a female friend or relative. =o) Food: N/A Service: ***** Ambiance: ***** Value: ***** read more

CHARM BRACELETS!!! NECKLACES!!! BAGS!!! My aunty gave me my first Brighton bracelet. It was really pretty with the charms. After that, time and again--I would be given charms to add or to use on its own. Because each of the charms were pretty, I decided to look up Brighton online. I was hooked and made it a point to go to the Ala Moana location because I wanted to buy a necklace as well. Almost 8 months later as of today, I finally ventured into Brighton Collectibles after looking up the Ala Moana map online since I was going there during my lunch hour (Time was of the essence and I couldn't waste my valuable lunch hour...I was on a mission to buy a pretty charm). Plus...I strategically planned to go to Brighton's then stop by OnotoGo Lunchwagon afterwards. Charms and Spacers: $8-$30 Bracelets: $20 and up Necklaces $25 and up I didn't get to check out the bags or wallets but they had a special going on. I am not sure if this correct but if you bring in good bags, they will credit you to where you can use that to purchase a Brighton item. The sales associate, Tanilei, was very helpful and patient as I was deciding what to buy. She even gift-wrapped my items! She even offered me a bottled water, which I declined (I later found out from my co-worker that these are Brighton Bottled Water!) and now realize that I should have accepted the bottled water. All in all, the customer service was GREAT!!! It doesn't matter to me that I walked out of there $200 less from my checking because I know I'll wear these frequently if not on a daily basis. Ladies and Gentleman, if you are looking for gift for any occassion, this is one place that I highly recommend because I know I'll be returning here. read more

This experience in Brighton was completely different from my last one. The last time, which was a couple of years ago, I, as well as other customers in the store, was basically ignored by the employees who seemed more interested in chatting with themselves instead of actually doing their job. Anyway, with my previous shopping experience in mind, I walked in expecting the same type of "service." I couldn't have been more wrong. Michelle greeted me right away and asked if I needed any assistance. I informed her that I was looking for a charm bracelet/charms and she proceeded to show me the different types they had available. She was so friendly and helpful. I will gladly come here again when it's time to add more charms to my bracelet. read more

Weird vibes in the store. Got a bracelet because there was some kind of charity connection. It rusted. read more

I have never in my life received such HORRIBLE customer service! I had never heard of Brighton, but a friend mentioned they had pandora like bracelets and charms. This was in September. Flash forward it's now middle of November and I need to get our Moms a Christmas present... convinced my husband to come look and decide. We stopped at Brighton and he really liked the bracelets, looked a few more places and definitely decided that was the best idea.. multiple present possibilities! When we came back we were NOT greeted and treated as if we were more in the way. We then decided to wait for help... which NEVER CAME! Sales associates passed by without ever acknowledging us... then OLDER customers walked in and the sales associate practically ran to them! Letting them know what the days special was!!! What!? We've been in the store 15 minutes with no greeting, no notice of any "deal"!!! I guess we're just too young and dressed too "ghetto" to be acknowledged or helped. Ridiculous! read more

Only giving Brighton 1 star because I can't give them 0. Went in the other day with my wife. Four customers were in the store. The workers in there did not greet or acknowledge anyone. We waited and walked around a bit but there was no "hello," no offer to help, no offer of bottled water (which they are supposed to do), nada, nothing. How do they expect to make any sales when they treat their customers so rudely? HORRIBLE customer service. Will not go back. read more

The best customer service ever!!! We got greeted in 5 seconds...very helpful as I asked many questions...we walked around and got a good look of everything, even a walk through of the charms!!! Without the feeling of pressure to buy their products!! I ended up getting a bracelet and because they new it was a gift, the lady whited out the price and wrapped it!! Sooo awesome!!! Ready to go gift!! Love the friendly workers, love the entire place!! read more

Went to the Ala Moana store and normally the girls are pretty helpful, the cashier, Dee was very nice but my only gripe is that out of all the times I've been there, and mind you I always purchase at least about $100 worth of items....they've never offered me as little as a water! This is fine... but when they are offering other customers in the store (while I'm there mind you) a greek yogurt with fruit and never even offered me at least a water something is wrong!!!!!! They shouldn't favor certain people over others!!! Wish there was another store I could go to. And this is suppose to be a "christian based store?" !!!!!!!!!! :( read more

I try and visit every Brighton store and this one was a delight...friendly and helpful staff, good selection, and excellent Brighton vibe

I'm not a Brighton collector, and only came here to purchase something for my colleagues. They have the Hawaii specific state bracelet here, so stop by if you are looking to complete/add to your collection. The sales people are very helpful, but the store was a bit small/cramped for me. Note that you can't call to order the Hawaii state bracelet over the phone, but I would call to check if they have it in stock since they were low on inventory when I went. read more

CHARM BRACELETS!!! My Mom started me on a charm bracelet from here as one of my Christmas presents. After that I was officially HOOKED! They have super cute charms and spacers ranging from $8.50-$35 (I believe). It doesn't sound like much per charm, but believe me! It adds up! I got the slider bracelet and I pretty much filled it and my total (not including tax) came out to a little over $400. Yikes! But I absolutely love it! The customer service here is AWESOME!!! They are all so nice and friendly. I feel bad asking them to keep rearranging the charms on my bracelet to see what looks the best, but they don't mind at all. They are also very helpful when it comes to helping me make decisions on what charms look good together because I can be very indecisive. :) Also If they don't have a charm in stock they can take down your name and number and call you when it comes in and hold it on the side for you to pick up. The last 2 times I came to this store they were offering a free starter bracelet with every $50 purchase of charms. read more

Great warm welcoming workers and comfortable atmosphere to shop around. She(Jamie? I believe) was helping me with perfect amount of talk too( she is watching each customers really well(some customers are super needy, others are ok with little chat... It's totally depend on the situation!!) I had great time over there and made me feel like I want to come back to the shop again. This is my second time visiting the store because I love their products. I will go back again, because of their great products, AND more likely, their customer service I got today. Nowadays, we can buy everything online, what makes you go into the store?? One of the biggest reason for me is, to have good time and appreciate to buy the products through real communication with real person in front mahalo read more

Horrible customer service! Received a bangle bracelet for Mother's Day and after only 2 months, two of the stones came off. Tried to return it to get a store credit but was immediately told "No" to my request. I was informed by Michelle that they could send it off for me to get fixed which would take 4-6 weeks. I will never shop there again! read more

I went online to see if their large wallets could hold an iPhone8Plus; their description implied that it could. Instead of ordering it online, I called the Ala Moana store. Michelle told me to come in and see if my phone would fit; she said she'd hold the one they had for me. I did go to the store, and it did not fit. Michelle showed me other options. I went with the Kora Mini Utility Bag instead, which, in addition to being cheaper than the large wallet, is more versatile. Everyone there was very cordial and helpful. read more

I've been wanting initial/letter charms for my bracelet for my months. I found the cutest letter charms at Brighton but they were out of one of the letters I wanted. Kainoa was super helpful, called the factory for me the next business day and called me right away. He was very patient, hard working, courteous, and professional. When I got my order in, Billy was very friendly and helpful. He kindly wrapped my charms in a beautiful adorable package. The workers there were super friendly and nice to my young rambunctious kids too!Thanks guys!!! A+! read more

Service is great when you are known to them otherwise you can walk in, around and leave feeling ignored. It's a very small store so it's not acceptable. I dont normally give an opinion about retailers however because the items are very expensive for costume jewelry here I am. As we try to age well, Brightons bangles dont. I've become so disappointed and discouraged I'm thinking twice to buy especially for my girlfriends. So many times the bangles change color and colored pieces fall off. The latest my girlfriend's bangle cracked in an odd area, not by a joint piece. We are very mindful not to get them wet, we don't wear perfume and wipe it clean after wearing. I haven't had problems with the earrings or charms.....not yet. read more

I LOVE this shop!!!! The customer service is always wonderful. I like to browse through their charms and jewelry. I always find something small to pick up for myself. I think their charm bracelets are the perfect gift to give a bff so that you can just keep on giving new charms. They have a lot of cute bags and purses also, but those are a little pricey. read more

I've been in the store a few times from my last review and noticed a great improvement with customer service. If it wasn't for their beautiful bracelets I would never return to the store. I wish I got the lady's name who was so kind to offer my husband refreshments while he waited for me. I loved her bubbly personality and you could tell she loved her job. Their bracelets are to die for. Even though I've last given them a very bad review. I have referred several coworkers and no one walked out empty handed. read more

Just got my new bracelet that I was looking for on a certain design and yay! i found that inside the store and it's so cute and pretty! Love the design of the bracelet, next time i'm gonna visit i will get a necklace to match on it! I love the atmosphere of the shop! And the service the guy gave me is really good! and so the others too! That's all! Thank you! And really liked the bracelet i got! Good job! read more

THE WORST CUSTOMER SERVICE EVER!!! I walked in and NO greeting. Three workers, four customers, me included. Walked around, asked if they had more necklaces...pointed me to where the necklaces were. Then walked away and decided to talk to two ladies sitting down. Continued looking around, still no one asked if I needed any help. Disgusted, I just walked out. Went to Vera Bradley, way better service, decided to try Brighton again. NO GREETING!!! Got one star when should've gotten no star. Upset, you bet I am. Went to this store on 4 different visits, and only once did I have a greeting and help right away. read more

I guess the workers choose their favorite customers to help. I just wanted to pick up something for my mom's birthday because she likes this store and no one greeted me or even asked me if I needed help. The workers just talked to their favorite customers and to each other and they SAW ME and didn't care. I thought the bracelets that look like the pandora ones were cool so I wanted to ask someone to open the case with the charms, but I felt like I was going to bother them from chatting with others. So I left and of course no one said goodbye or thank you or anything. I'm not invisible, the customer service is just terrible, so if you are planning to go there, just hope they like you and maybe they will help you (: read more

I have visited this store a number of times, but this was the first I've ever experienced such a rude salesclerk. I had purchased two items about a month ago and one of the backings on the earrings was loose so I took it back. Her response was "well, what do you want me to do with this?" In a very rude tone. Then she said there was nothing she could do about it. (There were no other customers in the store at the time.)She finally offered me a pair of extra backing, handed it to me, and didn't even apologize that I had to make the effort to go back. I normally would have thanked her, but I just walked out. This was on 3/17/17 about 12:30 pm. read more

very nice to my mom today when she exchanged the bag i got her. she got a different bag, another charm for her bracelet, and still has credit left over! she took over an hour to choose, though, but lorna helped her out. plus got free water! read more

Brighton has really bad customer service! I've shopped there numerous times and I am never ever greeted or aknowledged. They're lucky I love the jewelry and that keeps me coming back. But after today's visit, I won't be going back. I asked the sales associate Jill for help with the charms and she made me felt like I was wasting her time! She helped me on my last shopping visit as well and she had the same bad attitude. I do notice that everytime I go in there, the associates are talking among each other and I've never seen the store busy at all. read more