I had Rapid Cleaning come for a move in cleaning service. We gave them a list and was quoted for 3…read morepeople for 2-3 hours and it ended up being 3.75 hours. They were also an hour late for the service. That I don't mind per se. I just wanted good service and a thorough job. Some of the items from the list was missed and not all the areas cleaned were as well cleaned as I would like. I ended up going over 90% of the space again. Maybe I have high standards. But since I'm moving into a new home and it's the first time I hired a cleaning company, of course my expectations are high. It wasn't even a very big home too (just a condo townhouse) and the place wasn't trashed, it was just dirty so I am surprised it took so long. I give them a 3 star instead of 2 star because I can tell they tried. They came from another job and it was late afternoon early evening already so they must have been tired. I figured for a really thorough job up to my kind of standard it would probably take 5-6 hours or so. I think they are more suitable for routine cleaning and may not be the best choice for move ins and outs.

Fernando and his team are excellent. They are truly about customer service and ensuring you are…read morehappy with your cleaning. I've tried several independent cleaners and cleaning services before and I am very happy with Rapid Home cleaning service. I started with Rapid many years ago and made the mistake of changing due to price. Unfortunately price came with the service you received. After many attempts at finding the right match, I came back to Rapid. They are timely, professional and always make an effort to get to know your family and home. My dogs love the crew that comes in. The scheduling is also quite good. Many of the other cleaners I've had could never work with my requests for days but Rapid was able to accommodate right away. Overall I'm pretty happy with Rapid.

I have been using Toronto Eco Cleaning (formally Good Karma) for five years. My roommates and I…read moredecided that hiring a cleaner saves relationships, and I can safely say that it was worth every penny. They are fantastic - Sherab will even clean the stairs and landing outside of our apartment. I really like that they are conscious of the environment and bring their own cleaning supplies. Tsering is also very flexible, and always manages to find us an opening, even if it's short notice. Highly recommend.

Decided to treat myself after a long week of work to a cleaning of my apartment. I moved around my…read moreweekend plans, as my booking was confirmed, and they assured me they would come in on the holiday Monday. 15 minutes after my cleaner was supposed to show up, I gave them a call only to have the owner tell me that we never confirmed. I forwarded the email with her confirming my time and address, and she didn't have anything to say. I received an email saying she forgot to put me in the schedule. I will not be calling this company again.

Absolutely unacceptable service -- avoid at all costs…read more I hired The Cleaning Authority to clean my new home before move-in, and it turned out to be one of the worst service experiences I've ever had -- and I paid over $500 for it. Because I couldn't be present, I trusted them to deliver a professional deep clean. Instead, I walked into a space that was still visibly dirty, unhygienic, and nowhere near ready for living. Cabinets were full of grime and old food, countertops still greasy, the dishwasher door was coated in dried residue, and baseboards, drawers, and tiles were untouched. They tried to claim the job was "signed off" -- by my uncle, who was only there to let them in and not informed about what needed to be inspected. That excuse is as weak as the cleaning. When I contacted Richard, the owner, he admitted the job was substandard, offered me a measly $50 refund and a future discount, and promised to follow up via email -- which he never did. Total ghosting. I've since filed a complaint with my credit card provider and provided photo evidence. The lack of professionalism, accountability, and respect for customers is appalling. If you care about your time, money, or hygiene -- look elsewhere. This company clearly does not stand by its promises.

- Absolutely worst service ever - Never book a cleaning service with this company "Cleaning…read moreAuthority" I called and booked an appointment with them for cleaning our 2 BHK condo in mississauga. I did not get any confirmation of the appointment until they called me a day before. I asked for the quote how much they would charge for a 2 BKH condo and the call centre person did not give me the full quote instead gave a quote of 55/hr. I again asked how much time would it normally take for cleaning fully and she mentioned it would be a minimum of 4 hrs and cannot confirm on the exact time needed. I was in assumption that they may take 4-6 hrs for the full cleaning as it is 2 BHK condo. I would never expect it would take more than that. However, there were two ladies came for cleaning. Both were untrained and non professionals. One lady was little aged in 40s and was cleaning and the other was jus in 20s and don't know what is cleaning. She was cleaning like as if playing. They started the cleaning at ~ 1.30 PM and ended up at around 8.45 PM. I could not stay in the unit as they were cleaning, instead I was in my friend's home jus 1km away. I visited the unit at around 5.30 pm to check out if the cleaning is completed (at this moment, its 8 work hours). But they were only done with 1 rest room, hall and 1 bedroom and the second rest room was in progress. Then I visited again at around 6.30 or 7 pm and found that they were only done with 2 rest rooms, hall and 2 bedrooms. I gave preference to start with Kitchen and Rest rooms but the kitchen was untouched until 7 pm. Then when I finally visited at around 8.45 pm they said they are done and the burner cook top (glass) was not at all cleaned. They said they do not have any cleaning liquid to clean the burner cook top. Finally they said they are done and asked me sign the closure form. I have complained that I am not satisfied with the cleaning time taken and kitchen cleaning to the call centre. Later when I spoke with the manager regarding the charge for the cleaning, he told me I will be charged for for the full amount for their work hours (15 work hours - CAD 932.25) which I feel is a non sense for a 2 BHK condo. I called and complained again and they didn't care much. Its not ethical practice to force consumers to pay even if they are not satisfied with the service and jus because they believed in you, you made them to pay for nearly 1000 CAD whereas we had a quote received for around 250 CAD. - Absolutely worst service ever - **** ***** *** ********* *** ****** ***** ******** ******** ***

I manage a medium sized office and have enjoyed having GTB come in for bi-weekly cleans. When it…read morecomes to communication, Lee and his team are fantastic. They are always open to feedback and are eager to find out if there's any way they can improve. I can't think of any areas where they are lacking though! It was not until I hired a random, lackluster cleaning company to clean my personal residence that I realized how good my office has it with GTB. It is nice to come in on Wednesday mornings to a sparkling office. Keep up the good work!

I'm happy to say this was an excellent experience with a cleaning company. I've been sick which is…read morewhy I needed to hire a cleaning service - and my first few attempts failed miserably. Because of my unhappiness with the other companies I had tried I was quite hesitant to give Geoffrey a whirl. Now that they've been here all I can say is I wish I didn't hesitate so long! My cleaning was a few days ago and I'm still finding little things they did that I never would have expected - and those things gave their cleaning that extra wow factor. Perhaps most importantly they made communicating with them easy, reassured me I wouldn't be disappointed and were very transparent with the costs - which meant no unpleasant surprises. All in all I'm thoroughly pleased and wouldn't hesitate to recommend them or hire them again!

They cleaned two large refrigerators and freezers. Linda was punctual, friendly and she did a great…read morejob. The cost was very reasonable!

Subpar cleaning service, poor customer service, lack of honesty. Try to avoid this company…read more They missed some spots and when I complained to their office they claimed: "Kitchen drawer is not part of cabinetry". They refused to offer any discount for not doing what they should have. They are also not honest and do not stick to their quotes.

I recently used Now It's Clean for house cleaning, and I'm very happy with the results. The team…read moredid a great job cleaning the entire home and paid attention to the details. Everything looked fresh, clean, and well organized when they finished. Professional service, friendly team, and excellent results. I would definitely recommend Now It's Clean for anyone looking for reliable house cleaning.

They were good, the cleaners were friendly, they cleaned my apartment while I was at work,…read moredefinitely recommend them.

I can't thank you enough! The ladies were outstanding and the place looked immaculate! The place…read morelooks like no cats lived there! My friend was very happy to come home to well cleaned home after his surgery :) I will absolutely use your services again! Highly recommend Toronto Shine Cleaning!

Terrible. Was well over $300 for a 1 bdrm apartment and they didn't clean the kitchen. Drawers…read moreare as shown. Instructions said to clean kitchen cabinets but the terrible customer support said "I didn't specify INSIDE of cabinets" and that would be extra so they didn't even open them. So I had to clean them myself. Don't recommend. They don't back up their work. ------ They just replied and in a quite snippy tone told me to review the email and doubled down on you didn't specify this task. Even though I have clearly written "kitchen cabinets" on my instructions From my order: Clean floors, windows, blinds, walls, bedroom closet. *Kitchen cabinets (new but dusty). *. Entire Bathroom