Great product, excellent customer service. They provided rollers blinds and installation to all my new windows. I will definitely go back to them whenever I need new window coverings. read more

My experience with Brite Blinds is in complete contrast to the previous review. I was referred to them by some neighbours who said they were excellent. Farid, the local rep serving our area is a pleasure to deal with and very professional. He called to arrange an appointment and arrived on time with a big selection of blind choices. Measured everything correctly. All done and installed in 2 weeks! Tyler, the installer did excellent work. Brite Blinds were half the price of my previous suppliers and although only installed yesterday, I am very happy with the quality of the blinds and the work carried out. read more

for the past five years or so we have taken our horizontal blinds to Brite Blinds for cleaning. they always do a great job and have them done when promised. next year we will be installing new windows through-out the house we will be going to Brite Blinds for new window coverings. :) read more

I have purchased 2" faux wood white blinds for my house as well as their black out roller shades for our bedrooms, and a new gorgeous roller shade for our patio door. I have also used their blind cleaning service and was thrilled that they came back looking brand new after a dusty home renovation. I couldn't be happier with their products over the years, service, and pricing!! I am a professional Realtor and recommend Brite Blinds to my clients. To date, all my clients that have used Brite Blinds have have been just as happy as I am. Great prices, quality, and fantastic professional staff. And all appointments and install dates over the years have been as promised :) read more

Brite Blinds Review... Sunday August 23, 2015. Ladies & Gentlemen, I am giving up 45 minutes of my day off to tell you about our experience with Brite Blinds Canada. If you don't want to read until the end I completely understand, but I do hope that you will take my advice when I tell you that this is NOT a company that you want to do business with. If I can just save one of you from having to go through the issues that we have had with this company, then this 45 minutes will be worth the effort. Here is our experience... We we opened our new office last year in Calgary we knew we were going to need some window coverings. We contacted Brite Blinds Canada and their sales representative, Gina Evans arrived on May 2, 2014 with her samples. She was polite and courteous and showed us several styles we were interested in. We placed an order and we were told that installation would happen in three to four weeks. The first Installer arrived on July 18, 2014. That is eleven weeks after the order was placed and seven to eight weeks late. Three of the blinds had to be returned to the factory with defects. None of the blinds we actually cut to the sizes we requested. The second installer arrived during the last week of August 2014 to install the Blinds that were returned to the factory due to defects. We started sending emails to the company complaining about the blinds falling apart, not being installed properly, and the adjustment cords snapping in multiple places. Phone calls were directed to different people who all stated that they would get back to us. All we received in return was silence. I should mention that because of these issues, we withheld the final payment for the blinds and the installation. As Brite Blinds refused to address our concerns or even return our phone calls. The Brite Blinds Canada referred our file to a Third Party Collection Agent - Credit Management Corporation from Vancouver British Columbia. Anybody who has ever had to deal with these thugs can understand the frustration one will experience trying to explain to them that there is a reason why we have withheld the payment for the poor quality product and extremely poor service we received. Credit Management Corporation's head thug, a Mr. Michael Murrell. This guy is a condescending prick of the highest order. We attempted to offer settlement several times but this guy insisted that we pay the full amount and refused to discuss the poor quality product and lack of service with us. To make a long story shorter, CMC and Brite Blinds filed suit against us in Civil Court this past summer. We never received the notice that they had filed suit and a judgment was entered against my company. We are attempting to appeal as we speak but I may have to pay these people the outstanding $2300.00 for the work they did so badly. It is not the money, it is the principle behind holding companies accountable for poor quality products and services. So here is what I hope will happen over and over again. I hope that you will read this review and I hope that you will decide to purchase your blinds from another provider. To get the point across, I hope that you will comment below to tell this company that you elected to purchase your blinds from another provider. So that they can see how treating one customer badly will have an effect on their business going forward. Thank you, Chris read more

Called to set up an appointment, Was told I would get a call back to book an appointment. Nobody called so I called back was put on hold for a while , called again and put on hold. Bad customer service. Took my business elsewhere. read more

We built a new house and had Brite Blinds supply all our window coverings. Not only did they have the best selection, nicest quality but also the best prices. Its been 6 years now and we had a problem with one of our cords being stuck and not moving. I called the company and no problem at all they sent someone out a few days later and it was fixed good as new. No questions asked and fixed free of charge. Now that's good customer service!!! Highly recommend this company!!! read more

We have now used Brite Blinds for the second time. We previously purchased blinds for our house in Surrey back about eight years ago. The blinds have been functioning perfectly over these eight years. We just purchased a set of new blinds for our new house in Langley. We liked the quality of the first set of blinds very much. After looking at blinds from other suppliers, we decided to go with Brite Blinds again. The installer did a great job on the installation. A big thank you to the Brite Blinds crew for getting this job done with no fuss or muss. read more

Marginal at best. Lengthy delay from the time that was originally promised to when the blinds were actually installed. And from a customer stand point, nothing was done to smooth it over. Not even a response. Take your business elsewhere. read more