Excellent service here. Very helpful people.
Lynn, especially has a great people skills attitude, I didn't have time to finish my laundry so the young lady finished it for me and folded ever so nicely. I can understand the "bad" moments, as some other customers are very rude with high expectations: and Lynn will say it like it is. She's not shy that's for sure. I've seen her work, it's very hectic, she's doing 10 things at once and then a rude customer will come in right when their closing, trying to do laundry.......like maybe show up an hour before they close! Instead of being rude with high expectations. Peter is also very busy, and is in his old age, however some customers don't care and are very ignorant with him when it's 10 minutes to closing time. The drop off service is excellent, I asked for my pick up to be in 2-3 days, Lynn had it done same day, along with 15 other orders that were due. She was also very nice to my children, gave them colouring books and treats. I take my laundry to her regularly now.
All the sour comments, are probably because people seem to think that they can just leave their laundry there, and use the wrong machines because they can't read signs. I would take my laundry and bedding to Lynn any day. She cleaned my bed mattress that was stained and yellow, and made it bright white. She will go out of her way if treated right. Get on her bad side and look out.......probably deserved it.
I love Broadmoor Laundry. My children do to. "Can we go see Lynn Mom?"
(If you pay over and above, that's storage fees from what I understand, pick your items up when you state your going to) as they are very busy there. read more