I am not one to normally complain but I had no choice in this matter. Last Monday (2-9-15) I…read morecalled up Phoenix Web Design of Minnesota about doing a website project I was really excited about. The owner called me back and I explained to her my idea. She and her colleague seemed very interested in working with me. I even asked if they would be interested in working together on this project. I shared with them a URL so they could see a mockup of my website and design. Christie, the owner, asked if it would be okay if they call me back later that afternoon. I said that would be fine. I did not hear from them later that day at all. The next day about noon I called Christie's phone number which went to voice mail. I asked her to call me back. Still, nothing. I called later that day and still, nothing. The next day I called her colleague, Rocky and asked her to just give me a courtesy call at least or an estimate for the work I requested. I heard nothing. Every day the rest of the week I called and could not reach anyone. Later in the week I left an urgent email asking for someone to get back to me. NOTHING. I have no idea why a company would treat a prospective client like this. To some extent, I feel violated or even victimized in the sense that my website idea may have been stolen and that they may implement my design concepts in the future. I would caution anyone with a start up idea to think twice before approaching this company. At this point, until I get some kind of explanation, I highly question this company's professional integrity; and at the very least, it lacks in customer service and common courtesy.

From the owner: Phoenix Website Design, LLC is located in Minneapolis, MN. We offer responsive web design &…read moredevelopment, mobile websites, LiveEdit & Wordpress CMS (content management systems) allowing our clients to easily edit their own site, SEO (search engine optimization) for both local & national levels, social media, , e-commerce websites & data driven sites.

Einstein SEO has completely helped grow my business!! I carefully gauge where my clients hear…read moreabout us from, and they all say they found us on Google. I am so glad that Robert and Dale really helped me, and worked through my website that they created to give my clients all they are looking for when searching for alterations. Thank you very much for all you have done for my company!!

From the owner: Search engine optimization (SEO), Internet marketing, website design using WordPress, Blog set up…read moreand training as well as social media management and integration

Started out my adventure dropping off 3 packages and turns out 2 of the shipping labels were not…read moreall labeled right from Amazon.. Gentleman who helped was great but found out when back to work that there was a label not accounted for which would have cost me $250 if not returned correctly.. I called and talked to another gal who went crawling through the mass pile of boxes trying to locate the messed up labeling (my fault not anyone there). She took my name and number said when she located them she'd call me back...In which she did 5-10 minutes later. After getting ahold of Amazon to correct the shipping labels i texted the managers private phone with correct info and label identification as to what goes on which package. She took care of it while still running the store with a pile of people coming in. Cant say enough about the above and beyond assistance they provided for me today. Every one of them I had a wonderful interaction with. If there was 10 stars it wouldn't be enough, this kind of customer service is unheard of these days.. Thank you!!! Todd T

Needed to drop off my Old Navy returns at the UPS store. There is a self serv kiosk for returns…read morewith return labels but the kiosk said the 'Happy Returns' had to be done with an associate. ( Returns of Old Navy/Gap/Banana Republic) Stood in a somewhat long line, but it went fast, the associates were quick to get everyone thru. Nice space in a strip mall off of Hwy 65 and 125th/Main street exit. Plenty of parking. They have a copy machine and items for purchase such as sharpies/markers, padding, envelopes, packing tape, etc A convenient place for returns and any office supplies needed.