the best attic restoration and rodent and wildlife company I have ever used. Nathan was extremely…read moreprofessional, very punctual and his prices were better than the competitors. the lifetime warranty is worth having him do my home alone. I would suggest this company to anyone in the DFW area!

Nathan Homes provides that personal touch with the signature of fine living! Nathan is very easy…read moreto work with and you can tell that he really cares about his projects. His attention to detail and close involvement really shows in the finished house and I believe that the quality of home is unlike any other.

Run from this company! Once they have your money, they drag their feet to fix anything under…read morewarranty. Many of us here at Kempten Creek have waited so long to get anything fixed, we spend our own money, and time to do the repairs. They talk a good talk but that's about it!!!

Right after closing, the builder asked if I would do a Google review and I said I would wait until…read moreafter the 60 punch list was done. Well, 60 days after the 60 day list was submitted, it's still not all done. FYI, this is a townhouse, not a single family house. I did not build from scratch, it was 30 days from completion when I purchased it. Summary: This builder builds a decent house but the details matter and they don't focus on the details. Many times, repairs weren't done correctly the first time. The builder's agent knowingly gave false information. For the detailed reasons listed below, I would not build with this builder again. In fact, a family member is building an almost $800,000 house in the same neighborhood and they chose one of the 3 lots NOT owned by this builder because of their agent and all the issues I've had since moving in. 1. Sod was installed but the builder didn't turn on the sprinklers so the sod died. 120 days after closing, I still don't have sod. 2. Landscaping was put in prior to the soaker hoses being installed so many of the plants around the complex died (I watered mine). 3. They are done with construction for now but there is so much construction junk left on the empty lots that it's not only an eye sore, but a danger. You would think the builder would want the community to look good so they can sell the 9 vacant units that they have from the 20 they originally built. 4. Builder is not contributing to the HOA, even though their vacant units account for over 60% of the units that actually have sod and the HOA pays for the mowing. 5. Builder's agent was frequently not honest during negotiations, and many times just down right lied. He gave me an address and said the flooring in mine was going to be just like that unit...it wasn't. If asked a question he didn't know the answer to, instead of finding the right answer, he made one up...which was usually wrong. But it wasn't just giving the wrong answer, he was not honest several times to me and other buyers in the complex. 6. There isn't great quality control and the right hand doesn't know what the left hand is doing. Hinges were different finishes than knobs, HVAC registers were not cut in, downspouts were not put on the townhouse next to me, etc, etc, etc. 7. Took them 2 months to encase the exposed main electrical line coming into the house. No sense of urgency on this safety issue. 8. Regarding the 60 day punch list, some contractors didn't know what they were doing when they showed up and some repairs had to be done twice, even when they were informed how to do it right the first time. Still waiting on the completion of items 60 days after submitting the list. When I contacted them about when the list will be done, they told me that everything was done. No, everything is not done... 9. Front sidewalk by the porch sunk and when they took out that section, the rebar wasn't even in the concrete, it was under it, and it wasn't "pinned" to the porch like they said it was. They didn't backfill under it or the adjacent section to keep it from settling later so they'll probably have to replace it again on the 1 year punch list. 10. There was a washout under my patio that was 8 inches tall and ran 6 feet under patio. They didn't fill the void, just added rock to the edge and said "that's how they always fix it.". No, that is NOT how you fix it. Even if it is pinned to the foundation, which the first section of sidewalk wasn't, it will put additional stress on the foundation. The void needs to be properly filled. 120 days later, it's still not done. 12. There was a time sensitive issue with a contractor and I asked the builder to either call me or come see me the next day. No one did, nor did they follow-up at any later date. I've had to go to the contractors directly several times to actually get things done.

This shady company does not stand behind their work. We had…read moreto replace virtually everything in the house from electrical outlets to a leaking roof. Go with other builders even if you have to spend more money. I can't comprehend how they have an A+ rating with the BBB when almost every customer review is horrible!!

Legacy actually did the right thing and replaced some of the concrete in my garage (pictured)…read morehowever during that process it was made very clear what the issue was. The ground under my garaged completely sunk (pictured) and they elected to leave it that way!!! Wasting time in court is in their future.

Charleston Homes cut corners with our siding. Working with Justyn (VP/COO) only made matters worse,…read moreas his condescending and bullying approach showed us exactly how little Charleston values its customers. On top of that, we also experienced deception from the sales rep, who attempted to slip items into our change orders without disclosure. Taken together, these experiences show a pattern of cutting corners, deflecting responsibility, and failing to put the homeowner first. For these reasons, we would never recommend Charleston Homes to anyone.

- Mistakes during the construction. - Did not honor…read morepreferred lender credit despite written commitment. - Difficult to communicate and rude behavior with zero customer service/accountability. It's been a highly stressful and unsatisfactory experience.

I love my beautiful regency home! I looked at many different builders and felt regency offered the…read moredetails and quality I was looking for. Walter, at the model home is absolutely the best! He has excellent customer service and went above and beyond to help me make the best decisions for my new home!! I cannot thank him enough. A huge thanks to Nick, Site Foreman, for managing my home build! I saw him quite often at my new home during the building process. He took his time to answer all my questions & concerns and he took great pride in the home they were building for me. Thank you to Walter, Nick and the entire team for a positive building experience. I love my new home!

Ms. Sonya Harris was wonderful to work with. Very helpful. I would definitely recommendread more

Showcase Homes has shown continued and consistent incompetence in being a home builder…read more The garage door openers they use on their houses are cheap and will consistently trip GFI breakers. There also seems to be a real lack of communication between them as a home builder and the other subcontractors like plumbers, electricians etc. These houses are $300,000-$700,000 investments. I'd think twice before investing that kind of money with this company.

Before they were Showcase Homes, the owners, Clinton and Clayton Boyd and Sherri Eggers were…read moreMonarch Homes that closed in 2008. Clinton sold for CBS Homes and Clayton and Sherri worked with Dave Boyd, the now retired (supposedly living 'out of state') owner of Monarch Homes. What I can tell you about is my experience with Monarch Homes. My house was built in 2005. Before they conveniently took a home building reorganization break in 2008, they had to put in a sump pump because my basement had water coming in, they had to replace half an exterior wall due to water damage because the roof wasn't properly flashed and the exterior particle board was damaged when the stone veneer was placed. They should have replaced the entire wall and corrected flashing at the roofline on both sides of the house. (We found another 2 houses with the same floorplan that had similar damages.) That was January 2007. We also had several places where the tape and bedding was simply giving way in the ceilings and walls. At the same time we also showed them a crack that was forming in the basement wall at a corner below the garage. They dismissed it but later that year/or possibly 2008, they came out and had to jackhammer part of the garage floor because the soil beneath had not been properly compacted. In 2013 our basement flooded. Water could be seen coming in through the "dismissed" crack. We spent $7000 with Thrasher to redirect the water into the sump hole and reinforce the cracked wall. (Monarch should have done this in 2007/2008) In 2015, I hired someone to come out and AGAIN address peeling drywall seams, nail pops, settling cracks, etc. In our dining room, I discovered that water had been coming in where they chose not to replace the entire wall in 2007. Now, with 10 years worth of accumulating water damage, we are spending $16000 in repairs while assuming the added expense to redirect all the downspouts from the gutters out of our back yard. During the repairs we discovered that they knew water was leaking in and took steps to deliberately cover it up! Do not trust their warranty, do not trust their warranty repairs. Look up more details on my review of Monarch homes!

I just did a walkthrough through some Birchwood open houses with Susan Hancock and I have to say…read more. these homes look like palaces! The attention for detail is very high and the builder really goes above and beyond on certain building aspects.

DO NOT USE THIS BUILDER FOR ANY REASON. I have had nothing but trouble with them since we built our…read morehouse in 2013. I had to threaten to sue them twice because they refused to put in the toilets that I wanted and the kitchen faucet I wanted - even though I was told that if I wanted something done that wasn't in the plans, to "just let them know". Also, I was smooth talked into purchasing $8000 wood floors from Hallmark Hardwood floors - being told that they were the "best" and were practically impervious to scratches and we were duped into purchasing this flooring - it is now, after only 8 years COMPLETELY damaged and now I'm getting the run around from the Hallmark Hardwoods company that has PRINTED ON THEIR BOX that there is a 20 year warranty on the flooring, as soon as I tried to contact them, they told me to contact the builder who told me to contact the manufacturer - and around and around we go. DO NOT let yourself be a victim to a dishonest company that has 5 different names who will make building your house a horrible, stressful and awful experience. P.S. I gave them 1 star b/c I couldn't submit my review without selecting a rating - but I would give them NO stars at all, given the opportunity.

Hands down the best in their field. Highly recommend. Chris is a master of his craftread more

They just finished our kitchen and we couldn't be happier. Chris was really easy to work with and…read moreeverything turned out perfect. He had great suggestions and he implemented them quickly.