Although the response rate was timely, the cleaning itself left a lot to be desired. I requested a…read moredeep clean for my 3 bedroom 2 bathroom house and I was not satisfied with the final result. Specifically, I requested the baseboard be done as well as the dust knocked off the walls. I was told the baseboards were done twice, but they look like they weren't touched and everything was shoved into the corner of the baseboards which was very frustrating. Clothes that were on the closet floor were just shoved further back into the closet. 'Deep clean' to me entails way more work than was done. They arrived at my home at 8am and they were gone by 10:30 which is insane for a deep clean. I was preoccupied because I work from home and could not do a walkthrough of the house when advised it was completed. Once I finally did, I realized that I would now need to do much more cleaning myself, after the deep clean was completed. The price was reasonable and I did tip Ray, but for what I received vs what I requested did not meet my expectations at all. I would rather be charged more. I pulled out an extra $100 for the service but did not end up giving it to Bonnie's Maids because in my opinion, they did not do a deep clean or a suitable job. As Ray has so kindly responded to this after calling me and telling me I was too harsh, although I was just being honest - I am editing to add to his reply. There were multiple communications with Ray before the cleaning. Not once was an expectation that everything needed to be off the floor. I have had deep cleans in the past that took care of EVERYTHING. Hence: DEEP clean. Also wondering why this is a requirement when you didn't even sweep or mop the floors, but I digress. I glanced out of my room and said it looked okay, we did not do a full walkthrough. Again, I was working. Your sloppiness in all these areas absolutely have nothing to do with me being unprepared for the cleaning. I would not recommend this company as not only are they bad at cleaning, but they also are unprofessional.

Ray was excellent! He texted us the day before to confirm & was good at confirming what services…read morewere included. There was a lot included! Since I bake a ton I was especially excited that he was able to clean our very dirty oven. He cleaned around the windows, unclogged the drains in our bathroom, and showed us how to prevent the calcium stains in our shower by getting a filter (sprite is one brand name and aquabliss is also a competitor) to add on the pipe before the shower head. He cleaned on top of armoires, cluttered countertops even when I said not to worry about it- "it can't be TOO clean". He vacuumed the whole house including the couch. I think he was here for at least 4 hours. I was feeling slightly exhausted watching him go at a steady pace the whole time. The baby, husband and dogs all took a nap or two in this time He even took the knobs off the oven to clean them and dusted all the fans. We were very pleased! If there is anything you think Ray can do better, he asks at multiple times to check the different areas as he gets done cleaning. You can tell he really wants you to be happy because I noticed later that the window he had cleaned had some dried water spots and he went back to fix it happily with no complaints. Probably with any cleaning service it helps to tell them what you are hoping to be achieved and then remind them person so they have a chance to make it great. This service was also an excellent value coming in quite less other quotes that we received. Thanks Ray!

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had the pleasure of having Mercury Carpet in Jacksonville replace our carpet and flooring. John…read morewas so very kind and patient as I was picking out and changing right up until almost the last minute. The installers were excellent to work with, the install went very well and it looks perfect! The attention to detail really impressed me too! John even came all the way to Baldwin to check on us and make sure we were happy.

So thankful to find this company through Yelp! They were extremely quick to get back to me with…read morescheduling a consultation for the gutter service requested. The consultation was efficient and very precise. I told them we wanted whole home, seamless gutters throughout and was impressed with the overall cost. Excellent work overall!

We just purchased a home at the beach, 2 stories. It is an expensive spend and I was very…read moreconcerned about the huge expanse of gutters and downspouts. Based on reviews I called "The Brothers That Just Do Gutters". They clearly have earned their 5 star reviews. They were professional and timely with their communications. Checked in to ensure an appointment date was good. Let us know ahead they were coming. They reviewed the entire exterior of the house and could have sold me a ton of work. They could have tried to talk me into anything. Instead they said "You don't need us now. Your gutters are in good shape and you can get a handyman to repair the lower parts of the downspouts". Amazing. I TRIED to give them work and they weren't having it. They even gave me the name of a handyman service to rely on. I'll need a new roof in a couple of years and these are the guys who will assess, supply, install, and maintain our gutters. Really reliable, professional, honest, communicative and a pleasure to work with. If you need gutters, you can trust these guys to treat you well.

It is hard to find companies who will repair windows - everyone wants to replace with new windows…read more Jimmy came out and repaired all of our windows like new for a fraction of replacing even one. Highly recommend his service!

I have been looking for some company to repair my windows all they would recommend was getting new…read morewindows. Now 2 yrs later looking thru Yelp Jimmy popped up I emailed him about my windows he got back to me less than 30min later. I text him with pic of the windows that needed repair. He said he could do it and could do it the next day @ 10am. and he actually came earlier then that 930am. With the parts in hand for the repair within 20min he was DONE. He is a professional, reasonable with the price. I have him in my contact if i need him again. Thank Jimmy sorry for the long review.

This girl is incredible. She texted back promptly, showed up on time, did a GREAT job cleaning, and…read morewas sweet to my two crazy dogs. She is very accommodating with timing and flexible, which I appreciate. Nicki was upfront about the pricing and had a ticket ready for me with the total when she was done. The house looked awesome and I can't wait to have her back

Nicki is excellent! Very thorough and uses a steam mop for the tile floors which is very effective…read more Nicki was also very responsive and accommodating to our schedule. Nicki is great with our two large dogs, and works around what ever mess or activity I have going on in the house. I don't feel like I have to have everything organized or put away before she can start. She uses her own products but would be open to any products we supplied. We highly recommend Nicki!

We just had them visit. They carefully took out all our screens before our power washing. I was…read moreworried about my daughter napping during the washing but their power wash was so gentle that my little slept the entire time they were working on the house. I couldn't even really hear it. My washing machine is honestly louder. They were also great working in the backyard and coming in the house even with my dog. It took under three hours and they arrived even a little early. Parked on the street with a truck and didn't block any neighbors' driveways which was nice. They even cleaned out our screened in porch which looks ten times better. We have a two story house and they did a phenomenal job. Nice company, great service; highly recommend!

They were on time, provided excellent service and very nice. Our driveway looks like new! Would use…read moretheir service again.

They were prompt and did an amazing job power washing my driveway. Highly recommend them!read more

Although I did not choose this business to do my work, they were very professional and helpful with…read moreadditional information and timely communication. Thanks for being professional.

Andrew is great! We communicated the availability and he was able to work with mine and my husband…read moreschedule. He's very thorough and made sure everything was clean. Very happy with the results and will definitely use again when needed. Pricing was definitely lower than others that I received quotes from, and supporting veterans and military is always a bonus.

Andrew did a phenomenal job power washing my house and driveway, making it look fresh and clean. He…read morearrived on time and was incredibly efficient and respectful. Thank you Andrew!!