After 11 months, today we officially "graduated" from the clinic... and I'm not sure I have the words to fully express what this team has meant to us. From testings, procedures, IUIs, IVF, loss, and ultimately success... they were there through every single high and low. At every step, I felt seen, heard, and genuinely cared for. Never just another patient, but a person whose story mattered. Fertility journeys are not easy, and there were moments that felt incredibly heavy. But this team carried us through with compassion, patience, and unwavering support. Because of them, we are finally getting our miracle. Leaving is bittersweet, but it's only because of how deeply grateful we are. We will never forget the way they showed up for us. If you're looking for a clinic that treats you with both expertise and heart... this is the one read more

Brown Fertility - Fertility Near Me - Jacksonville, Florida

I cannot say enough incredible things about the clinical team at Brown Fertility. From the very beginning, we were met with unwavering support, compassion, and genuine empathy. Every step of the journey felt guided and intentional because of the care they provided. Christine, Dr. Brown, and Mikel Jean were absolutely exceptional. They were not only thorough and knowledgeable, but also incredibly patient--always taking the time to answer every single question we had, no matter how big or small. They made what can be an overwhelming process feel manageable and supported. Throughout our entire experience--from egg retrieval to testing and transfer--we felt truly cared for. The level of communication, attention to detail, and emotional support they provided made all the difference for us. I would recommend this clinical team over and over again without hesitation. I truly couldn't have asked for a better group of professionals to walk alongside us during such an important journey. read more

Brown Fertility - Fertility Near Me - Jacksonville, Florida

It's taken me some time to figure out what I wanted to say. There were a few experiences I had here with Dr. Brown that did not feel right for my journey, but I did not follow my gut until the end, but I went into this experience unfortunately making decisions while still in a place of trauma and not doing research that I usually do. I didn't feel the experience was collaborative or that Dr. Brown was open to exploring anything else other than what he believed. He said it was his job to help me understand that if I wasn't getting pregnant, it was my eggs and not his protocol. He doesn't meet with you after a failed transfer as he does not plan on changing anything. I had to schedule these meetings and plead for others options, other things to check. When we scheduled a hysteroscopy it appeared as though this was done out of placating me. He said he didn't see a concern and came back to putting emphasis on my embryo's. While its important for doctors to not just go ordering dozens of random tests, I think its also important that if a patient is in front of you, pleading, stating their whole life lies in this one last embryo that you do everything within your control to do what you can to make sure there body is in the best shape possible. I was open to anything. At this point I was 3 IUI's and 2 failed transfer with IVF, I also did 2 at home inseminations by ordering frozen sperm. I am a relatively healthy person, all my "numbers" are normal, nothing to really comment on. I live a holistic life, my age of 38 at the time was against me. Dr. Brown since the beginning had also brought up believing I may have endometriosis but we never discussed it again. I figured if I had it, it was silent and maybe not a big concern. I wasn't educated on this diseases as I am learning so many aren't, even our OBGYN's etc., but yet 1 in 10 of us have it. At my hysteroscopy appointment I was advocating more and starting to ask about endo and at the same time beginning to interview other doctor's as I was continuing to not feel heard by Dr. Brown. My whole life is in this last embryo. Each doctor I interviewed kept bringing up concerns of endo, and so I found someone who specialized in this, discussed this with him. I felt heard, yes he knew I wanted to be a mom but he was concerned for me health and this was his priority. He also had other ideas come my last transfer of another test to run and some ways to mildly change my initial protocol. I am in my 2nd day of recovery from a laparoscopy. I was diagnosed with stage 4 endometriosis, they removed my appendix, my uterus was fused to my colon, I had multiple hernias on my uterus, and endometrial tissue on many areas it should not have been. I am still processing this all. All I wanted was to know that before this last embryo transfer that I tried everything to make sure my body was at its best to accept an embryo. I hope that at my age that the 1 embryo I have left is the one that will stick. If it doesn't I now am at peace that I did everything. I was heard, my overall health was put first. And that's all I wanted. I want to be a mom more than anything and I wanted to feel heard and taken into consideration in this process as a collaborative approach to my journey. I just don't feel like this was done with Dr. Brown. I can't think about how this all would have been different if we prioritized checking for endo at the beginning of this, maybe I would be a mom by now, maybe not. But I am thankful I have answers for odd things that have been happening with my menstrual cycle and I believe I will be healthier now and can make choices for my life to take care of my adenomyosis and live my best life. I leave you with this, follow your gut, do your research and advocate! read more

Started the IVF process. Got a preliminary cost sheet using insurance, which I thought looked good. Scheduled semen analysis, at which point it showed my cost would be $350 WITH insurance. This item was not on the cost sheet. The real kicker, though? THEIR OWN WEBSITE SHOWS OUT OF POCKET SEMEN ANALYSIS, WITHOUT INSURANCE, IS $125. So, how did we arrive to $350 WITH insurance?! Needless to say, cancelled. If they lie this early on in the process, what else will they lie about? We went through Brown a couple years ago for IUI... did not work... but cost plenty. What did they lie about then? At any rate... do not use Brown Fertility. read more

My experience with Brown Fertility was one of the most distressing medical and financial experiences I have ever gone through. During my IVF cycle, Dr Brown was absent during critical stages when major medical decisions had to be made. There was no substitute physician available, and I was left without proper medical guidance. Staff were not in a position to provide physician-level consultation, and I ultimately had to cancel my cycle under these circumstances. The financial handling afterward was devastating. I signed a cost sheet for $16,322, and after cancellation, Brown Fertility's financial counseling team confirmed in writing multiple times that my cancellation fee would be a flat $1,875 and provided a refund estimate based on that amount. Months later, they issued a refund using a completely different fee structure, reducing my refund by more than $3,000 and contradicting their own written confirmations. Even more disturbing, the refund documentation falsely stated that my cycle was cancelled due to spontaneous pregnancy, which was completely untrue and deeply upsetting to see in my records. I made multiple attempts over several months to resolve this professionally and received no response. As a result, I have filed formal complaints with the Florida Department of Agriculture and Consumer Services, the Florida Department of Health, and the Centers for Medicare and Medicaid Services, and I am now pursuing legal remedies to recover the improperly withheld funds. Fertility treatment is already emotionally and financially overwhelming. Patients deserve physician availability, accurate records, honest financial representations, and basic accountability. I hope Brown Fertility takes responsibility and improves its practices so others do not have to experience this. read more

This has been one of the most frustrating medical experiences I've ever had. Being rescheduled three times in three days is unacceptable, especially for an office that should understand how time-sensitive and emotional fertility care is. There was zero accountability, zero clarity, and zero confidence that anyone actually knew what they were doing. The whole operation felt disorganized and transactional, not patient-focused at all. Instead of trust, it gave off the impression of a money grab with no real concern for the people they're supposed to help. Save yourself the stress and go somewhere that actually values patients and runs like a professional practice. read more

We had the absolute best experience and the odds were not in our favor. They were a blessing to us from our first consultation with Dr. Brown when he looked us in the eye with full confidence and said "You will have a baby!" after feeling months of disappointment and helplessness. I appreciated Dr. Brown's academic approach and encouragement to follow the science - this made our treatments very Black and White versus feeling the overwhelm of whatever advice or tips people post to Social Media. We always were given super clear directions and they were available for calls if we ever had any confusion about next steps. The staff provided positivity and encouragement even when probability didn't appear to be on our side. We have even received regular email check ins and a Baby Shower gift from our favorite nurse because she has been truly so happy for us, just like the rest of the staff. Thank you to Brown Fertility for our Miracle Child! read more

Some of the billing staff are great, but better communication between departments along with clear/direct information about what a potential patient needs to do before his/her first appointment from te initial admin would be a great improvement. read more

Wow over an hour and a half after our appointment time and after watching several patients come and go we finally were taken back. My advice is to go somewhere else but if you're going to stick with browns just don't bother showing up till an hour after your appointment time. It seems this is the one place showing up late is beneficial. read more

Thank you to the team at Brown Fertility for taking such great care of our donor at her retrieval! It is a pleasure creating families with your team. read more

Brown Fertility - Our amazing egg donor - Fertility Near Me - Jacksonville, Florida

I do not recommend Brown Fertility!!!! I've been seeing Brown Fertility Since Oct 2022 my last appointment was April 17 2024. I will say the nursing staff truly cares about their patients, not sure about Dr. Brown and his money managers. Due to wrong paper work being filed with insurance back on June 2023 my insurance denied a claim, while I was in the middle of a cycle, keep in mind I had been a patient for 8 months going on a regular basis and paying in accordance with their policies. When insurance denied the initial claim I was told if I don't pay the $8k balance immediately I would be dropped from the cycle. I begged them to give me 2 weeks to fight with the insurance and they refused they gave me 5 days. A week after I paid the 8K insurance approved the claim. I started then asking for a refund. Brown fertility REFUSED!!! They claimed they had to wait for all insurance claims to be paid before they could start the process. Well thanks to multiple failed transfers we kept going back. Finally in March of 2024 a transfer finally took and we are pregnant with Twins (the only reason they have 1 star and not 0) After my last appointment on April 17 2024. I called and asked when can they start the refund process. They said once the insurance claims had all been paid. keep in mind we are talking about less then $200.00 for procedures when they owed me by this point over $6500. Finally May 1 2024 I was told all insurance claims had been paid and that they would push the refund through even though their policy is 90-120 business days. I called again in June as I had heard nothing and asked to speak to a manager to please expedite my refund. They said absolutely no one called. I called again in July and was told the previous manager was no longer with the company but was assured my refund would be started immediately and I can expect my check by August 20th. When didn't receive anything on the 20th I called again and was told there was no record of my call from July and that my refund hadn't been started yet. 3 MONTHS after ALL INSURANCE CLAIMS were PAID IN FULL, no refund started. I was then told how sorry they were this was happening and that my refund would be complete by mid September once the Dr signs off on the refund checks, and was told another manager would call me. I called today September 24,2024 and they said no refund check were cut for the month of September and I would get my check in October. I would not recommend Brown Fertility to anyone. While yes they get results most times, they cause more stress and heartache then a fertility clinic should. I also had multiple issues with appointments being changed or moved around or not even put on the calendar as well. You will be just a number there and you are moved in and out like cattle. If you don't have the 1st appointment be prepared to wait, and heaven forbid you have a mid day appointment or you will wait hours past your appointment time. You are required to pay in full up front before being added to their calendars and then they give you the run around about trying to get your money back. Best of luck to anyone that goes there. read more

I know there are mixed reviews, but I have had a wonderful experience here. Dr. Camacho is absolutely fantastic. She is caring and empathetic. She can really relate to what all the patients are going through. Although I can't attest to a success story, yet I really feel I made a great choice coming here. read more

We had a service done here and after we were told the insurance covered and all we had to pay was $48 dollars we realized that we got billed and sent in the mail for $201. I called them and they pretty much just kept saying "miscommunication". The billing department wasn't really hearing me out and cut me out while I was venting and stating "are you ready to pay here because our document online to pay is off service and not working". I proceeded to tell her thanks for cutting me off instead of hearing me vent and she was laughing and saying "no no no I'm just saying". The financial department is very unprofessional. However, we didn't even see a physician for any of the service we got done. The service took exactly 15 minutes from start to end. Save your money and do your research with Brown Fertility. Go to a place that will treat you better and make your money worth it! read more

We have overall had a very poor experience with Brown Fertility. We are grateful that we have a baby due in 2 weeks but it has not been a pleasant experience. First off the nurses/staff lacks compassion and communication. Our egg retrieval cycle got postponed because it was not communicated to us that the father needed to get genetic testing done too. There were also multiple instances where my wife was asked if she was taking certain meds and the answer was no because we were never told she should have started them. And after the first and only biological embryo transfer failure (only one egg was retrieved) when my wife was depressed about no more biological children for her, there was just no compassion and basically got yelled at to go take the blood test that we knew would be negative. But the worst part has been the financial part. We were billed incorrectly and owed over $1600. They would not admit fault or that they owed us any money, even after they talked with our insurance company who told them we don't owe that money mind you, until I threatened to take them to small claims court. Then we got a call that 'o it looks like we owe you xyz' the exact amount we told them. Now it is over 4 months later and we still do have our money back because the refund was incorrectly sent to the insurance company instead of us. They are again "looking into it" It has been an absolute nightmare and we will be taking them to small claims court if it is not resolved in the next week. Again we are very grateful for baby coming in 2 weeks but would never recommend them to someone looking for fertility treatment. read more

I had my first consultation today with Cristina Camacho and she was so nice and explain everything to me and made sure I understood. I am very exited for the next appointment and happy that my gynecologist referred me here. read more

Horrible service of care operators! No one seems to care about new patients. Was calling multiple times, been on hold for over 25 mins, left my phone... absolutely hideous attitude! I tried to talk to 4! Different care coordinators and they told gave me different information. It's not governmental organisation, where you can be on hold for an 1h, but it's mostly commercialised business & still they are not interested! read more

Good luck getting them on the phone. I have been interviewing fertility centers in Florida given my upcoming relocation to the sunshine state. On multiple occasions I have been put on hold for 20+ minutes. They also seem to check their email intermittently. This gives me serious pause in terms of giving this practice consideration. As someone who has gone through multiple fertility treatments in the past, I know that you end up working with the front desk staff and nurses far more than the doctors so this lack of responsiveness was a red flag. It was only after multiple Facebook messages that someone finally called me back. read more

This is by far the best fertility clinic. After going to another clinic for 3 years and just wasted my time after 2 FET tries I was finally done. I did a lot of praying and met Dr. Brown. He truly is an amazing doctor after my first FET I am finally pregnant. The staff are wonderful and highly recommend Dr. Brown and his team. God answers prayer and believe Dr.Brown is so blessed to help so many people become families. read more

I am surprised that this is actually a business rather than a poorly run money laundering operation. Their customer service is very bad. My real fertility clinic is in New York, but I went to Brown Fertility to get ultrasounds and bloodwork done for the initial stages of my IVF cycle. I went to Brown Fertility for 5 visits total, and for 4 out of the 5 visits they were at least 24 hours late sending the results of my bloodwork and ultrasounds to the clinic in New York. IVF cycles are very time sensitive, so these delays were not good. While I was waiting for Brown Fertility to send the results to New York, I would often try to call them on the phone. However, when you call them on the phone, you have to wait on hold for about 30 minutes each time. And then when you finally talk to someone, it is someone at a call center who does not have any idea of what the nurses or doctors are doing at the actual clinic. I presume that the person in the call center sends an email to the clinic, but I don't know how often the people at the clinic actually check their email. Other minor issues were these: 2 of the 5 times I went to get ultrasounds done, I had to wait about an hour past my scheduled appointment time before they actually gave me the 5-minute ultrasounds. (For one of those times I was sitting in the examination room with my pants off for an hour while I waited.) With these ultrasounds they are supposed to count your follicles, but they did not count all of the follicles. They just measured a few of the largest follicles, ignored the rest, and sent me home. When I got to New York they counted many more follicles than Brown Fertility had seen. read more

So thankful I found Brown Fertility. After many heartaches and broken promises from another clinic I felt at home after the first appointment. Because of Dr. Brown and the team my husband and I have an amazing baby boy who is almost 16 months. I was told because of endometriosis and other things we would never have children. Can't want to try again for #2. Thank you, Brown Fertility for everything you have done. read more

I seriously wish I had listened to the bad reviews. Tried to call multiple times to reschedule my appointment and was never called back, so I went to original appointment. When I showed up to my appointment, they called me back over 40 minutes after my scheduled appointment time. When I tried to reschedule the appointment while waiting for the appointment (because they were running so far behind and I had another appointment), they told me it would be a $50 charge, despite their inability to (a) call me back earlier in the week to reschedule or (b) start my appointment on time. The waiting room is also really uncomfortable and hot and has a blaring TV. I wouldn't recommend under any circumstances read more

Dr. Brown and his team have been extremely helpful through this process. He walked us through our options since our situation is different from others. I never once felt like he was trying to sell me on anything he was very honest and made me feel very comfortable and cared for. The nurse assigned to my case is easy to get in touch with and very responsive with questions, concerns and fears. I would recommend this practice to anyone who is experiencing issues conceiving or have problems With genetic disorders. read more

In a time when couples are searching for answers and support, this company does not appear to have empathy for the situation. They rarely know what's going on, they ask the same questions over and over, they call to schedule appointments but don't really understand what stage you are at in the process. Constantly apologizing for negligence, they treat you as a number. They take your payments upfront before even arriving and make you wait for extended periods of time. We got up and walked out without anyone even following up to see why we were unhappy. The stress of the process was worth the money lost to not have to be subjected to this type of treatment. I would not refer this company to any couple looking to start a family together. read more

Dr. Brown and his entire staff are awesome. They have led us through the entire IVF process and been patient with us through the years it took us to financially make it happen. We now have 2 blessings coming this fall thanks to God, Dr. Brown and his entire staff. Highly recommend Brown Fertility! read more

My doctor was excellent ! He made me feel very comfortable and hopeful. I look forward to seeing him again in the future read more

Brown Fertility - Fertility Near Me - Jacksonville, Florida

My husband recently went here for a test and no one was wearing masks! How can a doctors office not have any of their employees wear masks? My dentist, OB-GYN and even Trader Joe's has everyone wearing masks! Shocking and not a facility I will trust with our medical care. Difficult to reach on the phone and unprofessional when you do speak with someone. Do not recommend and will not return. read more

They will charge you almost $400 just to talk about being a patient there. Didn't even see Dr. Brown, only spoke with a lady (nurse?). That in itself is a big read flag. Went with another Dr. and even they couldn't believe I was charged that much for a consult. read more

Dr. Evans was very patient and answered all of my questions. The nurses were also very patient and we're very comforting during my HSG Test

DO NOT GET CHARMED BY THE SWEET TALK ABOUT HOW THEY ARE THE BEST. READ EACH LINE ITEM ON THEIR COST SHEET AND GET ANOTHER OPINION. IF YOU DECIDE TO LEAVE THEIR PRACTICE, THEY WILL NOT RELEASE YOUR EMBRYOS WITHOUT A HEFTY PENALTY. WE FELT LIKE THEY WERE HOLDING OUR EMBRYOS HOSTAGE FOR RANSOM. WE'VE ASKED AROUND AND FOUND THAT THIS IS NOT INDUSTRY PRACTICE AND THINK THAT THIS IS A TACTIC TO KEEP YOUR BUSINESS. The whole journey of having a child has been a difficult one for us, only made so much worse by Brown Fertility. As many have already mentioned, this has been one of the worst experience my wife and I have had to deal with. I do not write this review because we've been unsuccessful after around 3 years dealing with this practice, 2 retrievals, 1 fresh IVF cycle, 3 Frozen Embryo Transfers and thousands spent, including paying out of pocket to have our embryos tested to make sure we transfer normal embryos. I am writing this because despite all of that, what makes a bad result worst is the way this clinic treated us. About 3 years ago, my wife and I decided that we needed help from an infertility doctor to better our odds in conceiving. First mistake was we based our decision to go with Brown Fertility only on someone's recommendation. Our first consultation with Dr. Brown started out really well. It was short but promising and he comes off as someone who wants to help. Well, that was the longest meeting we've had with Dr. Brown. We've probably met him a total of 5 minutes the following 3 years (basically, only at transfer day). The real issues started after the first failure. The way they tell you that you're unsuccessful is so impersonal. In one of our failed attempts, we asked to speak with Dr. Brown to ask what else we could've done to increase our chances. He spent a whole 20 seconds with us, told us, there's nothing else that could've been done as the embryos were likely abnormal, then charged us for the visit. Anyway, this was what prompted us to pay almost $2k out of pocket to get our embryos genetically tested and only transfer the normal ones. Then came the billing and insurance issues. At some point, we informed Dr. Brown's office that we changed insurance carriers. Some of the claims were mistakenly getting denied by our insurance and we were left to deal with the insurance with little to no help from the clinic even though we do not understand most of what they are claiming for. At some point I discovered major billing issues when we received a bill from Brown Fertility for around $1,200 (I think). After going through all the claims and itemized billing, it turned out that they actually owed us over $3,750. In fact, they've been holding this money and just deducting from it every time they get denied a claim without informing us. We finally decided to take our business elsewhere after yet another unsuccessful try. We consulted with our new doctor and already spent more time with him in one meeting than with Dr Brown over the 3 years. We also learned more about what options are out there to increase our chances of success (non of which were mentioned by Dr. Brown). When we called to schedule to tranfer our embryos was when found out about the hefty penalty. They do not point that out when you sign the paperwork. I've asked a few fertility facilities and was told that this is not industry practice. I asked to speak to Dr Brown directly so I can make a case to have the fee waived and was told that they will not let me speak to him about this. After all the wasted time, all the emotional stress, the bad advise, and thousands of dollars spent, you would at least think that they would reconsider. Do yourself a favor. Go look elsewhere for your infertility needs. To this clinic, you are just a number and dollar signs. Update 8-11-2019: Since leaving Dr. Brown and after one try with another clinic, we've been blessed with twins almost a year ago which I think 100% would've failed again had we stayed with Dr. Brown. Hence, I stand by this review and my opinion of Dr. Brown's misdiagnosis is what caused 4 failed attempts and thousands of dollars. read more

We were very pleased with our experience as patients at Brown Fertility. Having the unfortunate advantage of comparative experience at different clinics (through family), we know a lo about the good and bad about how this care is facilitated. We appreciated how positive, laid back, and approachable Dr. Waldman was. In fact, we had wonderful experiences with each of Dr. Camacho, Dr. Brown, Nurse Tiffany, and the entire staff. Heaving dealt with male-factor infertility - I must comment on Giovanni, one of the embryologists who does a remarkable job and is truly on your side. Kevin is also exceptionally passionate about what he does. We GREATLY appreciated Dr. Waldman's understanding of male TRT, and his willingness to work with us concurrent with TRT protocol, despite the challenges in doing so. NO ONE ELSE UNDERSTANDa THIS LIKE BROWN FERTILITY DOES!! Other clinics would not even admit us.... My wife's dosages were tuned perfectly. All procedures went as well as could be expected (including an unexpected fluid tap). We achieved pregnancy on our first cycle, with absolute confidence each step of the way. I only have two constructive suggestions. For males on TRT having trouble conceiving, please consider concurrent administration of HCG prior to a freeze. I had to obtain alternative care for this and it worked WONDERS. Secondly, I would try to dedicate just a bit more time to the drug administration lessons - these are easy to mess up and crucial to success. Our baby is a miracle and we owe alot of it to Brown fertility. And, of course - to an abundance of prayer. Would highly recommend. read more

HIGHLY UNPROFESSIONAL!!! I was a previous donor with them. As a donor you are not considered a patient and according to them you will not have access to any of your OWN medical records. They are impossible to get a hold of when there is an issue and months of giving you the run around. They are under educated and bully you into accepting their answers even though it is legally incorrect. I never leave reviews but this was is warranted. read more

Update, is that the final balance is not what Mrs. Haggerty original quoted by phone. I still have a huge bill, I asked via email for my medical records or how to get them and didn't even got a reply. read more

I am so thankful to Dr Brown and his team. Infertility is a difficult journey for anyone. I learned about embryo adoption and we were able to adopt some donated embryos. After 2 FETs, we brought home our perfect baby girl. She's 17 months now and we are so blessed! Highly recommend! read more

This was probably the worst experience I have ever had at ANY drs office let alone a fertility clinic, the appointments either got cancelled or changed and no one bothered to even call, put down a diagnosis without even testing for it ( not sure how that's legal) and the billing department after calling multiple times to speak to " billing manager" never even bothered to call back , I never leave reviews but this was just plain out awful , I would never recommend anyone to go here for ANYTHING wow what a horror ! read more

Find another place where you'll be treated with compassion and won't be forced to wait an obscene amount of time for every appointment. No wonder they have snacks in the waiting room.... read more

We've always had nothing but good things to say about Dr. Brown's staff and facility. Kristina is so personable and literally catered to every request we made (we're very needy)! We gladly recommend them to everyone in need of their broad scope of services. They truly know how to make an awkward situation feel comfortable. Great thanks to Dr. Brown and the team for helping us along our journey! read more

brown fertility was one of the clinics on my provider list and conveniently located near my home. i started my journey in march 2021. the staff has been nothing short of amazing. from jill in billing providing transparent information regarding costs and the breakdown of charges, to their amazing nursing staff in both the orlando & winter garden offices. maria - ivf nurse, showed the most compassion when it came to my care, questions, and concerns. she honestly made me feel as if though i was her only patient, not just a number. currently still under the care of dr. cabrera, and at this time i only have positive feedback. read more

My husband and I were unable to conceive naturally, so we became patients at Brown Fertility. We were very happy with our experience. All of the staff were very friendly, and the nurses ended up feeling like family! They responded quickly via email and made us feel comfortable in the office. They were also flexible with scheduling. Dr. Brown himself was very patient and knowledgeable. We never felt rushed, and he was very comforting through this emotional process. After almost two years of treatment, we had a successful pregnancy via IVF. We now have a beautiful, happy, healthy 6-month-old baby boy. He is the light of our lives, and we owe it all to Brown Fertility. We would 100% recommend to anyone trying to conceive. Thank you, Dr. Brown! read more

Extremely disappointed and so frustrated with dr Brown. I had been seeing him for 3 years. I've gone through multiple ivfs and one donor and no result. Dr Brown never cared to go over ultrasounds or hsg or any tests. All he would keep saying is everything is good. I kept doing consultations with him to suggest different protocols on why it's not working and what can we do more but all he kept saying was one more round one more round and I used up all my fertility benefits on that. I have so much anger towards him. I went to another doctor recently and he looked at my hsg pictures from brown and instantly said something is suspicious and he ran anothe hsg and said my left tube is possibly obstructed and we should do a laparoscopy. I was so aggravated because millions of times in the 3 years with dr Brown I had asked him to review my history and he never did. He is so hung up on his schedule days for transfers and retrieval that he forgets each patient is different and needs different treatment. He basically ate up all my instance money put out of pocket. He never explained any of the ultrasounds or took the time to show on the screen how everything looked. I honestly wasted 3 years with no results. I trusted him but I was completely wrong. I would give him and his firm 0 stars if possible but the nurses were too nice especially Lauren who understood my pain and aggravation towards this process. I don't even how to put my devastation and emotions into this because it really sucks and our journey begins all over with a new doctor who thoroughly reviews my history, takes the time to explain what's going on during ultra sounds, has faith, told me I'm producing follicles by doing a thorough ultra sound and hsg. Dr brown can't handle complex cases like mine to investigate what took so many tries and no results. I even emailed the nurses since I don't have de browns email regarding my frustration and an explanation as to why he thinks my hsg was normal and I haven't even gotten a response. I would suggest finding a doctor who isn't hung up on a specific timeline. My new doctor is willing to work around my schedule because I don't want to take bcp and he respects that despite me having irregular periods. So you research befor going into brown fertility and be ready for excessive costs and no results. Truly truly don't plan on going back him. And remember they don't have pictures of any of the ultra sounds. I spent hundreds of dollars getting useless history that doesn't make any sense and is garbage of the visits and still you can't read. read more

Horrible customer service. On hold all the time? Labs not sent in, and appointment cancelled without telling me? I only knew this because they sent a text. I called and they said it was not . Here it is Monday been on hold since they opened for a code for virtual appointment ... we will see read more