I would not recommend this company to my worst enemy. They ruined what was supposed to be an…read moreexciting moving experience, as we purchased our first home, but turned it into a nightmare. We booked with them to clean on a Saturday afternoon and explained to Jason Alexander that we had booked a uhaul to move later that day so we would need a team of people, not just one person. He reassured us that for the $240 deep clean it would be 3 people and since our house was empty it shouldn't take long. Since we were moving from Philly to NJ I asked if I could leave the door unlocked since the house was empty and we were moving that day with a small child. He said no I needed to be there to do a walk through the house with the cleaning team. I arranged for a sitter for my son as noon is is nap time and headed to NJ to let the cleaners in. To my surprise they were a no show. I waited about 20 min then called Jason Alexander who sounded like he just woke up from a nap. I explained I had driven to NJ to let the cleaners in and he said something along the lines of oh, yeah my bad, they called out. I immediately started panicking as the house was dirty and we needed it cleaned as we were moving in that day, which he knew. He was very nonchalant about people not wanting to work and it's hard running a business when people don't want to work. Well that doesn't explain why he didn't call me so I could make arrangements with proper notice about people calling out. I shouldn't have to call him after our scheduled appointment that he already took a deposit for $160.00, to have him tell me then. Not to mention his tune completely changed from over eager and singing praises about his cleaning company when we booked, to "the best he can do is rebook us or give us $15 off. Which is ironic bc his website charges $50.00 if you are late for your appointment and you have to reschedule. I had to literally beg him over the phone to find someone to clean our house because all of our furniture was getting moved in later that day. He kept saying how times are hard, people don't want to work, it's hard to run a business, it was a joke. And our backs were against the wall as he had our deposit already and it was now way past our appointment time with no one to clean our house. He finally found ONE person. Who they did a great job, that is why he is getting one star. She did 5 star work however, we were moving in while she was there as it was one person not a team of cleaners like he promised. So wet floors were being walked on as furniture was being moved into the house. She was cleaning while we were moving stuff in because that's the only choice we had. I wish I never went with this company. Or that they had the common decency to make me aware of the fact his team called out. AVOiD AT ALL COSTS!!!

I used their services for a move out situation. Jason was very accommodating and able to schedule…read moreme on short notice. The work was professional and high quality. I would recommend them again. Thank you.

My cousin has a fairly large backyard that was horribly overgrown and out-of-control. She's…read moreelderly, and asked for my help in finding a landscaper that could deal with her problem. Based on Yelp reviews, I recommended Flat Rate Labor. They were responsive and gave her a quote based on her yard size and situation. They arrived promptly, and did a fantastic job of manicuring trees, dealing with mounds of huge weeds, and generally tidying her property. She is extremely pleased with Eric and Mary's work, and asked me to provide this review on her behalf. I'm glad I was able to find this wonderful company for her, and thrilled that their service completely met her expectations. Thank you, Flat Rate Labor!

I have a property that's a fixer upper, so I wanted to get a few things done and for starters some…read moremajor landscaping work. I reached out to Flat Rate Labor & within no time Eric message me back. We agreed on a date & time to get my backyard done. All I can say, is 5 STARS !!!! Eric & his crew showed up & showed out !!! Did I mention that Eric cut my front yard as well. If you need any lawn care, landscaping service that's 100% professional, offer reasonable rates, & can get the job done, don't hesitate to contact FRL (Flate Rate Labor), you wont be disappointed !!!!!

i contacted buddy and robert about my outside cement step resoration, through yelp. they were among…read moreseveral i contacted. many didn't reply, or wouldn't listen to what i needed. i met with them and we reviewed what the step condition was, that a restoration would be best, and they quoted me an acceptable price that included my upgrades and immediate attention to the problems. the team came as requested, did not require money upfront to start, stayed through the job with their workers, and finished ahead of scedule. i recommend them to anyone looking for quality work at an affordable price.

Let me begin by saying Thank you to Buddy & Robert. The response to my dilemma was very quick. An…read moreappointment was scheduled but there was a minor hiccup in arriving to my home but was rescheduled the very next day on the companies day off. Buddy apologized and was able to give us a estimate of the work that needed to done. Buddy went above and beyond to get the necessary permits for the project. Little did any of us know that the bricks would come tumbling down on the front of my house. The project became an emergency on a Saturday and Buddy & Robert were at our home on Sunday to assure us that everything will be taken care of and that the project would be done in three days. Monday was the clean up of the debris and on Wednesday the project began and on Friday the project was completed I would definitely recommend there services to Family and Friends. The communication of every step that was taken or had to be taken was presented by them both. They were efficient and very responsive. Again Thank you Buddy, Robert and to your workers.

Bait and switch! I gave them an exact description of what I…read moreneeded and the agreed to have them come out and estimate the job. We wanted insulation work done in addition to a lot of drywall. When they showed up they said that we can't t do the insulation and made up some BS reason. They wanted the drywall work and fed me the insulation BS so they could do a bait and switch.

I had a hole in my dining room ceiling due to leaking pipes and while they did a great job, I'm…read morekind of split here. I know it's like a joke getting contactors in but it's not terribly funny when it happens to you. The quality of the work was 5 stars. no ifs ands or buts. hole fixed, ceiling painted no fuss no muss no mess. It looks great. The office paperwork side was less so. it was a 2 maybe a 3. It was hard to get an estimate, e-mails sent were apparently missed, the office staff was disorganized- and I'm being polite. it was disorganized to the point I felt like they didn't want my business. and setting a date for the work was only marginally less stressful than Noah booking seats on the ark. When the workmen showed up, they had no work order, I got no receipt or anything at all, and they barely spoke English leading to a few misunderstandings. So the work was absolutely first rate but my God, it was a challenge getting it going.

I had a few rooms worth of construction debris. Rodney and his team got back to me quickly, were…read moreable to arrive at my place the next morning, and were very easy to work with. The whole team was friendly, polite, and *efficient,* and the price was great. I will definitely be calling them again if I need junk removal.

I had an old shed that needed to be removed from my property. The guys arrived on time and were…read moregreat. They cleaned up the mess and were polite and efficient. They even took some extra junk and cinderblocks, the whole process took about 2 hours. Great communication on the phone as well. The price was also lower than quotes I had gotten from other companies.

This company continues to amaze me! Our first experience with Top 2 Bottom was when they came in…read moreand provided a deep clean in anticipation of our firstborn child. We wanted to make sure the house was pristine when we brought him home, and WOW did they deliver! Even though we were cutting it close, they were willing to work out their schedule to accommodate us in time, which was a real lifesaver because my son arrived almost two weeks early! We've continued with their service for about a year now, and they've been consistently wonderful, not only in terms of the quality of the clean but also in terms of the interpersonal engagements with Jenn, the owner, as well as her entire team. Our schedule sometimes calls for some extra flexibility, which Jenn's team is always able to accommodate, and no matter which members of the team end up on our schedule we know we're in good hands. Recently, Jenn and her partner Jerry came along on our cleaning as they orientating a couple recent additions to the team. From my home office, I could hear Jerry giving guidance and tips and was impressed with the little addition insights and touches that Top 2 Bottom brings to the process. Towards the end of the cleaning, I took the dogs for a walk and carried them up to a bathroom to dry their feet since I wanted to maintain the perfect clean. While I was toweling off their feet, my eye was drawn to the shower in a way you'd only see in a movie or a meme; it was mostly behind me, but out of the corner of my eye the shine of the clean struck me. It was such a simple thing but WOW it really blew me away how bright and clean the grout was. When I headed to the nursery, I found a great surprise which I snapped a photo of and was about to send to my wife when I realized I should let her discover it for herself. I had a work engagement that evening, and was en route when I got the call from my wife. Our son's Mickey and Minnie Mouse had been staged to look like they were reading together in the nursery chair. It was the sort of "surprise and delight" touch that Disney World itself aspires to, and it really did surprise and delight my wife. Our dimmable lighting had been set to pleasing levels throughout the house, and as always the cleaning was just perfect. I couldn't recommend this company highly enough!

Jerry did an outstanding job from start to finish. The pavers in our walkway and firepit areas have…read morenever looked better. Plus, his cleanup of the spray on our siding and deck areas was exceptional. I've seen the word "meticulous" used elsewhere. We fully agree...and we'll have Jerry back soon. We highly recommend this company & their services. Don & Janine Williams - Harleysville

Unreliable. Canceled on me twice without any notice. I took days off just so they can come and give…read moreme an estimate. They didn't even bother for a follow up call, let alone apologize.

We had just sold our home to an FHA buyer and were beginning to go through the contingency period…read more I was expecting that our roof would get flagged by either the home inspector or the FHA appraiser, as it was 9 years old and we had never done anything to maintain it. There were no leaks, or anything visibly wrong that we could see, but I started to reach out to roofers anyway to see if they could just come out to look at my roof and let me know what, if anything, needed to be done. I got an email from Derrick the same day I submitted a request for an estimate through the website. He said he'd be glad to come out and have a look and let me know what needed to be done. He ended up not being able to come out for over a week, because it rained pretty much every single day. But in the meantime, during that week, I got estimates back from two other roofers, and the home inspection was completed. The two other roofers both gave me quotes for full roof replacement, full skylight replacement, and all kinds of stuff I wasn't expecting to need, totaling over $2500. But when Derrick got back to me with his estimate, it was almost $2000 cheaper - and I had to do a double take! I thought for sure he'd left off a 1 at the beginning or something. I had been bracing myself to shell out thousands of dollars for a new roof. But then I read his estimate, and compared it to the home inspector's report that I'd just gotten back, and guess what? The items that the home inspector said we needed to address were the EXACT SAME ITEMS that Derrick said we needed to address (aka NOT a new roof - just some maintenance to extend the life). I can't even begin to tell you the amount of relief I felt! I even exchanged emails with Derrick to make sure - to really make sure - that this was correct. I sent him the inspector's report, and he confirmed that his estimate would address everything the inspector was asking us to address. I even sent him another one of the roofer's estimates, which had pointed out something about delaminated plywood sheathing, and asked if he'd noticed anything else like that up there. He said he didn't but he'd be happy to have another look. He came back the next day and completed the job! Completed - the job - the next day! Another thing I should mention is that he included pictures of my roof in his email to me with the estimate attached, and no other roofer I contacted did this. He sent me 'after' pictures when the work was completed and I was able to clearly see what work was performed and that it was indeed complete. I can't say enough good things about this company - it was such a pleasure to work with someone like Derrick at a time when, as sellers, we are most vulnerable to being taken advantage of to simply get through the contingency period. It was refreshing to know that we were dealing with an honest tradesman, which seems to be a rarity these days. I was so impressed with his honesty and work that I shared his name and number with my realtor. She said whenever she sells a house in Philly, she has a hard time recommending a roofer because she's had so many bad experiences. I hope this ends up bringing Derrick more business. Nice work - keep it up - you get more flies with honey!!

The All Pros team is professional and knowledgeable. When they first arrived to give me an estimate…read moreon a small amount of minor repairs, they immediately presented as trustworthy and skilled. They remained at my property for two years and completed a major facelift on my home that has been described as a transformation similar to the change of a caterpillar to a butterfly!! I am 110% satisfied with my decision to hire the All Pros team. -Joan, Bala Cynwyd

Will never use; not dependable and poor communication. Scheduled a simple job to paint sewer caps…read morefor noon on Thursday. Robert Irwin came an hour early, claiming he was in the area, and it was starting to drizzle. I looked out, and told him there was nothing coming down here. Since he was an hour early, I asked if he could wait at least 30 minutes in case it passed. He said he'll see, but would try to come back on Saturday. Less than 30 minutes later, there was nothing but sun. I called right away, asking him to complete the scheduled job, called again on Friday and Saturday, and have not heard back from him since. I canceled the job as I need someone who communicates and can get the job done.