I own a small business in Dothan, AL, and have used Hancock for all our accounting needs since we…read morefirst started the business a little more than twenty years ago. When a business such as Hancock does a good job at a reasonable cost they have many customers, and when that business has many customers there are bound to be some delays. Whenever we were faced with a delay we were notified as early as possible and kept informed as to what to expect next. We receive very good service from Suzanne and her crew, and highly recommend them to all.

If I could give this business a zero I would have. I was new to the area and picked up her card at…read morethe Enterprise Welcome Center...big mistake. I made an appointment with her in February​ and I pretty much had all my stuff together on a spreadsheet​. I have always been pretty organized. When I went to my appointment it was just to drop off the paperwork. She told me she would call me when it was done. I received​ a call from the accountant close to the tax deadline and was informed I was going to owe the IRS over $17,000. I knew I may have to owe some but was shocked when I heard that amount. I paid part of it and was told the number may change after she completed my returns. The next call was for an extension, and then​ after that,​ it went downhill​ fast. Every time​ I tried to call on the status of my returns the accountant was either attending training​ or with her sick mother. I did not get my returns done until the middle of September! I had to pay a late fee and a penalty. I have never in all the 40+ years of filing my income taxes have been late, filed an extension, etc. This accountant is incompetent and appeared to​ be overwhelmed​ by my tax questions. I had sold a lot of property and it should not have been complicated​ because I had all the paperwork. In addition, she was not upfront when it came to her fees. I would avoid this business​ at all cost!

Not sure why my review didn't include 5 stars BUT.. Mbi is…read moreSTILL running our books and we are happy with their work!! Yelp should have a way to fix this issue.

From the owner: MBI Business Services LLC focuses is on providing high-quality service and customer satisfaction -…read morewe will do everything we can to meet your and exceed expectations. We provide customized on and off-site services to small businesses and individuals. Our goal is to establish a partnership with clients and make their business even more successful. We treat our clients with honesty, integrity and professionalism. List of Our Services: Accounting/Bookkeeping Services · Payments to vendors, checks or direct deposit · Payment to employees, checks or direct deposit · End of year 1099 processing and filings with the IRS · Quarterly report filing: unemployment, state withholding, federal reporting · End of year processing of W2's and filing related reports · Workers compensation insurance administration claims and reporting · Invoicing and collections · Bank and/or credit card reconciliations · QuickBooks hosting and set up

Small operation with a personal connection to clients' needs and expectations. Attentive, prompt,…read moreprofessional service second to none.

Efficient, professional, polite, and knowledgeable. I'm grateful to a friend who gave me a vector…read moreto Brenda, and I'm grateful to how well Brenda has taken care of our tax needs.

Need a job? Head on over here. Cindy at the front desk will hook you up!read more

I'd steer clear of this place if you want your taxes done in a timely fashion. My girlfriend…read moreutilized the services in order to get her taxes straightened out after Harvey, and other back tax issues, and it just turned into more of a nightmare. As it sits, today on August 9, she has not received a return for last year's taxes. Because apparently they were never submitted. While we are at it, according to the IRS's records, the ones from 2016 weren't submitted until June and the ones from 2017 weren't submitted May. When you pay for a service such as this, there is a certain expectation of quality and that has certainly not been met. On top of all of this, Pam is impossible to reach by phone; numerous calls have been sent straight to voicemail (which is full) and not returned. Texts are a better way to get a response, and at this point probably better so we have things in writing with dates and time stamps. Pam has offered nothing in the way of explanation, restitution, or apology. This place is shady, to say the least.

Mrs. Pam has done my taxes for years and I love her and her staff, they make you feel like family,…read moreI've never had a problem with my taxes there, always answers your calls, and if she can't at the moment she always gets right back up with you, love Mrs. Pam and staff

My business has been using Simple HR for several years now and we couldn't be happier with the…read moreproduct and service they provide. Its as simple as putting in the hours worked every two weeks and they do the rest. If I ever have a questions they have a large support staff that can help me with anything from workers comp to setting up a 401 k for my staff. I couldn't be happier and would highly recommend Simple HR to anybody.