This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

I received excellent, courteous service today and would consider Ms. Harley to be a great asset…read morewhen dealing at any level of customer interface. Mr. Hastings delivered a high level of obvious mechanical experience and skill and I considered the cost to be very reasonable. In the past I have had in depth experience over several decades with many auto service shops as the owner of a national auto supply store and this shop would rate in the top echelon for customer consideration and delivery of satisfaction.

If you're looking for service with a lot of anger sprinkled in, this is the place…read more I made a simple mistake by going onto the lot to transfer items from my broken vehicle into my loaner vehicle. I missed the small "No Trespassing" sign, and the gate was wide open. While I understand I should have noticed the sign, I was also a paying customer and had no intention of doing anything inappropriate. Instead of being approached with understanding, I was met with intense hostility, sarcasm, and even a threat that a gun could be pulled out. That was incredibly alarming and completely unnecessary. I apologized multiple times and explained that I had simply missed the sign, but there was no grace or professionalism shown throughout the interaction. Everyone has bad days, but the way I was treated was unacceptable. Because of this experience, I will never return to this shop.

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light…read morecomes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

I made an appointment 11 days in advance of day set to bring in RV for axle tire tune up so to…read morespeak. Called in route. I was 50 minutes away. Jack said come on I had to drive 15 miles to get my RV from storage. Then 50 miles south to his shop. Dropped it where he told me 9 am I said how long. He said 2-3 hours. I was almost an hour from home so I killed 3 hours went back not touched. He said I will get on it shortly. I came back 2.5 hours later. Still not touched. Awful run business. All I got was excuses about mechanics being out. That never came up prior to the 51/2 hour discussion with nothing done. I pulled it out Took it back to storage. Jack will tell you whatever you wAnt to hear then do it or not at his convenience. As I told him when I left this isn't cool and no way to treat customers he made commitments to. I won't be back. Be Leary he seems very nice. FYI. I was very respectful to him Thru the process. I even sired him and I'm sure I am older than him

Headed out of town for the weekend. Noticed that I had a nail in my tire. Called Jack's to see if…read morethey could fix it. They said not a problem bring it to us and we will squeeze you in. I have used them in the past for repairs and they always do quality work. As a matter of fact when we live town tomorrow going to be dropping my other car off to get the A/C looked at. Recommend Jack's Tire and Breaks, for the go to place for repairs!

I have used this company twice & they are great. They took me in last minute & helped me out!…read moreWould def use again! Jen

My husband and I were vacationing at St. Simons this past week and needed a last minute tire…read morerepair. Greg with J&J Tire Pros was extremely accommodating and friendly and we were back on the road same day. We would highly recommend them for any and all tire needs!

Don't lie to your customers! Just be honest and have a little work ethic. Apparently, you don't…read moreknow what work ethic is because your mechanics are allowed to get away with putting the customers off and falsely feeding lies about work being done but in reality, nothing is done. It's a shame that people these days would rather put off hard work and integrity to avoid an honest day's work. AND THEN we were charged for our vehicle sitting on your lot until it was "looked at." Wow....pretty dirty and low down way of doing business.

We've had both our cars Safety checked here for a few years. Wanted to have them service our…read moreSubaru. They completed an oil change and replaced front and rear brakes. We are satisfied with the experience and pricing for repairs. Can't get this service satisfaction or pricing at the dealership.

BEWARE: As a pilot that understands how to maintain and…read moreoperate costly, complex machinery, I would not take my lawnmower for routine maintenance back to this business. I took my Audi in for a routine oil change before driving to Jacksonville, FL. On the drive to Jacksonville, the low-oil annunciator came on due to the low oil level. I stopped and purchased four quarts of oil and added two. The time I killed finding a place to purchase oil almost caused me to miss my trip flying out of JAX. As I arrived at the airport, the engine required adding approximately another quart of oil. I returned my Audi 2 times to address the excessive oil leak issues at the oil plug, and I showed them pictures of where it was leaking. This should have been a no-brainer issue to repair. Twice after returning the vehicle and keeping the car for several days, they found no issue! I took the SUV to another shop on the South end of the island to have the repair done correctly within 30 minutes. We quickly discovered not only was an oil plug gasket was not installed but the oil-drained plug was stripped out from being over tightened. If a shop can not perform a routine oil change correctly, how can you be trusted to perform complex repairs correctly? Making a mistake is understandable, but not correcting the mistake after two additional times back to the shop is unacceptable.

The employees at island automotive center are very friendly and professional. They gave me a repair…read moreestimate that was fair and handled the repair of my vehicle with the outmost care. Thanks you.

Bridgette and her team are great. Very timely, trustworthy and friendly. Would 10/10 recommend…read moreusing them. I've had tires changed, brakes, and general services and I always leave pleased with the price and job.

AMAZING! My wife and I had a blowout on our way to FL with our 30ft RV. We found this place because…read moreit was the closest one to us, and I'm sure glad we did. Bridget the owner was amazingly accommodating and friendly. She immediately ordered the tire we needed which came in a couple hours. Upon inspecting my other tire Jonah( one of the staff who was also incredible) noticed I had a nail in it. Bridget told me that the shipment with my tire had already left and I wouldn't be able to get my second tire with them. She offered to drive and pick it up herself so I wasn't driving on a tire with a nail in it! Just Amazing customer service by her and her employee Jonah who also went out of his way to make sure we continue on our travels as safely as possible. Friendly, fair price, true definition of southern hospitality. highly recommend!